Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Sarah for your amazing support to manage our bookings and for your fast service, You save our holiday! Amazing customer service !”

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Posted 2 years ago

“Kevin dealt with my emergency flight diligently and with compassion. I Thankyou for all your assistance”

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Posted 2 years ago

“Easy to complete the purchase of my tickets. Great value too. Received my tickets within a couple of hours of purchase Thank you Kevin”

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Posted 2 years ago

“It was great experience to book with Getaflight ...was easy and quick with Kevin .. always recommend to friends and family..👍👍👍👍”

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Posted 2 years ago

“The whole process of booking our flights from start to finish was so easy and stress-free. Thank you Kevin Walker”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

“Thanks for your reply regarding my request”

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Posted 2 years ago

“Good response by Sarah”

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Posted 2 years ago

“I have to change return flight dates and sort advice how to. Sarah was fast and immensely helpful.”

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Posted 2 years ago

“Very reasonable price & Sarah on the chat & follow up call was professional, kind & extremely helpful”

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Posted 2 years ago

“I had to call Getaflight regarding a booking I made that I couldn't confirm. Richard Neeson once again was most helpful. It is so refreshing to call a number and find someone so helpful at the end of the line. Something quite rare these days”

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Posted 2 years ago

“Outstanding customer service from Richard Neeson. Made the flight booking very easy and answered all my questions.”

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Posted 2 years ago

“Good customer service, Richard is really helpful, solved my problems within one minute!”

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Posted 2 years ago

“Great customer service, I was also contacted by Sophia Brown regarding my e-tickets and also Sophia helped to clarify my queries. Great customer service.”

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Posted 2 years ago

“Richard was very kind, and sorted all my query very nicely. I am very satisfied... 10 out of 10 for this site. Well done Richard, and keep up the good work.”

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Posted 2 years ago

“Good price, quick correction on a ticket issue when raised”

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Posted 2 years ago

“My experience on using this company was very good. I got in a big muddle last week and paid three times for my tickets. Jitty my travel consultant was very attentive and quickly sorted out a refund for the whole three payments and today we have successfully completed my transaction to go see my daughter in Hong Kong. I’m beyond excited as we haven’t been to Hong Kong since November 2019 thank you Jitty for your patience and hopefully you will help me in the future”

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Posted 2 years ago

“I just wanted to take a moment to express my gratitude for the exceptional service you CAROL SMITH provided me today. From the moment I spoke with her on the phone, I could tell that you were dedicated to ensuring that I had a positive experience. Your kindness and willingness to go above and beyond to help me purchase my plane tickets was truly appreciated. Your attention to detail and helpful suggestions made the process so much smoother than I ever expected. I truly appreciate the time you took to ensure that I was completely satisfied with my purchase. Thank you so much for your help and for making my day a little brighter. Sincerely, Ciriaca and Nagase”

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Posted 2 years ago

“Thx for everything”

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Posted 2 years ago

“We recently booked flights to Australia with Getaflight (speaking to Carol Smith). Carol was brilliant and sorted everything efficiently on the phone. She ensured follow up emails came through and confirmed the booking as soon as possible as flights were booking up very quickly. Would recommend.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews