Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.26

4.3 Rating 3,594 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used gettransfer for the first time. I can recommend it to everyone. Booked transfers from Dubai airport to my hotel and back. The driver was waiting for us at the airport. And back to the airport the driver was waiting at the agreed time in front of the hotel.”

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Posted 2 years ago

“The driver was waiting at the airport at 1 am. The transfer back was exactly on time at 4 am. Friendly drivers. Confirmation message shortly after the booking with phone number and name of driver. Gladly use again.”

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Posted 2 years ago

“I recently used GetTranfer for a trip from the airport to my hotel and I was extremely impressed with the level of service provided. The entire experience was smooth and hassle-free, from booking the transfer to the moment we arrived at our destination.”

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Posted 2 years ago

“Asia cancelled my flight just 12h in advance. I was offered another flight leaving two hours earlier so had to change my booking at the last minute. With a simple WhatsApp, everything was rearranged and the next morning at 6:00 a.m. the car arrived at my door. Super reliable service!”

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Posted 2 years ago

“Cab driver contacted me immediately after I booked the ride. When I arrived at the gate he was already waiting for me. Then a pleasant, smooth and safe ride from Ataturk Airport to my hotel.”

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Posted 2 years ago

“We hired 2 vans directly on the website and both legs Izmir-Kushadasy went perfectly smoothly. They waited for us (13 people) with a sign at the airport. It was our first time using gettransfer and we will certainly repeat if we need a transfer again.”

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Posted 2 years ago

“We usually hire a car, but as we arrived in Malaga after midnight we decided a taxi would be easier. We were late exiting the airport but the driver was there, polite, efficient and courteous. Our return trip was excellent too - arrived nice and early and was waiting when we were ready.”

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Posted 2 years ago

“Booked airport-hotel-airport transfers for my trip to the Canary Islands. I had the same driver both ways, Karolina, and she was perfect from A to Z. Very considerate. Very easy communication via WhatsApp and immediately reachable. I will use Gettransfer again for my future trips.”

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Posted 2 years ago

“Really good experience both from your customer service and the driver! Special mention for Anna at customer support! Incredibly nice and helpful! She helped to make the reservations and contacted the driver. The trip went well with no surprises. I recommend and will use again!”

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Posted 2 years ago

“The driver was on time and helped to load the luggage. The ride to the airport was very quiet and on top of that we had a very friendly and polite driver. We will definitely use your services again.”

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Posted 2 years ago

“Seriously reliable. Our driver arrived and patiently waited for us 30 mins before the scheduled time. He spoke very good English. The car was very comfortable. I would recommend.”

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Posted 2 years ago

“Reliable company! The driver earned special merit during the pickup at 1am, when the airport workers were seriously behind schedule with baggage and he had to wait a disproportionately long time. Thank you for not leaving me stranded.”

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Posted 2 years ago

“Thank you for keeping your promises. We booked the transfers 3 months in advance and they went exactly as agreed. That's how I imagine good customer service. Thank you very much and see you on the next trip!”

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Posted 2 years ago

“Chicago airport to downtown. Very satisfied, on time. Pleasant chauffeur called me to arrange the meeting point. I asked to take friend without additional payment, no problem! The return driver waited for us in front of the hotel for 20 min, also no problem! Fantastic service!!!”

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Posted 2 years ago

“It was easy to book a transfer from Newark airport. My family and I were welcomed by a friendly and professional driver - David - and we enjoyed a comfortable journey to NY central. Will definitely use again!”

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Posted 2 years ago

“This was my first time using this app, but everything was great, the driver was so welcoming, gave us so much information about Lyon. The trip from the airport went smoothly and the car was tidy. It made the perfect way to start a stress free vacation.”

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Posted 2 years ago

“Our driver was there when our flight arrived ar 6.30am. The journey to the centre of Bangkok was good, despite the usual traffic jams on the ring road. Air conditioning and water were provided. 100% recommended.”

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Posted 2 years ago

“It all worked out very well! - both the pickup at the airport as well as the return early in the morning from the hotel - both drivers were very friendly and polite - also very clean cars!!! I will recommend your company to others and will book again on my next trip to Rome! Prices also more than ok!”

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Posted 2 years ago

“Everything went perfectly well - fast, easy to make a booking, punctual pickup. The driver had already contacted me a day before on WhatsApp and sent a photo of the place where he was waiting upon arrival. Great communications and service overall.”

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Posted 2 years ago

“The drivers in Madrid were polite and professional. I did not encounter any problems during the trip and everything went well. The prices were reasonable and I felt safe. Overall, I recommend using gettransfer.”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,594 reviews