Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time I book with GetAFlight and I always get help from KEVIN WALKER. Whenever I contact him anytime even on weekends he replies soon in a very friendly way.”

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Posted 2 years ago

“Thank you Kevin very helful”

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Posted 2 years ago

“Customer service was excellent over the phone. The person I spoke to who’s name was Freddy was very help full and polite. He immediately found out the info and sorted the issues with my E ticket within few minutes. Thank you very much!”

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Posted 2 years ago

“Fantastic customer services. Freddie was very helpful and re-assurance of my flights. Ticket price was very good. Best price ever!! Thank you.”

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Posted 2 years ago

“Kevin was Great Man Very easy to use the Chat for flight availability information and being able to book tickets at a great price online, would recommend”

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Posted 2 years ago

“Easy to use and received e-tickets the same day. Very efficient service from Mr Walker”

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Posted 2 years ago

“It has been an easy and quick booking and the cheapest booking I have ever had.No hassles and confirmation and e-ticket was issued without delays .Thank you So much Kevin Walker”

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Posted 2 years ago

“My payment for my plane ticket was not going through and Kevin was very helpful with getting my payment through and booking my flight.”

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Posted 2 years ago

“Great service from Kevin on Chat Regarding flight time and terminal Info”

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Posted 2 years ago

“Thank you Kevin for my last minute Date change with better price”

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Posted 2 years ago

“My flight time changed and Kevin from PH Travel kept me informed and found suitable flights for me and sent me new E-ticket Immediately”

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Posted 2 years ago

“Sarah helped to send email which wasn’t recieved at first so she was super helpful and nice in organising that with prompt responses”

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Posted 2 years ago

“Kevin was very helpful he tried for me all option but my bad airline not approved mu request”

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Posted 2 years ago

“Very good excellent service fantastic”

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Posted 2 years ago

“I am very happy with your customer service”

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Posted 2 years ago

“Very prompt and good services and follow up.”

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Posted 2 years ago

“Fast and efficient service”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“This is the fourth time I've used PH Travel (Getaflight) and Freddy Williams has been my point of contact every time and he has been excellent. Would definitely recommend this company and ask for Freddy!!!”

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Posted 2 years ago

“Good service and a firm that answers the phone! Sorts out issues and gets them resolved.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews