Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.21

4.2 Rating 3,346 Reviews

81 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,346 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Tell us how Gettransfer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gettransfer 1 star review on 22nd February 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a transfer in Bodrum, at the start of the trip the driver said that the company would not pay him and said that he would not take me until I paid. The Get Transfer support service has not responded for 4 days. The company is a scam.”

Helpful Report

Posted 2 weeks ago

“Do not use this company. They cancel the day before your trip then don’t refund your money. Beware”

Helpful Report

Posted 4 weeks ago

“SCAM! , I booked a transfer with this company to take us to the airport, but ran into some issues. The driver requested my number and then contacted me via WhatsApp, asking me to pay him directly because he claimed the company, Gertransfer, fails to pay their drivers and that he was owed over 7000 euros. When I reported this to the company, they insisted that the driver would still provide the service, which he ultimately did not. As a result, we had to hurriedly find another vehicle large enough for our group, which almost made us miss our flight. Since then, the company has neither issued a refund nor responded to my emails. I strongly advise against using this service and regret not checking the reviews beforehand.”

Helpful Report

Posted 1 month ago

“NEVER DRIVE FOR GET TRANSFER IT WILL NOT PAY TO DRIVER”

Helpful Report

Posted 1 month ago

“Scammers! Don’t fall for their promises! GetTransfer is a disgrace! I booked a transfer and ended up without a car and without my money! The driver didn’t show up, and when I tried to sort it out, they told me it was my problem. How is that even possible? They don’t even try to solve customer issues. I don’t recommend this company to anyone—you’ll only ruin your mood and plans!”

Helpful Report

Posted 2 months ago

“It is scam. They didn't send car and took our money”

Helpful Report

Posted 2 months ago

“i am thinking of calling the police. I booked a get transfer car from Loro Parque to Calle El Coronel , Los Cristianos I paid 84.40 But as I never received acknowlegement i rebooked this time paying 81.2 pence. The journey was completed but the driver was an hour late, To my shock and horror my son, for whom I paid to do the journey was charged 90 pounds,”

Helpful Report

Posted 3 months ago

“Some companies adopt unfair practices by deliberately delaying partner payments to keep the funds for extended periods, effectively using partners' earnings as interest-free capital.”

Helpful Report

Posted 3 months ago

“NOT PAYING DRIVER SINCE DEC 2022”

Helpful Report

Posted 3 months ago

“It's a scam company , I have almost a year waiting for the payments as a transfer .Like me are a lot of drivers . Avoid using this company because the drivers will not pick you up and lose your flights or worse .”

Helpful Report

Posted 3 months ago

“They dont pay their vendors on time thats why they demand payment on arrival even after paying to them, I have faced problem with my family arriving at GOA, operater claims they are not releasing payment to them. They are fraudsters dont book with them book directly at airport no need to book from GETTRANSFERS at all they also charge 30% commission , so if you arrive at any airport you get cheap vehicle there are lot of cab operaters you found at airport”

Helpful Report

Posted 4 months ago

“Ripp off I booked a transfer from Dubai. To Oman. My booking was cancelled 3 times and then the company refused to refund the money into my card and want me to keep as credit with them there is no way I would use or recommend this company”

Helpful Report

Posted 4 months ago

“This company are impostors they don't show up with their taxi and then don't pay back”

Helpful Report

Posted 4 months ago

“Cea mai proastă companie pe care am întâlnit-o, am lucrat pentru ei și nu m-au plătit pentru serviciile prestate pentru ei. Hoți și escroci, îți trimit un email, pe care îl trimit tuturor, precum că au o problemă cu plățile dar că vei fi plătit, și nu mai vezi banii, de la ei, apoi îți dezactivează contul.”

Helpful Report

Posted 4 months ago

“booking 18147465 - when do we get our money back? we order a transfer, nobody showed up. please pay back our money! I wrote to you about 15 times!! so please answer and PAY BACK our money!”

Helpful Report

Posted 4 months ago

“They are thief. They do not pay drivers and customers can not get refund. They are all Thief, Thief, Thief, .... Do not use this company. Gettransfer.com is a scam company”

Helpful Report

Posted 5 months ago

“Gettransfer a reel thieves!! They don't pay the drivers.”

Helpful Report

Posted 5 months ago

“My driver did not show up at the airport, I reported this to GetTransfer but after an initial “we’re looking into it” email, they didn’t get back to me and ignored all my subsequent emails. I did a chargeback through my bank, and they found in my favour. GetTransfer then reverted the refund I was issued. I got in touch with them to report this, and surprise surprise - they’re ignoring my emails again. They’re not a professional company, they don’t care about their customers. And whoever is in charge of customer service needs to be fired ASAP.”

Helpful Report

Posted 5 months ago

“I felt I was cheated by get transfer. I was not picked on October 22 at Barcelona cruise terminal. Called the driver who said he has no booking, was rude and banged the phone. From that day I have sent 10 messages to Get transfer and got replied twice saying it’s being investigated. Till today Nov 7 they have not refunded my money and it appears they don’t trust their customers . Even if they don’t it’s a lot of time to investigate. I cannot take another chance on such company”

Helpful Report

Posted 5 months ago

“Booked an airport transfer 10 days in advance for a 0415hrs pickup. Driver messaged the day it was booked to confirm and all was well. The evening prior to pickup I messaged the driver with no reply, he had been online earlier that day however. Roll on 0415hrs, no driver. 0430hrs, no driver. 0445hrs, managed to grab a local taxi to get me to the airport in time for my flight. Dropped the company and email asking for a refund due to a no show and was happy to receive an apologetic email in response stating that they would need to investigate it, and this could take some time. Several more messages and emails from my side with no response and no refund. As the majority have said, the company is an elusive scam with little or no chance of seeing your money again. Please avoid.”

Helpful Report

Posted 6 months ago

Gettransfer is rated 4.2 based on 3,346 reviews