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Principal Insurance Limited Reviews

4.0 Rating 406 Reviews
78 %
of reviewers recommend Principal Insurance Limited
4.0
Based on 406 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Principal Insurance Limited Reviews
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Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous
Anonymous  // 01/01/2019
2 years of trouble free bike insurance at a very competitive price. Compliments to Principal Insurance staff who are always helpful and courteous on the phone. Recommended.
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Posted 7 years ago
What a great review to read, Jerry! Thank you for your loyalty over the past 2 years, your business is greatly appreciated.
Posted 7 years ago
The service I got from them from them was excellent
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Posted 7 years ago
What a great review! We really appreciate your kind words.
Posted 7 years ago
When no-one else could help me Principal Insurance did! They gave me personal attention and a realistic policy premium.
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Posted 7 years ago
Thanks for the high praise, David! We can see you have posted on other review sites and appreciate the positive feedback.
Posted 7 years ago
They provided fantastic 1st class customer service Vicki was professional and so helpful felt very looked after well done principle
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Posted 7 years ago
Thanks for leaving such a great review, Rob! It's made our day! We will ensure your feedback is passed to Vikki, I'm sure she will be pleased to hear of your lovely comments.
Posted 7 years ago
So helpful, so in the know about what I wanted. Plus a good premium price. what more can you ask?
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Posted 7 years ago
Thanks for taking the time to leave such a positive review! We are happy you chose to come on board with us.
Posted 7 years ago
By finding the best insurance deal. And the customer service is second to none.
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Posted 7 years ago
Thanks very much for the great review! We really appreciate your business.
Posted 7 years ago
Had some challenges with adding a bike to my original policy as relevant information wasn't requested when providing me with a quote. After some back and forth a member of the Principal team called Chelsey took accountability and went above and beyond to deliver the right quote, ensure I was covered and restore faith in the Principal brand. She is a fantastic member of the team, courteous, contiencious and diligent. It is people like this that help deliver brand loyalty as it might be underwriters who decide the price but it's the Chelseys who deliver to the client....a credit to the company! Thanks
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Posted 7 years ago
Thanks for leaving such a great review, David! It's made our day! We can see that you have also posted the same review on another site and are very grateful for such positive feedback.
Posted 7 years ago
Excellent service, extremely efficient and an absolute pleasure to deal with.
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Posted 7 years ago
What a great review to read, Paul! Thanks very much for your kind words, this is exactly what we aim for!
Posted 7 years ago
They were great at sorting my son’s bike insurance, good communication and a good price
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Posted 7 years ago
Thanks very much for the great review! Happy we could help.
Posted 7 years ago
They got my bike insurance down to what I was hoping to pay,excellent customer service
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Posted 7 years ago
Thanks for the feedback, we aim to be competitive and are glad you chose to come on board with us!
Posted 7 years ago
Quick and easy to get insured with no middle man
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Posted 7 years ago
Thanks for taking the time to leave such a great review, David! It's made our day reading your feedback as this is exactly what we aim for.
Posted 7 years ago
good price and service so far, however, I feel it would have been more advantage all round to send one set of paperwork on multiple bikes together with the individual certs.
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Posted 7 years ago
Thanks for the honest feedback John! We appreciate the 5 stars and will take your comments on board.
Posted 7 years ago
Very happy with this insurance as it was the cheapest I found and great support if needed.
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Posted 7 years ago
Thanks, Lucy! We appreciate you taking the time to leave a review and are glad to hear we got you sorted
Posted 7 years ago
they were very quick in calling me and very polite gave me some other options and very freinley they set up my insurance and a lot cheaper than the one i had used for 3 years paper work and certifiaite was with me with in 30mins thank you very much principal keep up the good work graham
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Posted 7 years ago
Thanks for taking the time to leave such a great review, Graham! It's made our day reading it, this is exactly what we aim for!
Posted 7 years ago
Simple service .great customer service And also a great quote .
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Posted 7 years ago
Thanks for taking the time to leave such a great review! We really appreciate your business
Posted 7 years ago
Price and customer service.
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Posted 7 years ago
We appreciate the time you have taken to leave a great review, thanks very much!
Posted 7 years ago
Unbelievable service from vikky she guided me through all the various parts of the bike insurance. And helped me choose the right policy. Highly recommended company you can't go wrong. Give them a go
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Posted 7 years ago
Thanks for such positive feedback! Our dedicated staff will be pleased to learn of your high praise. They work extremely hard to provide a high standard of customer service and your review will provide great encouragement!
Posted 7 years ago
Polite telephone service. Hopefully I will never need to review the overall service after making a claim.
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Posted 7 years ago
Thanks for the great review!
Posted 7 years ago
The price was fair and fairly easy to do
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Posted 7 years ago
Thanks Christopher! Appreciate the great review, glad to hear we got you sorted
Posted 7 years ago
After originally posting negatively about the price being different to that quoted online I was contacted by Principal. They were very apologetic and offered to match the price given online. When I queried their breakdown cover as an addition it was much cheaper than what I'd been looking at so finally managed to get a good deal on vehicle insurance and breakdown for my motorhome. I was impressed they took the time to respond to my original feedback and came back to me to sort it out.
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Posted 7 years ago
Thank you for taking the time to leave an updated, positive review. We are glad the matter has now been resolved and really appreciate your business.
Posted 7 years ago
Principal Insurance Limited is rated 4.0 based on 406 reviews