Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

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Posted 2 years ago

“Jitty great job, thank you very much 😊 keep it up .”

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Posted 2 years ago

“I am very happy with the service we Have had today Carol Smith was the lady who dealt with me she was very polite ,helpful.,and formal she helped me make my booking easy and successful. Thank You .”

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Posted 2 years ago

“Very good response and helpful to settle the problems by Sarah”

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Posted 2 years ago

“Perfect travel agent, recommend it to all. And thanks for Richard Neeson solving my issue striaght away”

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Posted 2 years ago

“A good experience end to end and the customer service was excellent as well. Thanks a ton Richard Neeson for all the help in the booking”

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Posted 2 years ago

“booked via momondo - never heard of voliamo and the previous reviews were a bit all over the place so a bit apprehensive! HOWEVER, superb customer service when we called them and VERY VERY professional! - thank you Richard Neeson for your super professional approach highly recommended!!”

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Posted 2 years ago

“I called get a flight customer service and spoken to very Polite and efficient agent Freddy he helped me solve my situation very quickly and I was able to communicate with same person who dealt with my situation on my ticket. I wish that all company had the same service. Thank you Freddy!”

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Posted 2 years ago

“Yes, the customer service is swift to respond and very helpful”

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Posted 2 years ago

“Patient and good communication skills”

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Posted 2 years ago

“Had issue with booking called in and the lovely lady that goes my the name maggy sorted it out for me straight away much recommended”

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Posted 2 years ago

“Jitty was incredibly helpful when I was unable to pay for our flights online. She kept in touch through the process of booking, to ensure it was completed. Thank you!”

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Posted 2 years ago

“Very helpful and friendly team, answered all my questions and inquiries, made it possible for my minutes booking Special thanks to Jitty for her prompt help”

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Posted 2 years ago

“Customer service's Easy to get along with Jitty the assistant made my problem so easy to correct.... Thank you Jitty... Ox 100%”

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Posted 2 years ago

“Maggi Grace Is a Very friendly operator, she helped us and made our day better”

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Posted 2 years ago

“Found this airline company very good”

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Posted 2 years ago

“Sarah was prompt in the response which helped proceed with my decision.”

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Posted 2 years ago

“Very quick customer service response. I like their services.”

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Posted 2 years ago

“I would like to say how fantastic they were at P H TRAVEL LTD and in particular JITTY VARGHESE I had problems with my card on payment and other various problems but jitty was so patient and understanding she made the process so much easier thank you I will therefore be using this company in the future”

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Posted 2 years ago

“Dealt with Jitty and her customer experience was polite & professional, she quoted me a great price and the e-tickets were emailed to me within 2 hours.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews