MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal was very easy and straightforward. Agent was helpful and the renewal premium competitive. I would strongly recommend MCE.”

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Posted 8 years ago

“Good value”

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Posted 8 years ago

“Quick easy and very reasonable price”

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Posted 8 years ago

“Insuring in London is tough with the crime as it is and i think a lot of people will be happy to still see MCE still giving London bikers a chance i amend you for that, what upsets me as a customer is that i spend a lot of money on my bikes security alarms, mobiliser, datatag and locks to keep it safe none the less this makes no difference on my insurance so what’s the point of asking the questions and stating it in your policy, As it could be a liability later on down the line. Is it just simply the fact that now we falling into brackets? Thanks for your time I’ll still be recommending MCE”

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Posted 8 years ago

“Fully comp @£156 per annum I love these guys,and they made it so simple,especially since it was my first bike”

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Posted 8 years ago

“Gave me what I neaded at an exellent price very happy”

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Posted 8 years ago

“I phoned the renewal hotline number to renew my policy and the agent had to go through the whole quote process which took 26 minutes and cost me £13 in phone charges. The agent was friendly enough but what should have taken 2 or 3 minutes took far too long and was costly.”

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Posted 8 years ago

“Absolutely brilliant service, easy to apply and always have the right deal for the lowest cost.”

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Posted 8 years ago

“BEWARE-cheap and easy to set up, I have recently submitted a theft claim and I have been interrogated by them twice for appx 20 mins each time. they made me feel like I did it. they check and double check everything looking for a way out of paying up. they even check your bank account to see if you are skint enough. I had to prove I had a garage and send pictures of out/inside. waiting for their offer but im not holding my breath.”

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Posted 8 years ago

“I would advise people not to touch this company with a barge pole My bike was stolen not my fault and when it came to paying me out screwed me for every penny they could 1900 and recive 1000 not only did i loose alot but the people i was told to contact were abrupt and snotty on the phone please people dont go near these absolute shower”

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Posted 8 years ago

“Helpful staff. No fuss. The policy covers everything I wanted. I didn't shop around but was happy to renew and stay with them.”

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Posted 8 years ago

“I am very happy with the service. I did give a review before saying that I had not received the policy, but found the documents in Junk email. so I am sorry for the report I gave earlier. I will check the junk email next time.”

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Posted 8 years ago

“Absolute crooks! They took £220 out of my account on wed although I cancelled my policy with them in June last year. My policy payment wasn't even for £220?!!!! Refusing to immediately refund me. DO NOT USE!”

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Posted 8 years ago

“I have not receive my new bike insurance policy can you tell me why. MC03_UK_2014222234 regards Chas”

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Posted 8 years ago

“Had a claim took over a year to sort and other persons insurer cannot get hold of them for payment I thought that's what I payed the policy off for! Now I have got to pay and mce are not doing a thing and solicitors and court cannot get hold of them either. Never again with mce worst insurers ever!”

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Posted 8 years ago

“Competitive insurance quote against other known brands”

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Posted 8 years ago

“got a theft claim, they valued my motorbike for £900.00 while it worth £3,000.00, they told me to go online and find examples for similar price I proposed, I did and they re-valued the bike to £3,000.00 as it should be, ended up having only £300.00 for it, claim took 6 months to be sorted, they wanted to cancel my policy, I said on the first day I am parking my bike on a public motorbike bay, they didn't believe me and didn't have this in their records, they had to go back to hear my saved telephone conversation with them on the 1st day and they couldn't fake it this time, I was correct and got my rights, they made me feel humiliated, wanted to renew my insurance it went all the way up to 4.4k from 1.2k, I said I want to go for Third Part only instead, they offered 1.8 which I refused, they called me back offering 1.2k after some few discounts from their department's manager (felt as I am in the market trying to buy the cheapest tomatoes), overall review RUBBISH COMPANY”

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Posted 8 years ago

“As a transgendered female dealing with matters like this can get a little awkward but the lady I spoke to made the whole process so much easier . She knew all the correct terminology and from the moment I advised of my name change she referred to me as Michelle .There are very few companies that I deal with that show the level of understanding this lady had and she either has a very thorough personal understanding of Transgender matters or your training programme is very cutting edge . Thank you for making the whole process so painless and a big thank you to the lady who dealt with me .”

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Posted 8 years ago

“Freindly and efficient staff”

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Posted 8 years ago

“Initally - I totally agree MCE are great. They are cheap, easy to get setup with and helpful. However having been through a (non fault) claim with them, I would offer to all who are considering them a severe warning. It is not worth the cost saving. 1. Appauling lack of consideration for the customer, bike collected and returned 3 months later in the same state. (to expensive to repair) - cost me £600 at the local garage. Bike value approx £5k. 2. During this time I was on a hire bike (ER6) being charged to 3rd party at £100 per day. 3. Appointed legal team - unable to even get my name correct (Alex - tough one!) 4. Subsequently called to change address informed claim still open - 4 months later! 5. As a result they attempted to charge me a further £67 to change address - from being parked on the road to being in a locked compound. They are absolute con artists, defintely not worth the cash you initially save. DO NOT USE.”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews