Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,860 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GetTransfer helped me organize the perfect transfer for my wedding. Everything was executed to perfection and the guests were thrilled!”

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Posted 1 year ago

“GetTransfer service never lets me down. I always get exactly what I was looking for and my expectations are always exceeded.”

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Posted 1 year ago

“Great choice of transportation through the GetTransfer app.”

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Posted 1 year ago

“It's good that you can choose the offer that suits you, but sometimes you have to wait for confirmation from the driver.”

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Posted 1 year ago

“Choosing an offer on GetTransfer was so easy and convenient. I appreciated being able to choose the best one for me and the whole process was transparent.”

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Posted 1 year ago

“Get Transfer is convenient and reliable. I appreciated having the choice and control over my trip.”

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Posted 1 year ago

“GetTransfer gave me options and I really felt like I was in control of my trip. The driver was professional and courteous and the car was in excellent condition.”

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Posted 1 year ago

“GetTransfer is a good choice for those who prefer to compare and choose, but sometimes information about suppliers is incomplete.”

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Posted 1 year ago

“With GetTransfer, I am always sure that I will get the best deal. The drivers know their business and I appreciate their professionalism.”

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Posted 1 year ago

“The GetTransfer service is perfect for those who value freedom of choice and quality service. All my trips have been flawless!”

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Posted 1 year ago

“I always trust GetTransfer when it comes to choosing my transfers. Local providers offer great services at competitive prices.”

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Posted 1 year ago

“Traveling with GetTransfer is always a pleasant experience. The drivers know the city like the back of their hand and I always arrive at my destination on time.”

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Posted 1 year ago

“Terrible service They charged my account but didn't provide the service. No one to talk to on their customer service AVOID!!”

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Posted 1 year ago

“Horrible experience. Booked an airport transfer, made a one day off error which I noticed immediately after paying. No way to modify booking, only option is to cancel. I canceled (remember this is within minutes of booking) and am informed that the fee is non-refundable. I contacted customer service who also just replied it is non refundable. So they essentially stole 90 euros from me for 5 minutes of a booking that never happened. I wish I had looked more closely at the reviews for this company.”

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Posted 1 year ago

“I am a transport company to who GetTransfer is owing money, over 1500€ since november 2022. They charge the drivers an average commission of 26% not regarding tolls, diesel, or any other ride expenses. Plus, they charge more 35% to the passengers. If something goes wrong, they don't refund the passengers like they don't pay the drivers. This is a huge fraud.”

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Posted 1 year ago

“This platform doesn't refund passengers if something goes wrong and it doesn't pay the drivers. They are thieves... Don't use it, just Alert everybody to avoid it”

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Posted 1 year ago

“I am a transport company. Gettransfer is owing me money since November 2022. In order to "compensate" me they told me they would lower their commission in 1/2. But This platform is cheating with drivers and passengers. They charge us a commission up to 28% plus they add 35% more to the prices we offer to the passengers. This is not Low cost. It's SCAM, FRAUD. Avoid this platform.”

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Posted 1 year ago

“SCAM - DO NOT USE UNDER ANY CIRCUMSTNCES I paid £1,000 for a return transfer from Denver to Aspen. Driver never appeared leaving me and my child stranded at the airport, late and with no means of transport. In Short - GETTRANSFER agreed to refund, which I have in writing, and told me several times that it would be refunded to my account. This has never happened and now they have gone radio silent. Disgrace of an organisation and I would advise you to read the many reviews of people like me who have been scammed in similar way.”

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Posted 1 year ago

“I have booked a ride in Manila, Philippines. First of all it is useless, you can get cheaper price in airport directly. Second if your flight delayed due to the weather (force major), and it happens often in this region, you would not get refund.”

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Posted 1 year ago

“GetTransfer helped me find the perfect transportation option for my large family. Everyone was happy!”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,860 reviews