MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,339 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited until I had confirmation of payment before contacting MCE,regarding not having received policy documents.It then came to light that the policy I had taken out with them was in my sons name (he had scooter insurance with them 16 years ago when he was 16 and living at home,now married with 2 kids and a mortgage ).policy details and 18 PENCE CHARGED TO MY CARD ! ! it's obviously not the amount ,but the principle,it was their admin. error.Made my feelings known but 'my manager ' insisted the wanted their 18p !”

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Posted 5 years ago

“Very helpful friendly staff.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very happy with the price and extras. However the website doesn’t work. You cannot upload documents, it constantly says failed, I gave up at 33 minutes waiting to speak to someone on the phone to rectify the problem of how I add my NCB. In the end I managed to find the live chat window and ask there. Not a great communication experience.”

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Posted 5 years ago

“Fantastic prices. Very easy to pay and get insurance. Perfect for first time riders. Breakdown included.”

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Posted 5 years ago

“Very easy to deal with plus cheapest price !! RESULT !!”

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Posted 5 years ago

“Very simple,no fuss,did it all online,very good.”

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Posted 5 years ago

“online service was very good. Easy to use .”

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Posted 5 years ago

“I haven't had to use customer service as yet and base this review on the web site experience which I found to be excellent. quite a few questions to answer but thats to be expected. Price wise they are also very good and would certainly use them again for other vehicles.”

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Posted 5 years ago

“Live chat experience. Top customer service/response. Courteous and professional.”

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Posted 5 years ago

“easy to deal with, little more expensive but great benefits...very helpful staff”

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Posted 5 years ago

“Existing customer, nice that for once I couldn't find a more competitive quote. Friendly, helpful adviser.”

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Posted 5 years ago

“In fairness I was an existing customer, but it was quick, easy, good coverage on the policy, and a good price.”

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Posted 5 years ago

“Insurance was cheap but phone call cost me £23, £1 a minute and you have to listen to all the bull.”

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Posted 5 years ago

“I've been with them two years, the policy keeps going up and every time I had to change a little thing like the the possibility of carrying pillions, whatever that was, is another £300 to pay.”

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Posted 5 years ago

“MCE run a seamless insurance service and I’m very happy with quality of the service they have provided me with for my motorcycle insurance.”

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Posted 5 years ago

“Very good and easy to set up and good price 5 ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“Very good service best price around and free brake down cover”

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Posted 5 years ago

“Helping and user friendly customer care representative deals in very nice way”

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Posted 5 years ago

“Helpful telephone staff, changed this year to MCE as much better quote and excellent cover.”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,339 reviews