Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.25

4.3 Rating 3,570 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,570 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankful l got redeemed with the help of TheresachinRecovery INC”

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Posted 2 weeks ago

“I use transfer services all the time when I travel for business. This one was as smooth as they come. No complaints.”

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Posted 1 month ago

“Disgusting behavior Disgusting behavior. Booked a ride for an airport collection. Paid. 1 hour before collection an email is received to tell us driver is unavailable due to inappropriate behavior but they can send someone else if I pay an additional 80% of the original fee. Absolutely fraudulent company. Unreliable and not trustworthy. Do not use. If they respond to this email spouting customer service nonsense they have my complaint and my details so they know about this issue and have not dealt with it other than try and extort additional cash. I will be reporting this also to the transport/local council authorities. I now wait for the refund.”

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Posted 1 month ago

“I booked a transfer in Bodrum, at the start of the trip the driver said that the company would not pay him and said that he would not take me until I paid. The Get Transfer support service has not responded for 4 days. The company is a scam.”

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Posted 2 months ago

“Do not use this company. They cancel the day before your trip then don’t refund your money. Beware”

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Posted 2 months ago

“SCAM! , I booked a transfer with this company to take us to the airport, but ran into some issues. The driver requested my number and then contacted me via WhatsApp, asking me to pay him directly because he claimed the company, Gertransfer, fails to pay their drivers and that he was owed over 7000 euros. When I reported this to the company, they insisted that the driver would still provide the service, which he ultimately did not. As a result, we had to hurriedly find another vehicle large enough for our group, which almost made us miss our flight. Since then, the company has neither issued a refund nor responded to my emails. I strongly advise against using this service and regret not checking the reviews beforehand.”

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Posted 3 months ago

“NEVER DRIVE FOR GET TRANSFER IT WILL NOT PAY TO DRIVER”

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Posted 3 months ago

“Scammers! Don’t fall for their promises! GetTransfer is a disgrace! I booked a transfer and ended up without a car and without my money! The driver didn’t show up, and when I tried to sort it out, they told me it was my problem. How is that even possible? They don’t even try to solve customer issues. I don’t recommend this company to anyone—you’ll only ruin your mood and plans!”

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Posted 3 months ago

“It is scam. They didn't send car and took our money”

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Posted 3 months ago

“i am thinking of calling the police. I booked a get transfer car from Loro Parque to Calle El Coronel , Los Cristianos I paid 84.40 But as I never received acknowlegement i rebooked this time paying 81.2 pence. The journey was completed but the driver was an hour late, To my shock and horror my son, for whom I paid to do the journey was charged 90 pounds,”

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Posted 4 months ago

“Some companies adopt unfair practices by deliberately delaying partner payments to keep the funds for extended periods, effectively using partners' earnings as interest-free capital.”

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Posted 5 months ago

“NOT PAYING DRIVER SINCE DEC 2022”

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Posted 5 months ago

“It's a scam company , I have almost a year waiting for the payments as a transfer .Like me are a lot of drivers . Avoid using this company because the drivers will not pick you up and lose your flights or worse .”

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Posted 5 months ago

“They dont pay their vendors on time thats why they demand payment on arrival even after paying to them, I have faced problem with my family arriving at GOA, operater claims they are not releasing payment to them. They are fraudsters dont book with them book directly at airport no need to book from GETTRANSFERS at all they also charge 30% commission , so if you arrive at any airport you get cheap vehicle there are lot of cab operaters you found at airport”

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Posted 5 months ago

“Ripp off I booked a transfer from Dubai. To Oman. My booking was cancelled 3 times and then the company refused to refund the money into my card and want me to keep as credit with them there is no way I would use or recommend this company”

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Posted 5 months ago

“This company are impostors they don't show up with their taxi and then don't pay back”

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Posted 6 months ago

“Cea mai proastă companie pe care am întâlnit-o, am lucrat pentru ei și nu m-au plătit pentru serviciile prestate pentru ei. Hoți și escroci, îți trimit un email, pe care îl trimit tuturor, precum că au o problemă cu plățile dar că vei fi plătit, și nu mai vezi banii, de la ei, apoi îți dezactivează contul.”

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Posted 6 months ago

“booking 18147465 - when do we get our money back? we order a transfer, nobody showed up. please pay back our money! I wrote to you about 15 times!! so please answer and PAY BACK our money!”

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Posted 6 months ago

“They are thief. They do not pay drivers and customers can not get refund. They are all Thief, Thief, Thief, .... Do not use this company. Gettransfer.com is a scam company”

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Posted 6 months ago

“Gettransfer a reel thieves!! They don't pay the drivers.”

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Posted 6 months ago

Gettransfer is rated 4.3 based on 3,570 reviews