Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,837 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,837 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kevin, CS, he was honest, very professional, calm and resolved with my rebooking of ticket with ease. He ensure, the waiting time in transit was reduced for my return, from 7 hours to 3 hours! Overall, excellent customer services, including the person who answered the phone initially called "Freddy".”

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Posted 3 years ago

“Great customer service, spoke to a gentleman on the phone called Richard, he was polite and handled my booking very well.”

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Posted 3 years ago

“Am so happy because I get good service form Fryddy was very patient with me”

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Posted 3 years ago

“EVERYTHING WAS FINE - GOOD PRICES, BETTER SERVICES AND EASY TO BOOK ON CHAT.”

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Posted 3 years ago

“Customer care was excellent”

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Posted 3 years ago

“Helpful customer service at a stressful time”

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Posted 3 years ago

“Maggi was extremely helpful with amending and securing payment for my booking. Thanks again!”

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Posted 3 years ago

“David Baker was very helpfull.”

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Posted 3 years ago

“Freddy was great and extremely reliable highly recommend this company”

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Posted 3 years ago

“I am happy with the services provided by Getaflight. Booked 2 tickets to India and sales agent was very helpful.”

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Posted 3 years ago

“Happy with the services provided by Getaflight. Sales agent was very helpful and found me a best deal”

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Posted 3 years ago

“Getaflight is a great company to deal with. Rose Jones was extremely helpful!Any questions I had were answered via email or phone call. Thank you for the great service.”

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Posted 3 years ago

“Great customer service from Austin! His help is much appreciated!”

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Posted 3 years ago

“Amazing customer service Very helpful Auston thanks”

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Posted 3 years ago

“Awesome 👍 we love getaflight”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Agent Austin was very helpful about the changes on our flight.”

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Posted 3 years ago

“Great service all down to Nick help and patience”

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Posted 4 years ago

“One of the best service i ever used till now”

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Posted 4 years ago

“i had an emergency and had to go back to my country in vain the price was extremely expensive i spoke to a gentleman from getaflight she was nancy y oung. she is an angel she gave me the cheapest price as possible and i am back home now. god bless you for helping me during the tough time”

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Posted 4 years ago

Getaflight is rated 4.6 based on 1,837 reviews