Login
Start Free Trial Are you a business? Click Here

Gettransfer Reviews

4.3 Rating 3,830 Reviews
83 %
of reviewers recommend Gettransfer
4.3
Based on 3,830 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Gettransfer Reviews
Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Gettransfer 1 star review on 27th May 2025
Dominion
Gettransfer 1 star review on 22nd February 2025
Kostyantyn
Gettransfer 1 star review on 21st January 2025
Christine West
Gettransfer 1 star review on 10th January 2025
Anonymous
Gettransfer 1 star review on 8th November 2024
Rhian
Gettransfer 1 star review on 29th October 2024
Paul
Gettransfer 1 star review on 22nd October 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
We had a great experience with the transfer service The driver was on time, very polite, and the car was in excellent condition The journey to the hotel was smooth and comfortable
Helpful Report
Posted 1 year ago
Our transfer from the airport to the hotel was seamless The driver was professional and friendly, the car was spacious and clean, and the ride was very comfortable We will definitely use this service again
Helpful Report
Posted 1 year ago
Very satisfied with the service! The free wait of up to 60 minutes was very helpful as our flight was delayed. The driver was professional and helpful in delivering the parcel. The journey to the hotel was comfortable.
Helpful Report
Posted 1 year ago
Thank you for a great transfer! The driver was polite and professional and helped me to send the parcel. The large selection of cars allowed us to find the perfect option for our group. Very satisfied!
Helpful Report
Posted 1 year ago
The airport transfer was perfect The driver was friendly and professional, and the vehicle was spacious and clean The ride to the hotel was smooth and pleasant, making our arrival hassle-free
Helpful Report
Posted 1 year ago
The airport transfer was seamless The driver was professional and friendly, the vehicle was clean and spacious, and the ride to the hotel was smooth and relaxing
Helpful Report
Posted 1 year ago
Great transfer service! The driver was punctual and courteous, the car was clean and comfortable, and the ride to the airport was smooth and efficient We will definitely use this service again
Helpful Report
Posted 1 year ago
Excellent service!!! Driver was courteous and professional, despite a delayed flight, the free wait of up to 60 minutes helped avoid stress. Also transported a parcel. Got to the hotel with no problems.
Helpful Report
Posted 1 year ago
I have used Gettransfer services several times, and every time I am satisfied. The prices are really favorable, and if you find cheaper, they refund the difference. This is a good service that takes into account the interests of customers!
Helpful Report
Posted 1 year ago
The airport transfer was perfect The driver was friendly and professional, the vehicle was clean and spacious, and the ride to the hotel was smooth and pleasant Highly recommend this service
Helpful Report
Posted 1 year ago
STAY WAY from them !!!! Stay away from them. They are totally a fraud and a scam company. I had booked a transportation in Brussels from our Hotel to the airport with a driver called: “Moukrim” (Scoda stationwagon, plate number: TXAN896) , and although I had prepaid for the transportation 134,55euro the driver never came to picked us and we were almost lost our flight back home. I had sent several emails and phone calls to the company “GetTransfer” asking to refund and give me back my money and after many days they reply that they need to investigate the case and they will answer (when??? Probably never !!!) My case is very clear (driver never appeared to picked us, although he take my money) and the company refuse to give my money back !!! If this is not a scam, then what it is ???? Save your money and your health and stay a way from them. Lampros.T
Gettransfer 1 star review on 26th July 2024 Gettransfer 1 star review on 26th July 2024
Helpful Report
Posted 1 year ago
Never again! In total their drivers didn't show up twice and what these people did is they returned the money but not to my card but to my Gettransfer account only thus making me order again. This time I had to book a transfer from Bratislava to Vienna on the 21th of July after ACDC concert (couldn't prebook elsewhere but Uber surprisingly appeared to be cheaper at a place). The driver first asked me if I could cancel my trip and pay him cash and then he told me he can't reach the concert and we agreed that I come by railroad to the main station having spent 25 euros extra. He was 1 hour late! As it turned out he brought other people from the concert and only then us making two times more money. Gettransfer of course took prepayment and when I wasn't sure the driver was coming to pick us up at all, Gettransfer weren't reachable. There's no way you can chat or call them. You can just leave a claim for them to consider. And you know what they answered me thereafter (in 1 day after the trip)? They asked to provide them the trip number. I haven't been using them for more than a year by then, couldn't they just find the trip no. by themselves? This is a company which takes money, doesn't control their drivers at all and in case of problems you have to chase them after and most likely will not get the money back but just on Getransfer account (read their rules). Must be stupid to use them!
Helpful Report
Posted 1 year ago
Needed a minivan for the whole family, and the company provided a great option. In addition, the driver transported a parcel for my colleagues. We got to the hotel quickly and comfortably.
Helpful Report
Posted 1 year ago
Booked a transfer for a group of friends. Loved that the company has buses for large groups. The driver was professional and friendly. Got to the hotel quickly and comfortably. Thank you!
Helpful Report
Posted 1 year ago
Booked a transfer from the airport to the hotel and even managed to send an important parcel with the driver. The car was clean and comfortable. The journey went smoothly and without problems.
Helpful Report
Posted 1 year ago
Very satisfied with the service! We needed a minivan for a large family and the company provided the right car. The driver helped with luggage and was very friendly. The journey to the hotel was excellent.
Helpful Report
Posted 1 year ago
Excellent service! The company has excellent support, all issues were dealt with quickly and professionally. The driver was polite and punctual. We got to the hotel without any delays. Very grateful for this approach!
Helpful Report
Posted 1 year ago
Thank you for a great transfer! We needed a bus for a group of travellers and the company provided a great option. The driver was professional and helped with luggage. We got to the hotel quickly and comfortably.
Helpful Report
Posted 1 year ago
Excellent service! The company has excellent support, all issues were dealt with quickly and professionally. The driver was polite and punctual. We got to the hotel without any delays. Very grateful for this approach!
Helpful Report
Posted 1 year ago
The driver offered a bottle of water and a phone charger - a small thing, but nice.
Helpful Report
Posted 1 year ago
Gettransfer is rated 4.3 based on 3,830 reviews