Go Outdoors Reviews

2.0 Rating 655 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Go Outdoors deliver? How long does Go Outdoors take to deliver? Does Go Outdoors deliver on time? How is accuracy and good condition of items delivered by Go Outdoors?

Returns

How is Go Outdoors returns process?

Customer Service

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Phone:

08450 020888

How does Go Outdoors deliver?

Helpful Report

(2 weeks ago)

Go Outdoors delivers items by Courier.

Helpful Report

(2 weeks ago)

66.67%

Industry Average

“ A lot of negative comments so guess we were the lucky ones but several large items purchased online over £400 worth and they came within the 7-10 delivery time that is clearly advertised with full tracking and great phone service when I called because I was worried about all the negative comments and when one item, the trippier fold out table was damaged I was able to return it to the local store and get a replacement that day and we had a great camping trip. ”

- J Cooper

“ Great customer experience. Quick despatch. Free delivery ”

- Bryony Holden

“ Superb service Fast posting I ordered a ALPINIST On. Sunday night free delivery I git a email the next morning to say it will be delivered today ... That was the best service on free Delivery I have ever had .. THANK YOU MR P JONES. ”

- MR P JONES

Go Outdoors Reviews

Delivery - Average