Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 3.57

3.6 Rating 329 Reviews

65 %

of reviewers recommend Gen Mobile

Company Reviews

Product Reviews

Questions

Info

About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

Visit Website

Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Write Your review

Tell us how Gen Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Gen Mobile phone number was 5136685081 but at this present this phone has been not activate by Gen Mobile company or customer service of Gen mobile phone company. I called many times to Gen Mobile phone customer service but due to my deafness problems and English Language problem I didn’t get success to speak with the customer service of Gen Mobile phone company. Mr Keshav Acherya was a main provider who provided me to get this Gen mobile freely as per my updated application and documentations. Now I have problems that I have hearing problems and I don’t have perfect English language also. But I like to get back my free phone services from the Gen Mobile phone company.”

Helpful Report

Posted 1 year ago

We can help with your service. If you are having trouble speaking with us, visit https://www.genmobile.com/pages/contact-us to find an option to chat with our customer care team.

Posted 1 year ago

“They helped us out quick and made us feel sure about all of out questions. If you are looking for great quality customer service and phone come here for your new device!! Thank you Adam for all your help ! Very satisfied, happy customer”

Helpful Report

Posted 1 year ago

Genesis, thanks for the positive review. Happy to hear you had a great experience!

Posted 1 year ago

“Fone PayED bYE Gov3rRnmENt YaAAAaAaAY!!!!”

Helpful Report

Posted 1 year ago

“Have a few glitches but other than that it's great service”

Helpful Report

Posted 1 year ago

“As a new customer I love yall.”

Helpful Report

Posted 1 year ago

“Horrible, can't access account. Apps always down. Sucks royally”

Helpful Report

Posted 2 years ago

“Got a fast great working smartphone ..so far well pleased with Service”

Helpful Report

Posted 2 years ago

“The customers service is a 6 star”

Helpful Report

Posted 2 years ago

“The free phone thru the program are very nice phones and they arrive on time, well even earlier than expected. That made me very happy!”

Helpful Report

Posted 2 years ago

“its better all the way around”

Helpful Report

Posted 2 years ago

“I LOVE THEM!!!!”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“FREE MOBILE SERVICE See if you qualify for Unlimited Talk, Text and 7GB Data through the Federal Affordable Connectivity Program and a free smartphone from Gen Mobile!”

Helpful Report

Posted 2 years ago

“VERY VERY DISSATISFIED WITH THE CUSTOMER SERVICE LOCKED MY PHONE AND FORGOT CODE THEY TOLD ME ID HAVE TO BUY A PHONE”

Helpful Report

Posted 2 years ago

“It was very helpful website”

Helpful Report

Posted 2 years ago

“Great Customer Service, I called and they were able to fix my issue within minutes. I was not able to make phone calls or text. It was resolved in minutes. Kudos to the agent that helped me with this. I sincerely do not remember his name.”

Helpful Report

Posted 2 years ago

Thank you for your feedback about our service. We are glad to hear that our customer care team exceeded your expectations. We thank you for choosing Gen Mobile.

Posted 2 years ago

“Gen mobile is by far the best I’m the current market they super exceed and far surpass other companies such as access wireless and ect ect! If you have the privilege of dealing with gen mobile go for it! Hands down the best out there.”

Helpful Report

Posted 3 years ago

Hi Henry, Thanks so much for your feedback! Our goal is to provide the best Affordable Connectivity Program customer care so our team will be thrilled to know that you were happy with your experience!

Posted 3 years ago

“Yeah gen mobile is the best company I ever dealt with thank you all so much”

Helpful Report

Posted 3 years ago

Hi Jason, glad to hear we're the best company you've ever dealt with! Thanks for your review!

Posted 3 years ago

“Very respectful great customer service!!”

Helpful Report

Posted 3 years ago

Hi, Bridgette Williams glad you are satisfied with our customer service! Thanks for your review!

Posted 3 years ago

“Great for the price.”

Helpful Report

Posted 3 years ago

Gen Mobile is rated 3.6 based on 329 reviews