Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 3.57

3.6 Rating 1,628 Reviews

65 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

3.6

Based on 1,628 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Left 2 teenage girls abandoned in Barcelona Airport. Total no show and no refund. Thieves and scum.”

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Posted 3 years ago

“I am not happy get transfers have refused to refund my money does anyone know the route to complain this service. Too many people conned its fraud who do I complain to . I live in Ireland”

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Posted 3 years ago

“I made a booking and cancelled well in advance 14 days prior due to Covid 19 . First they sent me an e mail saying I would be refunded within 30 calender days . I entered in words with them stating my contract with them had been broken according to their cancellation policy and they replied they were under no obligation to refund my money this is illegal and criminal any way a group of us can come together to challenge this non return of money”

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Posted 3 years ago

“the Driver was late to pick us up, I called and somebody told me that the driver is on the way. 15 min later , he came, tie return pick up was also little late. Other than that it was good. I just booked their services for Rio, and I Hope next time to leave 5 star review”

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Posted 4 years ago

Dear Customer, We are sorry to hear about your negative experience with our company. Please provide us with your booking number at feedback@gettransfer.com and we will look into the case.

Posted 4 years ago

“Don’t do it, book with someone else!!! We booked and paid for transfer from Naples to Sorrento. Driver never arrived, phoned the company to be told he was at the airport, this was a complete lie. Waited 45 minutes with multiple calls in between. Eventually a replacement driver was arranged who was completely rude. Drove complete erratically for the 90 minute journey,while simultaneously texting. Completely stressful from start to finish! Would not recommend!!!”

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Posted 4 years ago

Dear Catherine, we apologize for the inconvenience. Please leave us your booking number (or send it at info@gettransfer.com) and we will try our best to rectify the situation.

Posted 4 years ago

Gettransfer is rated 3.6 based on 1,628 reviews