The Co-operative Young Driver Reviews

Name: The Co-operative Young Driver
Rating: 1.67

1.7 Rating 132 Reviews

15 %

of reviewers recommend The Co-operative Young Driver

Company Reviews

Questions

Metrics

1.7

Based on 132 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best about Expesually for beginner drivers”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I'm a new driver, been driving about 2 months now with a black box. My driving score is 90/100... so I don't know why people are complaining about the black box if they're driving safely? Also, just changed my address from a high risk area to a 'normal' one and my insurance premium dropped by hundreds of £s. If you're a good young driver (I can be overly cautious at times but clearly helps with score and it's only for 1 year until it's cheaper to renew without a black box). Would recommend.”

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Posted 4 years ago

“Very good, haven’t drove that sensible when I first passed and my score stayed above 90 and I got £215 back in the first 3 months and I am about to get my 2nd discount , very good , not strict and they are 100% worth it”

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Posted 4 years ago

“Hi bought this for myself I am 41 and male. Been driving with it for a few months. It's made me a much better driver. Tried the app first, great to see where you are going wrong. Knowing someone is checking really does change your behaviour. I will be getting it again next year. 😀”

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Posted 4 years ago

“I have taken this policy out for my son, and we have had no problems at all and cannot fault anything with the service. I have had to make contact with them on a couple of occasions as my son decided to have personalised plates fitted and the lady I spoke too sorted everything immediately with no problems or any hidden costs. This week his 3 month review came up and as he has maintained an excellent driving score has been paid back close to £200. I have to say I was sceptical about ever getting anything back when taking out the policy but the money is in his account. What a great incentive to carry on driving well!!”

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Posted 5 years ago

“I have had absolutely no problems with the co op young driver policy. I took it out myself when I was 17 and the price was excellent compared to other insurers. I haven’t had a driving discount and my score is mid-low, but I do drive like a bit of a nutter, sometimes 20mph in excess of the speed limit (not in residentials, calm down mothers) and have had no issues with warnings or fines from them. Only issue with the driving score is that it penalizes you for driving past 11pm. I have had a fault accident on my policy, which I admitted to fault and they handled it very quickly and with absolutely minimum intervention from me - even though I have done almost double the mileage I quoted them (didn’t expect the mileage added by having a girlfriend). I chose not to renew as I want a non black box policy for peace of mind although their renewal quote offer was excellent. I can thoroughly recommend them if you are 17.”

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Posted 5 years ago

“Best insurance company to use as a young driver. Staff are lovely, sort every problem out. Highly recommend”

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(Car Insurance) - Posted 5 years ago

“Good insurance company. I used them for my first year of driving, and never had any problems with the black box. As long as you drive well you will get a discount, I got the full 22.5% back, which was nice. I won't be renewing with them though for my 2nd year as I can now get a policy without a black box. All in all I would recommend. 5stars.”

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Posted 6 years ago

“Everybody i have spoken to has been very helpful and friendly - not sure what the bad reviews are for! They make you aware of any changes to your policy and have always talked me through everything.”

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Posted 6 years ago

“Lacey in customer service was absolutely amazing she answered all of my question and gave me her honest advice even though I was bombarding her with question(annoying customer) I really appreciate her patience 11/10”

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Posted 6 years ago

“3 years on and no problems at all had an accident which wasn't my fualt they sorted everything out would recommend to any young driver only downside is it's a little bit expensive but cheaper than the rest so can't complain”

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Posted 6 years ago

“Very easy to navigate your way around the young driver site to review how your driving is going. I like the fact if you drive well they knock down your insurance.”

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(Car Insurance) - Posted 7 years ago

“Brilliant! Company!! can not fault them on little bit”

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(Car Insurance) - Posted 8 years ago

“So I'm 18 now renewing my policy for 2nd year and in all fairness they've been absolutely spot on I've had a 400 pound refund after 90 days and since has stayed the same even tho I've drop from a score of 90 to 70 never had any phone calls and the box doesnt seem to be strict in any way”

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Posted 4 years ago

“I purchased this insurance for myself and 18 year old son. I was sceptical after reading some reviews but can I take a minute to inform yous. We have been insured for 6 months now and already had a reduction to the policy. It’s my son that drives the most and he is in late at the weekend but earlier through the week and his scores are really good on the app. As long as your sensible this is a great insurance company and I would highly recommend it.”

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Posted 4 years ago

“Overall, reasonably fair when it comes to assessing your driving via the telematics box. Obviously sometimes it is required to go above the speed limit for safety reasons (getting out of the way of emergency vehicles for example) and I've never been penalised for this. Obviously if you speed continuously, it will register on your score and will lead to your insurance being cancelled. I'll be honest, I corner fast and I brake late. I still managed to get a discount, my driver score throughout the policy seemed to stagnate at about 73. The only factor that seems to be really heavily weighted is the "dangerous times" metric. Drive after 11pm for any length of time and it will take months for your score to recover. Only other sticking point is that you have to pay £90 to have the box removed at the end of the policy, despite the fact it doesn't belong to you, it resides in your car and you supposedly aren't allowed to touch it.”

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Posted 6 years ago

“Very good insurance not had any problems”

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(Car Insurance) - Posted 6 years ago

“Very good. Would recommend”

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(Car Insurance) - Posted 6 years ago

“The only bad thing with the policy is that the black box you have installed will malfunction if you have a heated/anti-glare front windscreen. Apparently the GPS signal cannot always get through. Meaning I have been marked down on my driving because the box recorded a whopping 90mph on the M62! (I have never gone above 75mph). The staff that work there (in my experience) have all been pleasant and quick to resolve any issues. I have claimed on my windscreen as in winter my cars windscreen cracked, £50 later it was organised within the week. Please note- the claim hasn't increased my renewal premium. However, don't get sucked in by thinking you will earn lots of money back, because you wont. You will for your first month then wont after that. They constantly want improvement even when it is physically impossible- slight problem with the technology I believe. Young drivers dash board is good and interesting to use. I would recommend this company.”

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Posted 7 years ago

“:)”

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(Car Insurance) - Posted 8 years ago

The Co-operative Young Driver is rated 1.7 based on 132 reviews