Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was very simple and KEVIN was fast and helpful with his response when we made a mistake with the DOB of one passenger. On this basis we trust you will be able to help if we have any problems. The chat service is much better than any other operator, and that cost is very good. Many thanks. Nick Gibbs”

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Posted 2 years ago

“Magi is professional and helpful”

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Posted 2 years ago

“MR Walker was very helpful and provided extra help when I was unclear about a change to my booking”

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Posted 2 years ago

“Thanks to Kevin walker he was very helpful and reassuring.”

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Posted 2 years ago

“I thought I had booked the wrong ticket for my flight and I wasn't sure if I had booked a ticket with check in luggage and was obviously very stressed out about it. Sarah was really helpful kept up contact through email and phone and sorted the issue out for me straight away. Thank you very much for all of your help!”

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Posted 2 years ago

“Very happy with the service 😀 🙌”

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Posted 2 years ago

“Really good service”

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Posted 2 years ago

“The customer service was excellent special Mr Freddy(Travel Consultant) was so cooperative and friendly. Many thanks Ahmed Alani”

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Posted 2 years ago

“Through my own fault booked wrong dates and Quickly resolved online by Sarah Many thanks”

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Posted 2 years ago

“Booked my flights but didn't received a confirmation email. Spoke to Maggi in customer services and she was great. Reassuringly calm and immediately sent my booking confirmation.”

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Posted 2 years ago

“Fast service and staff easy to work with on-site chat with Kevin walker but strange the price jumped up during booking and paying but still cheap”

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Posted 2 years ago

“I would like to thank to Kevin He was very efficient and helpful with sorting out for me immediately. I would definitely contact him if I ever need help. Thank you Kevin”

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Posted 2 years ago

“Good price. Good service from Kevin. I particularly like the live chat which answered my questions. 👍”

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Posted 2 years ago

“Kevin was very helpful and efficient in sorting out my booking. Thank you.”

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Posted 2 years ago

“Very helpful and pleasant”

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Posted 2 years ago

“Online service failed but customer service from Maggie was very good.”

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Posted 2 years ago

“Booking this last minute flight with assistance from Richard Neeson remains one of best occasions I've had with a Customer service agent. He was cool, calm and collected over the phone; patient and accepted responsibility, while explaining the reason I could not get my earlier booking through online. He took charge of the process, confirmed a variety of options, within my budget allowance and now I can travel to attend my very important International Conference in Nigeria. Thank you Richard.”

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Posted 2 years ago

“I have let down from one of your staff. I don't know her name but after 15 minutes I have received call from Maggi regarding my booking. She was so helpful and polite. she helped me throughout my booking. Thank you so much for help Maggi. Appreciated.”

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Posted 2 years ago

“Richard was efficient and profess”

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Posted 2 years ago

“Good customer service”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews