“Easy to set up a policy when your a paying customer and not the best. Had a claim and they tried to have my brand new car fixed by a back street garage.”
“I put poor in my claims experience as I felt they did not represent my needs well enough through the claim.
I felt both parties were at fault, the other insurance company fought their policy holders claim but mine did not at all.”
“Dreadful !! Avoid at all costs
They're "ok" till you need to make a claim .. Then they become rude and almost un contactable .. They don't seem to know their elbow from their ar**hole
Awful awful company !!
I only chose them because they were cheap!!
And after reading over 300 reviews it seems that they are terrible all round. .. Be warned I've read that they try to withhold your NCB proof when you try to leave too !
Cowboys !”
“otagon still my money, I advice at same beginning that I have 2 years no clime discount and they Have problem to confirm this, in result cancel my first insurance with octagon And KEEP DEPOSIT THEY NEVER REFUND MY MONEY.”
“I think octogan is a very good company and their customer service is very good I always on the few occasions I have spoken with them I was at ease as my quarry was dealt with and have good communication from the team.”
“You kept demanding that I sent you proof of 'no claims' which I tried to do several times and you kept on saying that I hadn't sent them. When you finally accepted what I sent you emailed documents which could not be opened. Eventually when I managed to read them there was hardly anything in them. I am very thankful that I haven't had to make a claim so far because I have no doubt that you would make it IMPOSSIBLE to do!”
