Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 4.09

4.1 Rating 542 Reviews

78 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent cell coverage, best prices, and a highly competent customer service team. What else can you ask for? My main line Verizon is horrible at home, so I added GenMobile for my work from my home calls, and it provides steady signal and clear voice. I've shopped, and the prices can't be beat. Finally, for those times I had questions about setting up my phone and account questions, the customer service team has proven to be highly knowledgeable and helpful. Thanks GenMobile!!”

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Posted 5 years ago

“The rate is very good.”

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Posted 5 years ago

“I’ve been using Gen Mobile for more than one year. Very nice plan and worth every penny.”

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Posted 5 years ago

“Accepted very quickly, great”

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Posted 5 years ago

“Great customer service folks,”

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Posted 5 years ago

“Very good price wise. Have phone for Mom. Was interested in switching my personal phone but couldn't understand the ge mobile Rep. when I asked about gigabites or additional useage”

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Posted 5 years ago

Thank you for your feedback and we are happy to hear that it seems your mom is enjoying her Gen Mobile service! I'm sorry our customer care representative did not answer your question to your satisfaction. We have asked a customer care representative to give you a call to make sure all your questions are answered. Sincerely, The Gen Mobile Care Team

Posted 5 years ago

“excellent customer service, and great price!”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Gen Mobile has reliable service and excellent customer representatives who help solve any problems immediately.”

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Posted 5 years ago

“Excellent company and service”

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Posted 5 years ago

“GOOD SERVICE, GREAT PRICING FOR A BASIC PHONE”

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Posted 5 years ago

“Gen mobile has been very responsive to questions and requests. It is the best value anyone can find for the services and products received.”

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Posted 5 years ago

“I had one line for my son since last October and the service is great so far. He uses mostly for texting and watching videos. And loves the service. I then decided to move on myself to GEN as well. And today I was able to move with my existing number. The whole process was hassle free with such a great bunch of folks in their customer care always ready to take up your query. A basic feature like Wi-Fi calling was not available with my previous carrier and their network was pathetic. I had such a problem with those guys. Their customer care was a joke. With no live chat support and you end up waiting for more than 30 minutes for your call to get attended. I am happy that I got rid of them. GEN is GENUINE. Thank you so much!”

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Posted 5 years ago

“GenMobile is the best - and I have been with NUMEROUS cell phone service providers. I have turned COUNTLESS people on to your service (at least SEVEN) and yes, I need to start grabbing me rewards :). I also reviewed you on Sitejabber a while back and gave you 5-Stars. I have meant to also review you on Trustpilot, but I have no yet gotten around to it. Needless to say, however, that I am very happy with GenMobile right now. The other evening I had a hard sell from a Comcast agent (I have XFinity/Comcast Internet service) and they were telling me how I can have FREE cell phone service and would only need to pay for data - and I told them that for the time being, I was happy with GenMobile.”

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Posted 5 years ago

Hi Jaqi, We are so happy to hear that you are enjoying our service! Thank you for all your referrals. We truly appreciate it! Make sure to use our Refer a Friend program so you can earn reward credits to use on your next bill or phone! Here is the link: https://www.genmobile.com/pages/refer-a-friend Cheers, The Gen Mobile Customer Care Team

Posted 5 years ago

“No issues with service very satisfied”

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Posted 5 years ago

“Great plan , has been perfect for my kids phone to stay in touch between school and activities. Sim worked perfectly in an iPhone 6s.”

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Posted 6 years ago

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Posted 6 years ago

Gen Mobile is rated 4.1 based on 542 reviews