Go Outdoors Reviews

2.0 Rating 632 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 632 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Go Outdoors deliver? How long does Go Outdoors take to deliver? Does Go Outdoors deliver on time? How is accuracy and good condition of items delivered by Go Outdoors?

Returns

How is Go Outdoors returns process?

Customer Service

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Phone:

08450 020888

How does Go Outdoors deliver?

Helpful Report

(1 week ago)

Go Outdoors delivers items by Courier.

Helpful Report

(1 week ago)

41.67%

Industry Average

“ Not a rating low enough Purchased a tent on a Sunday paid for premium next day delivery Tuesday - emailed to chase Wed - still nothing , they told me it was with the courier and be with me soon- I made it clear I needed by 6pm Thursday Thursday- still nothing- emailed - responded with ‘please wait 3-5 more days’! Called them, item ‘missing’ we can refund it will be with you in 5 days …. ”

- Lee owen

“ Total loss for Go Outdoors, I would advise anyone that finds it cheaper to either refuse delivery or return your items to Go Outdoors, that way they’ll learn how not to mess customers around, it will cost them more money in the long run. ”

- Simon mckinley

“ These arrived promptly even more badly damaged than the first lot, the courier refused to take them back even though I said I would not accept the delivery " as it had gone off his machine" - wouldn't get paid for the delivery more like. ”

- Anonymous

Go Outdoors Reviews

Delivery - Slow