Go Outdoors Reviews

2.0 Rating 651 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Go Outdoors deliver? How long does Go Outdoors take to deliver? Does Go Outdoors deliver on time? How is accuracy and good condition of items delivered by Go Outdoors?

Returns

How is Go Outdoors returns process?

Customer Service

How can I contact Go Outdoors? How quickly does Go Outdoors resolve customer queries?

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Phone:

08450 020888

How quickly does Go Outdoors resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 56% of reviewers feedback is Go Outdoors takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

58.33%

Industry Average

“ Ordered a gift card for £30, no notification of delay to my order. Called up and could only offer me a refund. Poor excuse for customer service and no care given. ”

- Tom

“ customer service could not be worse. ”

- Anonymous

“ Shocking customer service they sent the wrong item could be 10 days for return then have to wait for refund before I can re order can’t complain as it’s a generic bot I asked for complaints department it no longer receives emails never use them again online ”

- Anonymous

Go Outdoors Reviews

Customer Service - Average