Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

“Still not received my order and asking for a review? Messaged and phoned but not getting answers orders the 24th nov it’s now the 10th Dec!!”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Very short battery life. I dropped one ear bud within one week of receiving it. It split open and although I could click the two parts together it stopped working.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Never received product”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“I purchased a Dual Lens Super HD 1296P Vehicle Blackbox DVR Front and back Dashcam from Gear Geek. It came with almost no intelligible user instructions, NO DIAGRAM to show where function buttons can be accessed to back up printed instructions which refer to numbered items such as 4, 5, 6, 7, 8........ 13 horn ? and so forth. Half of what is written is almost impossible to comprehend. It needs to be supplied with clear readable instructions for non-technical users to install it and use it satisfactorily.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Can’t comment as order has not arrived. Been waiting 10 days with no news.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Haven't received anything from you”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“No help. Lied about sending me a replacement for earpods that stopped working and when I followed up about it a few times they ignored my email, and when they finally did they offered a refund which never arrived and once again ignored my emails.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“I have been waiting to return an order for 3 weeks I cannot get a link to do this and I have rang to no avail The link to access my email and account does not work 5 emails no reply 😞”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Customer service let them down.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Ordered a Bluetooth speaker but received the completely wrong one and a cheaper one and then have to go out my way to send it back 😞”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“We will not use Gear Geek again as the two adapters I bought do not work.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“dropped a headphone once and it no longer works had it just under a month!”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Item didn’t turn up had to get a refund”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“I'd like to give this Company 5 stars for its products, pricing and prompt delivery, but until it provides a reasonable customer service with the option to speak to an agent/adviser I won't be using it again or recommending it.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“The items delivered were not of a good quality and also some parts of the trimming machine missing. Not a good place to buy”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“Item is not working at all. First I thought it is because of hdmi cable but that was also not case.”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“That was my first and last purchase from Gear Geek”

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Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“You make out you are based in the UK but it's actually China based. You sent one pair of glasses round the world taking longer than you stayed and basically being dishonest about how you actually run your business. And no I wasn't gonna send them back to China. Never again.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

“I bought a watch recently but it doesn't work I don't know how to return it”

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Posted 3 years ago

“Unfortunately when I plugged my pods in to charge up, they started smoking straight away and luckily I was standing next to them otherwise they would have caught fire! I’m now trying to return them”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us. Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution. Kind Regards Gear Geek

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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