Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.41

3.4 Rating 1,012 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good”

Helpful Report

(Car Insurance) - Posted 8 years ago

“All the staff at Sheilas Wheels were lovely and helpful. I had to call them to amend my policy due to changing my vehicle and also again for having amendments done to the new vehicle and everything went smoothly on the phone with them. Very impressed and won't go with anyone else.”

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(Car Insurance) - Posted 8 years ago

“Quite happy with service provided.”

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(Car Insurance) - Posted 8 years ago

“I am leaving such a high rating based on my experience with Ryan Collins. I have to be honest, if he was my employee I would immediately promote him to Director of customer service. He knows how to handle customers and deal with things in a timely efficient manner. Too many companies don't make the right hires for customer facing roles, but this is not the case here. Ryan was professional, pleasant and was quick to solve my problem. Thank you, Ryan.”

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Posted 8 years ago

“I have been with this company for 2 years and only had to contact them once as I had an amendment to make on my policy, So after being passed around to 3 different people and being fobbed off 3 times I eventually got through to an advisor Ryan Collins who works in the operations department, him and solely him is the only reason why I am giving this a 5 star review, my first sentence to him was 'can you pass me straight to a manager now please' now looking back at this I know I was rude however after being fobbed off 3 times previously he did understand and after being calm and sympathetic towards me he asked what my problem was (I also completely understand he could of quiet easily have passed the problem onto someone else but no he decided to stick out the call and deal with the issue) not only did he rectify my issue he went the extra mile in making sure my complaint was dealt with and I was happy with the outcome. He also followed up a week later after the call to ensure I was all okay. I don't usually write reviews however I do appreciate good customer service. Thank you Ryan”

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Posted 8 years ago

“Very impressed with service following claim for buildings damage and contents following a theft, helpful and little hassle. Telephone contact (Maria) was extremely helpful in providing information and setting up online portal. The latter provides ready access to required documents, simple clear interface.”

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Posted 8 years ago

“Excellent service”

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(Car Insurance) - Posted 8 years ago

“For the past 2 years sheilas wheels have given me the best price on the go compare website , documents can either be posted out to you or emailed, also they offer a great discount if you have more than one car in the household. Would recommend anyone giving them a call .”

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(Car Insurance) - Posted 8 years ago

“Great company to be insured by, would highly recommend!”

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(Car Insurance) - Posted 8 years ago

“Sheila Wheels staff are very friendly.”

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(Car Insurance) - Posted 8 years ago

“I have never been with such a professional company I'm so pleased with the service and my treatment after my accident such a quick payout and a fair offer.”

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