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Gen Mobile Reviews

3.6 Rating 340 Reviews
66 %
of reviewers recommend Gen Mobile
Read Gen Mobile Reviews

About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous
Anonymous  // 01/01/2019
Gen Mobile is the place to go if you’re looking for an affordable phone plan! I brought my own iphone and purchased the $30 plan. I am getting unlimited calling and texting and also unlimited calling to Argentina for free! It’s so nice to be able to call my family back home without having to use a 3rd party app. I am really happy with the service and how much money I’ve been saving.
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Posted 1 year ago
I got a renewed iphone SE from Gen Mobile with a $20 plan and I've been very happy with the service and phone. I really like how my daughter only has 3GB of data so she knows not to use her phone too much.
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Posted 1 year ago
We love hearing how our customers are using their service. Thanks for sharing your experience with us!
Posted 1 year ago
International calling I was able to call and talk to my loved ones
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Posted 1 year ago
I sell gen mobile service in Dallas market and so far they have been the most consistent mvno service and always improving. Their team is awesome and customer service is great too
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Posted 1 year ago
I’m happy to be a Gemonile customer. It’s easy to pay my bill customer service is always helpful and I can understand them. I love that when I don’t have enough money for my current plan I can select a lower one. The reception is great and my data always works.
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Posted 1 year ago
Gen Mobile is honestly the best PrePaid service I have come by in quite a few years! I love their affordable service with no service charges with no payment service fees and the fact that I am not locked into any particular plan in the case that I am short on funds. Their plans range anywhere from $10-$60 all including unlimited talk and text! I love that they have an app that makes it easy to monitor your usage and make payments. And the fact that they have many payment locations including Boost mobile stores is also a plus!
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Posted 1 year ago
Great company and their team makes it even better. Always available to help and continually improving.
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Posted 1 year ago
Thanks for the feedback Mohammad! We are happy to hear it.
Posted 1 year ago
Gen mobile gives me unlimited call to Asia for just $20.00! Love it!
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Posted 1 year ago
I love the service
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Posted 1 year ago
Loretta thanks for the feedback! We are happy to hear you are loving the service. Gen Mobile
Posted 1 year ago
My Gen Mobile phone number was 5136685081 but at this present this phone has been not activate by Gen Mobile company or customer service of Gen mobile phone company. I called many times to Gen Mobile phone customer service but due to my deafness problems and English Language problem I didn’t get success to speak with the customer service of Gen Mobile phone company. Mr Keshav Acherya was a main provider who provided me to get this Gen mobile freely as per my updated application and documentations. Now I have problems that I have hearing problems and I don’t have perfect English language also. But I like to get back my free phone services from the Gen Mobile phone company.
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Posted 1 year ago
We can help with your service. If you are having trouble speaking with us, visit https://www.genmobile.com/pages/contact-us to find an option to chat with our customer care team.
Posted 1 year ago
They helped us out quick and made us feel sure about all of out questions. If you are looking for great quality customer service and phone come here for your new device!! Thank you Adam for all your help ! Very satisfied, happy customer
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Posted 1 year ago
Genesis, thanks for the positive review. Happy to hear you had a great experience!
Posted 1 year ago
Fone PayED bYE Gov3rRnmENt YaAAAaAaAY!!!!
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Posted 1 year ago
Have a few glitches but other than that it's great service
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Posted 1 year ago
As a new customer I love yall.
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Posted 1 year ago
Horrible, can't access account. Apps always down. Sucks royally
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Posted 2 years ago
Got a fast great working smartphone ..so far well pleased with Service
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Posted 2 years ago
The customers service is a 6 star
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Posted 2 years ago
The free phone thru the program are very nice phones and they arrive on time, well even earlier than expected. That made me very happy!
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Posted 2 years ago
its better all the way around
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Posted 2 years ago
I LOVE THEM!!!!
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Posted 2 years ago
Gen Mobile is rated 3.6 based on 340 reviews