Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

Write Your review

Tell us how Go Assist Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service”

Helpful Report

Posted 7 years ago

“Very helpful friendly competent staff.”

Helpful Report

Posted 7 years ago

“Phoned up as my washing machine packed in, very polite and knowledgeable, set up an engineer very quickly and price is fair.”

Helpful Report

Posted 7 years ago

“GREAT REPAIR SERVICE TO HIRE. Technicians are professional, punctual, and polite.”

Helpful Report

Posted 7 years ago

“5 Star Service. I hired them to fixed my fridge, but they also helped with the installation of my new oven. They got a very satisfied customer here.”

Helpful Report

Posted 7 years ago

“They sent me a tech the same day I called, so good point from that. Another thing is, the service technician was extremely helpful and he can diagnose the problem quickly. They're good.”

Helpful Report

Posted 7 years ago

“best appliances services around... they arrived on time and got right to the problems instantly... thanks, guys”

Helpful Report

Posted 7 years ago

“Technicians were very thorough and polite. No complaints from me.”

Helpful Report

Posted 7 years ago

“Fast, friendly, and affordable. I am very satisfied with not only the fine repair jobs but also the good manners of the repairmen. A++++”

Helpful Report

Posted 7 years ago

“I had excellent service from them. I have hired them twice, and they sent me 2 different technicians each time, both of them did great jobs. I will definitely recommend hiring them for any repair needs.”

Helpful Report

Posted 7 years ago

“Excellent customer service. Very quick and efficient.”

Helpful Report

Posted 7 years ago

“Efficient clear service and friendly all available options about repairs made known to you as a oap this was exactly the type of phone call I needed”

Helpful Report

Posted 7 years ago

“Too early to say.”

Helpful Report

Posted 7 years ago

“Very happy!!! My broken washer was fixed in 2 days, as promised. Highly recommended.”

Helpful Report

Posted 7 years ago

“The customer phone service to arrange a repair is prolonged and tedious -you really need to review this as it is such a off putting set up.”

Helpful Report

Posted 7 years ago

“Phenomenal service for a low price. These guys have repaired few of my appliances, and each time was done very well. Thanks!”

Helpful Report

Posted 7 years ago

“Speedy and professional response to my enquiry - thanks GoAssist!”

Helpful Report

Posted 7 years ago

“Prompt , good value and friendly customer service.”

Helpful Report

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

“Conned then robbed by thieves! I phoned go assist & given 2 options to choose from. I chose the second option where I paid £149.97 & £26.85 for the first quarterly instalment for 12 month to big warranties. I was promises a no fix no fee & that I would get a washing machine of the same value as mine if unable to fix. Yet the money was taken out straight away on the 1st Oct '18 even when the engineer Geoff Evans (name & shame) didn't come until 10th Oct. He was in my Kidderminster home for no more than 10 minutes after finding a wire in the machine. He was very rude when I phoned him back to do a proper job. I was told I would have to have the same engineer which I refused then told during another phone call that they had been told by the engineer that he had fixed my machine & therefore I couldn't have a refund. I am going through the dispute department of my bank to get my money back. My advise, do not touch go assist with a barge pole or any other company that behave in this disgusting way!”

Helpful Report

Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews