Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.40

3.4 Rating 1,017 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thay were very good in every way”

Helpful Report

(Car Insurance) - Posted 4 years ago

“I had a car accident on the 14th of December 2021. I rang the insurance company, and it took me an hour to get through, eventually towed my car away 2 hours later. Tried to get through to the insurance company 10 times, 1 hour wait. I eventually rang the company who towed my car away to find out which assessment garage my car had been towed to. still no info from insurance company, no rental car ,because they are waiting to see if it is a write off before they can make this decision. customer service are irritable on the phone with you when you are eventually able to speak to them. I have never had an accident in 33 years of driving and never want to deal with such an appalling company and service again in my life. absolutely disgusted with the way they have handled my claim and it is still ongoing.”

Helpful Report

Posted 4 years ago

“All I feel like money grabing attention t&c made up as you go aloge.”

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(Car Insurance) - Posted 4 years ago

“Found Sheila’s Wheels very easy and good”

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(Car Insurance) - Posted 4 years ago

“Very happy with the service I have been given .The only down part is I am owed my excess back and think I should be given this as the accident was not my fault and really can not afford to loose this money .Hope you can help me .”

Helpful Report

(Car Insurance) - Posted 4 years ago

“This company does not even deserve a 1 star rating. Disgusting attitudes of some of the staff as well as blackmailing you just so complaints are withdrawn. I have been left 3 months and counting without a car without them paying off money they are legally responsible for again blackmailing me to pay my outstanding bills first. Do not go with this insurance company never met one so shocking and you will spending over an hour waiting for an answer on the phone to be not helped”

Helpful Report

Posted 4 years ago

“Not a lot”

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(Car Insurance) - Posted 4 years ago

“All good service”

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(Car Insurance) - Posted 4 years ago

“no claims no problems”

Helpful Report

(Home Insurance) - Posted 4 years ago

“worst car insurance ever, especially if you had an accident-not your fault and you had to deal with all follow up issues. Do not waste money for courtesy car, they will keep you with no car, no contact what so ever to update you on process, cheep insurance but you will spend more to be calling them everyday and beg for update”

Helpful Report

Posted 4 years ago

“Expensive insurance and don’t show much customer loyalty”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Great communication and understanding, they listen you.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Unfortunately I was responsible for damage to another car - the Claims People dealt with this promptly and sympathetically, for which I was very grateful.”

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(Car Insurance) - Posted 4 years ago

“Sheila’s Wheels are brilliant in every way easy to arrange your cover very competitive prices & ongoing information to asisst in your day to day travel/driving.”

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(Car Insurance) - Posted 4 years ago

“Very poor communication and no information on the policy that I have stopped”

Helpful Report

(Car Insurance) - Posted 4 years ago

“The follow up from buying the insurance was very bad I had an email to say they were cancelling the policy as I hadn’t got in touch with them with info they needed I said I hadn’t been asked for any info they said they had sent a letter which I hadn’t received. When I phoned them I was told the policy would be cancelled at midnight. The person I spoke to was very good and helped me send the info by phone. I would never go with them again.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Simple, easy to understand No problems”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Best quote on comparison so far all good,fingers crossed I don’t need to see what the claim process involves.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Brilliant service very helpful staff great communication Would definitely recommend”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Excellent online service with the most competitive pricing. Even changing cars is simple and still the cheapest pricing. I added RAC assistance, as it worked out cheaper than going direct. Very satisfied, optimistic when it’s time to renew I can stay with them”

Helpful Report

(Car Insurance) - Posted 4 years ago

Sheilas’ Wheels is rated 3.4 based on 1,017 reviews