Login
Start Free Trial Are you a business? Click Here

Gen Mobile Reviews

3.6 Rating 340 Reviews
66 %
of reviewers recommend Gen Mobile
Read Gen Mobile Reviews

About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

Visit Website

Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent Phone Plans!!! Very Very fantastic Customer Service. Cant be beat!!
Helpful Report
Posted 5 years ago
I needed help with a billing question. The agent was very prompt and helpful in our written exchange.
Helpful Report
Posted 5 years ago
Service is cheap and reliable.
Helpful Report
Posted 5 years ago
Great customer service and low prices! I love that you will get a discount if you pay for 3 months in advance.
Helpful Report
Posted 5 years ago
Excellent service, cost, and plans. I always recommend to my friends
Helpful Report
Posted 5 years ago
Service has been very good. I like the choice of payment plans.
Helpful Report
Posted 5 years ago
For what we use the phone for, it's been an excellent service
Helpful Report
Posted 5 years ago
Very nice service, it would be better if they provide more internet.
Helpful Report
Posted 5 years ago
I recently bought a phone and $10 plan from gen mobile. That was the best decision and purchase i've made in a long time. The whole process from phone selection, plan and check out was a blaze. Everything went smooth, shipping was very fast. In fact i received my phone already activated and ready to go in a couple of days. Gen mobile you just got a long time customer... 5 stars hands down
Helpful Report
Posted 6 years ago
""
Helpful Report
Posted 6 years ago
""
Helpful Report
Posted 6 years ago
I have a Samsung S6 and wanted to to save money. I'm mostly using my phone for texts and took the gamble to try Gen Mobile. I bought the $10 plan which gives me unlimited texts and data. I was skeptical at first but then the next day I received a call from their customer service team and they actually walked me through moving my phone to their network. It took about 1/2 hour and it actually worked! I appreciate their customer service team and the caring way that they treated me. I highly recommend Gen Mobile to anyone looking to save money or over and beyond support.
Helpful Report
Posted 6 years ago
very good , clear for international call to mobile, πŸŒΊπŸŒΈπŸ’πŸŒ·
Helpful Report
Posted 5 years ago
Just started my service, I hated Virgin Mobile's Customer service and site usage so I wanted to switch to something cheaper and where I could use my current phone. So far so good. Customer service was amazing! Thank you Bianca! Activating my own device was quick and easy to my surprise.
Helpful Report
Posted 6 years ago
The customer service was great the plans are great and the service is great thank you for having me switch from Straight Talk
Helpful Report
Posted 6 years ago
Just started so need to get used to it. But so far so good!
Helpful Report
Posted 6 years ago
Gen Mobile is rated 3.6 based on 340 reviews