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Sheilas’ Wheels Reviews

3.4 Rating 1,014 Reviews
60 %
of reviewers recommend Sheilas’ Wheels
3.4
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024
John Aitchison
Sheilas’ Wheels 1 star review on 11th July 2024
John Aitchison
Sheilas’ Wheels 1 star review on 11th July 2024
John Aitchison
Sheilas’ Wheels 1 star review on 18th March 2024
Anonymous
Sheilas’ Wheels 1 star review on 23rd January 2024
Anonymous
Sheilas’ Wheels 1 star review on 6th October 2023
Anonymous
Sheilas’ Wheels 1 star review on 25th April 2023
Hope
Anonymous
Anonymous  // 01/01/2019
Sheila's Wheels/ Esure. Racist. Discrimination. If you are a beautiful person of colour. you will be discriminated against regardless of your loyalty. Failure to investigate a false and fraudulent claim against you. Then when you complain about not receiving any updates on the matter for over 7 months. They try to close the case and pay the fraudulent claimant as it's more cost effective as you are not seen as worthy.
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Posted 3 years ago
i used this company last year when another car hit my stationary car in a car park sheils wheels were very good i got all the information required they sent me a courtisy car so thought all was ok when it came to renew my insurance i was informed that a claim was still pending i was not aware of this at all,so my insurance when up a lot , trying to get someone to talk to was horrific i kept getting though to a talking machine and then cut of , after a week of calling and getting no joy i tried again , was put through to a real person and informed if i wanted to i could call the firm of solicitors that they have passed the claim to . i cannot go to another company as the claim pending was on my record . this was very distressing to me , i do feel that this is the problem of sheilas wheels and not mine , i have had to use them again , at one time i even tried to contact them on the chat line but thet was closed allthough the time i called they should have been there .i allways thought a claim was the job of the insureane coimpany but with this company that does not seem to be case , . i have been very dissapointed with the the lack of service .
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Posted 3 years ago
Excellent company very competitive and got everything we wanted. Good sales team very knowledgeable and helpful. Highly recommended
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Posted 3 years ago
Excellent company offering plenty of options from agreed value down to a basic no frills policy. Very knowledgeable people on the phone so hope to be using them again. Highly recommended.
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Posted 3 years ago
"Great price and quality service."
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(Car Insurance) - Posted 3 years ago
gave me a price monthly then last month i had left tryed to charge extra £164 on top of price they said so refused to pay that took out a out some where else
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Posted 3 years ago
"Very happy with the choice I made"
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(Car Insurance) - Posted 3 years ago
"The whole experience was without fuss,and dealt with very smoothly."
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(Car Insurance) - Posted 3 years ago
"Really easy to buy. Very competitive quote and notifications for any changes are swift."
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(Car Insurance) - Posted 3 years ago
"Their website is very easy to navigate, they offered me everything I needed. Very happy."
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(Car Insurance) - Posted 3 years ago
"I have not been in touch soi don't now."
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(Car Insurance) - Posted 3 years ago
"i would like a paper copy of my cover,"
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(Car Insurance) - Posted 3 years ago
Never answer there phone, waiting for hours. Car been hit, never sent over the referral for the repairs when chased up. Ridiculous, surely they cannot be this busy. Still no referral sent over after 2 phone calls. Not renewing with them.
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Posted 3 years ago
"Very easy to use and very helpful"
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(Car Insurance) - Posted 3 years ago
"Seems a decent company"
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(Car Insurance) - Posted 3 years ago
"Great zervice"
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(Car Insurance) - Posted 3 years ago
"Will not know how good they are unless or until I make a claim!!!"
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(Car Insurance) - Posted 3 years ago
"Not made a claim"
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(Car Insurance) - Posted 3 years ago
"Easy renewal but would welcome a loyalty discount as an incentive to renew."
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(Car Insurance) - Posted 3 years ago
Sheilas' Wheels were top of the list when I was looking for car insurance last year and I went with them for both of my vehicles. This year, for like for like cover, they were a few hundred pounds more than the quotes I was getting so I have moved away. Despite calling them, they could not get anywhere near what I was being quoted elsewhere. It is about time all companies tried to retain their customers not just give cheaper quotes to new customers, it doesn't make any sense to me.
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Posted 3 years ago
Sheilas’ Wheels is rated 3.4 based on 1,014 reviews