“Until now have been with this company for 7 years and have never had a problem with them . They pay my vets very quickly so do not have to argue with them. I appreciate that not everyone has the same treatment.”
“Nothing wrong with the service received from Paws insurance BUT they didnt send details to Compare the Market and I could not claim my toy so tried to contact them to confirm with them but didnt get any joy! Compare wouldnt let me claim because of this!!!”
“Was very happy with initial quote when came up for renewal went up over £30. Very disappointed with this. When called to complained just told have to pay £30 to cancell. With find a better quote elsewhere.”
“Paws and Claws was chosen as it was affordable and easy to do on the computer. My cats are old girls and the policy chosen was what we need to deal with challenges.”
“I had never used this insurance provider but found them to be very good in all aspects. My dog had to have a lump removed from above her eye in January and the claim was dealt professionally via my vet within a period of 3 weeks which I considered to be a reasonable length of time.”
“It was straight forward to take out this policy but there was minimum paperwork/documentation and I have had little contact since but i know it is there should I need it.”
“As I have not contacted them for anything
It is hard to comment on any aspect of this insurance I can only hope that when I need to they will prove helpful.”
“Lack of response to emails and enquiries; failure to supply copies of documents; always appear to have unprecedented levels of claims; poor explanations on payouts; arbitrary decisions that have no logic i.e. operation requiring anaesthetic would only pay half as some cosmetic work completed at same time.”
