Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 4.09

4.1 Rating 542 Reviews

78 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maria is a great help. Helps us understand promotions and procedures for GenMobile”

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Posted 2 months ago

So glad you had a great experience. We’ll pass the kind words along!

Posted 2 months ago

“Great customer service . My international works awesome”

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Posted 2 months ago

That’s great to hear. We’re glad everything’s working the way it should, especially your international service.

Posted 2 months ago

“Super helpful answer all my questions friendly and respectful”

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Posted 2 months ago

We’re so glad to hear that. Our team works hard to be helpful and respectful, so this means a lot. Thanks for sharing your experience!

Posted 2 months ago

“Very good service”

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Posted 2 months ago

So glad to hear that. Thanks for being with Gen Mobile!

Posted 2 months ago

“Great customer service. Love it.”

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Posted 2 months ago

That makes our day. We’re so glad you’ve had a great experience with our customer service. Thanks for being part of Gen Mobile!

Posted 2 months ago

“My new phone company, I can make calls to cuba way cheaper than anywhere else! A must!”

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Posted 2 months ago

So glad to hear that. Being able to make those calls without overpaying makes a real difference. Thanks for being part of Gen Mobile!

Posted 2 months ago

“Been using Gen for a while and have been happy with the service. Got it for the international and have been pleasantly surprised.”

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Posted 2 months ago

That’s so great to hear. We’re really glad you’ve been happy with your service, especially the international features. Thanks for sticking with Gen Mobile and for sharing this!

Posted 2 months ago

“Able to use my number when I travel! This saves me buying a sim overseas.”

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Posted 2 months ago

That’s exactly the kind of convenience we aim for. We’re glad your service works seamlessly when you travel.

Posted 2 months ago

“Easy to get, coverage everywhere and I was able to use it in the Dominican Republic!! Love it”

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Posted 2 months ago

Thank you for the great review. We’re happy to hear everything worked smoothly for you, including during your time in the Dominican Republic.

Posted 2 months ago

“Gen mobile allows me to call back to the states when I’m traveling. Can’t put a price on that.”

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Posted 2 months ago

Staying connected while you travel is important, and we’re glad we can make that easy for you. Thanks for being part of Gen Mobile.

Posted 2 months ago

“I can now use in my home country. Internet speed as good as my old postpaid.”

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Posted 2 months ago

Love hearing this. Staying connected back home with speeds that keep up makes a big difference. We really appreciate you being with Gen Mobile. — Gen Mobile Support

Posted 2 months ago

“Great service . No complaints”

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Posted 2 months ago

We love hearing that. Thanks so much for the support and for being with Gen Mobile! — Gen Mobile Support

Posted 2 months ago

“Service is great and global roaming worked perfectly”

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Posted 2 months ago

Love hearing this. Reliable service at home and smooth roaming when you travel is exactly what we aim for. Thanks for choosing Gen Mobile! — Gen Mobile Support

Posted 2 months ago

“Can't say enough, great pricing and the service is the same as if I would be paying 3x as much on T-Mobile. Great customer service too!!! Super reccomended .”

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Posted 2 months ago

Thanks so much for the support. We’re glad Gen Mobile is delivering the experience you expect at a price that makes sense. We appreciate the recommendation.

Posted 2 months ago

“Great customer service and very good service .”

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Posted 2 months ago

We appreciate the kind words. Thanks for being part of Gen Mobile.

Posted 2 months ago

“I love his service. He always take care of me. I’ve been dealing with him for five years. He’s really nice guy.”

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Posted 3 months ago

Thank you for the review. Providing a positive experience through our partners is important to us, and we’re glad to hear this has been your experience.

Posted 2 months ago

“Always helpful and very informative She helps me always with any questions and responds quick to our issues”

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Posted 3 months ago

Thank you for the feedback. We’re glad our team has been helpful, informative, and responsive when you’ve needed support.

Posted 2 months ago

“Love my Gen Mobile. Great customer service”

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Posted 3 months ago

We appreciate you sharing this. Taking care of our customers is important to us, and we’re glad you had a good experience with Gen Mobile.

Posted 2 months ago

“Great to have Gen for more option on different phone plans and international calling”

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Posted 3 months ago

Glad to hear Gen Mobile is supporting how you stay connected, especially for international calls. Thank you for the compliment!

Posted 2 months ago

“Nice know I can roam when I visit home. On Prepaid? Awesome!”

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Posted 3 months ago

Happy to hear Gen Mobile is supporting you wherever you go. We appreciate you being part of our community.

Posted 2 months ago

Gen Mobile is rated 4.1 based on 542 reviews