Go Outdoors Reviews

2.0 Rating 654 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 654 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Go Outdoors deliver? How long does Go Outdoors take to deliver? Does Go Outdoors deliver on time? How is accuracy and good condition of items delivered by Go Outdoors?

Returns

How is Go Outdoors returns process?

Customer Service

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Phone:

08450 020888

How does Go Outdoors deliver?

Helpful Report

(1 month ago)

Go Outdoors delivers items by Courier.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ I ordered some items of clothing on the 1st of November 2023. As yet I’m still waiting for my order. I emailed them. They said delivery was 3 -15 days. As yet, nothing. ”

- Robin Holloway

“ 6 out of 5 then there must be a million bad reviews Trustpilot haven't added onto the scoring system , in stock items aren't in stock , they claim anything that isn't available , you wil be notified , total lies , I made one largeish order , all classed as "Instock" , it got split into 4 seperate orders , the 4th delivery didn't even show up on the order at all despite it being on my original order sheet , so over 3w weeks to get one simple order completed . ”

- B.K

“ I pointed out that they had arranged the collection so should be aware of the delivery address. ”

- Alan Maidment

Go Outdoors Reviews

Delivery - Average