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Global Cutlery USA Reviews

4.6 Rating 218 Reviews
90 %
of reviewers recommend Global Cutlery USA
4.6
Based on 218 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Read Global Cutlery USA Reviews
Global Cutlery USA 5 star review on 12th June 2025
Kevin
Global Cutlery USA 5 star review on 28th January 2025
Richard
Global Cutlery USA 5 star review on 21st January 2025
Will Kapinos
Global Cutlery USA 5 star review on 9th October 2024
Jared
Global Cutlery USA 5 star review on 16th December 2023
Shawn
Global Cutlery USA 5 star review on 23rd November 2023
Richard Fernandes
Global Cutlery USA 5 star review on 23rd November 2023
JUDITH
16
Anonymous
Anonymous  // 01/01/2019
Well I’ve used the knife twice and it cut like a cakewalk, but…! After the second time of handwashing it and drying with a towel, it has already began to rust! My Shun knives I’ve had for more than 10 years have never rusted…
Helpful Report
Posted 2 months ago
Hi Taylor. Thank you for your feedback. It sounds like the knife may have been exposed to moisture during storage, which can lead to rust if not dried and stored properly. We always recommend handwashing, drying immediately, and storing in a dry spot. Details are available on our website under Knife Care. Should you have additional questions, please contact our Customer Care team directly by emailing web-inquiries@scanpan.com or call (877) 772-5467. Our team is available Monday – Friday, 8am – 5pm (PST).
Posted 2 months ago
It's a servicable knife.
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Posted 1 year ago
Hi Eric. Thank you for your comment. Enjoy!
Posted 1 year ago
Jesus, don't use signature-required fedex shipments. Waste of my time
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Posted 2 years ago
HI Eric. Thank you for you feedback.
Posted 2 years ago
We have some other knives of yours that we love. This purchase was disappointing in the weight of them.
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Posted 2 years ago
Hi Anne. Thank you for your comment.
Posted 2 years ago
Global Cutlery USA is rated 4.6 based on 218 reviews