Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,733 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a habit of impulsively booking / buying things, and then reading reviews. Glad I didn't read reviews prior to booking as some were negative. But, not for this traveller. I got a fantastic deal to Los Angeles CA from Kevin walker, great price, great airline and great communication. Would definitely recommend”

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Posted 2 years ago

“Kevin helped change my flight quickly. Very good service.”

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Posted 2 years ago

“I had to call back Getaflight because of flight schedule change. Richard Neeson took and handled my enquiry professionally and with courtesy. Extremely satisfied with the outcome.”

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Posted 2 years ago

“Excellent service.I had issues with may banking when making the payment so i have raised the issue on the online chat. Few minutes later i received a call back from Kevin to discuss my booking and make sure everything is fine from their side. Payment has been confirmed and I have received my confirmation straight away. Kevin was most helpful.”

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Posted 2 years ago

“I was helped by the lovely Kevin , he was very helpful and understanding. I appreciate the help, he talked to me slowly and spend time explaining the process and didn’t rush me as he understood how important it was for me. Thank you Kevin for your help.”

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Posted 2 years ago

“Thanks Kevin, he resolved my issue quickly.”

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Posted 2 years ago

“I had a very good customer service from Richard Neeson. He solved my issues very nicely.”

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Posted 2 years ago

“I spoke to Richard Neeson who was super friendly and helpful and sorted the issue with my flight within minutes. Very polite and happy, thank you for your help Richard!”

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Posted 2 years ago

“Kevin Walker staff in this company assisted me with my booking today without any hassle, straight forward with no dramas and rudeness. I have been contacting this travel agent for few days now, Only Kevin has given me the high standard service, I really appreciate his extremely excellent service. my anxiety and stressful event was put to an end in few minutes of his time, Very good job!”

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Posted 2 years ago

“Very happy with help provided by Mr Richard Neesan. He was very patient and very helpful and had abundance of knowledge regarding the flights.”

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Posted 2 years ago

“Best advisor, very helpful. Need more people like Richard!”

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Posted 2 years ago

“Richard was very quick with resolving my enquiry with my booking and super friendly. Thank you!”

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Posted 2 years ago

“Kevin was very helpful he send me ticket in 2 hrs”

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Posted 2 years ago

“Very happy with Richard Neeson with professional customer service. I will come back again, ++++”

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Posted 2 years ago

“Kevin Walker provided tickets at a really quick time”

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Posted 2 years ago

“regarding Travel or E-ticket KEVIN WALKER He provided e-ticket so fast”

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Posted 2 years ago

“Great service and a great price. Kevin walker helped me so much. I really appreciate his help.”

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Posted 2 years ago

“Fabulous service. Richard Neeson was really helpful and very speedy with his service. He managed to successfully cancel our flights and I received a full refund. I would highly recommend this company. It was great when I was booking flights and fabulous when I needed to cancel. Thank you!!”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“5 star customer Service Instant response on Live Chat Kevin Walker Thank you for resolving my issue”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,733 reviews