“My roses arrived with small tears in many of the petals and did not look real because of this. I emailed back and and explained the appearance when the roses arrived and did not even get a response. That was disappointing. I really thought I would love these when I bought them.
K Short”
Hi Kim,
Thank you for providing us this feedback.
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We know that the damaged arrangement has prevented you from achieving customer satisfaction and that we have fallen short of your expectations.
We have relayed this feedback to the rest of my team and can assure you that this won't happen in the future. That said, We have reviewed your concern and this arrangement is already 4 months old, we are still happy to assist you and meet ends with you.
Thanks again,
Glam Fleur
Hi Lizette
Thank you for providing us this feedback.
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We know that this has prevented you from achieving customer satisfaction and that we have fallen short of your expectations.
We have relayed this feedback to the rest of my team and can assure you that this won't happen in the future. If there is anything that we can do to be able to make it up to you, please let us know and we are more than happy to check what we can do for you,
Thanks again,
Glam Fleur
“Customer service is great, received a shipping refund within minutes of sending a message when my shipment did not arrive on Saturday. Flowers were just as pictured, smelled nice, and came in impressive packaging.”
“I ordered Glam Fleur for my nieces birthday, she was very pleased with the gift, she said it was absolutely beautiful, and it arrived on her birthday, she was so surprised. Thank You for an awesome gift idea!!”
“Great customer service
I drove them crazy!
Flowers r beautifully packaged
They arrived exactly when i needed
Them, fairly priced as well
I give them a ten star rating !!!”
“I got the flowers as a birthday gift for my daughter. She really loves them. I was very pleased
Wit the excellent service. I have recommended Glam Fleur to my friends. I think you’re GREat”
