Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good experience both from your customer service and the driver! Special mention for Anna at customer support! Incredibly nice and helpful! She helped to make the reservations and contacted the driver. The trip went well with no surprises. I recommend and will use again!”

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Posted 2 years ago

“The driver was on time and helped to load the luggage. The ride to the airport was very quiet and on top of that we had a very friendly and polite driver. We will definitely use your services again.”

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Posted 2 years ago

“Seriously reliable. Our driver arrived and patiently waited for us 30 mins before the scheduled time. He spoke very good English. The car was very comfortable. I would recommend.”

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Posted 2 years ago

“Reliable company! The driver earned special merit during the pickup at 1am, when the airport workers were seriously behind schedule with baggage and he had to wait a disproportionately long time. Thank you for not leaving me stranded.”

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Posted 2 years ago

“Thank you for keeping your promises. We booked the transfers 3 months in advance and they went exactly as agreed. That's how I imagine good customer service. Thank you very much and see you on the next trip!”

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Posted 2 years ago

“Chicago airport to downtown. Very satisfied, on time. Pleasant chauffeur called me to arrange the meeting point. I asked to take friend without additional payment, no problem! The return driver waited for us in front of the hotel for 20 min, also no problem! Fantastic service!!!”

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Posted 2 years ago

“It was easy to book a transfer from Newark airport. My family and I were welcomed by a friendly and professional driver - David - and we enjoyed a comfortable journey to NY central. Will definitely use again!”

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Posted 2 years ago

“This was my first time using this app, but everything was great, the driver was so welcoming, gave us so much information about Lyon. The trip from the airport went smoothly and the car was tidy. It made the perfect way to start a stress free vacation.”

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Posted 2 years ago

“Our driver was there when our flight arrived ar 6.30am. The journey to the centre of Bangkok was good, despite the usual traffic jams on the ring road. Air conditioning and water were provided. 100% recommended.”

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Posted 2 years ago

“It all worked out very well! - both the pickup at the airport as well as the return early in the morning from the hotel - both drivers were very friendly and polite - also very clean cars!!! I will recommend your company to others and will book again on my next trip to Rome! Prices also more than ok!”

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Posted 2 years ago

“Everything went perfectly well - fast, easy to make a booking, punctual pickup. The driver had already contacted me a day before on WhatsApp and sent a photo of the place where he was waiting upon arrival. Great communications and service overall.”

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Posted 2 years ago

“The drivers in Madrid were polite and professional. I did not encounter any problems during the trip and everything went well. The prices were reasonable and I felt safe. Overall, I recommend using gettransfer.”

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Posted 2 years ago

“The car arrived on time and the driver was friendly and professional. The trip went very well. Good experience from booking on the app to pick up and arrival at our destination.”

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Posted 2 years ago

“The drivers are easy to find and friendly. Only problem for the return trip was a 15 min delay picking us up at the hotel. Had to ask reception to call our driver, the rest was fine.”

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Posted 2 years ago

“Early morning transfer to Porto airport. The driver was right on time and really friendly and professional. In short, I can only recommend their transfer service which, in addition, is not more expensive than taxi hailing apps.”

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Posted 2 years ago

“Easy to book a mini-bus from Antalya airport to our hotel. The driver, who arrived in advance, was very helpful, told us about the different sights we passed, offered us wifi and water. Look forward to using again on future trip.”

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Posted 2 years ago

“Superb experience! On the way there and on the way back, we enjoyed pleasant conversation with our respectful and friendly driver who spoke perfect English as we had requested.”

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Posted 2 years ago

“My transfer from the resort to Nice airport went great. We were picked up on time and the driver was very polite. He brought us to the airport safely and comfortably. Will definitely use gettransfer again!”

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Posted 2 years ago

“It stresses me out to bargain with drivers in Thailand. I found the gettransfer app and now I plan trips without all the bother. The drivers were friendly and the service was good quality. Highly recommend.”

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Posted 2 years ago

“Once I arrived at the airport, the mini-van was already waiting to take me to Rixos hotel. Polite driver. He stopped several times so I could take pictures. He also gave me two bottles of water.”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews