Go Outdoors Reviews

2.0 Rating 651 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Go Outdoors deliver? How long does Go Outdoors take to deliver? Does Go Outdoors deliver on time? How is accuracy and good condition of items delivered by Go Outdoors?

Returns

How is Go Outdoors returns process?

Customer Service

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Phone:

08450 020888

How is Go Outdoors returns process?

Helpful Report

(2 weeks ago)

Greater than 89% of reviewers feedback is Go Outdoors returns process could be better.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ Nothing in returns policy to advise of this… 2 phone calls to customer service, one was disconnected by “advisor” and I use that term loosely and second call by a person who had no clue how to resolve. ”

- Anonymous

“ No free returns by post or to the high street stores on the returns letterhead (Millets, Blacks and Ultimate Outdoors). ”

- Peter

“ Poor returns service - now waited 14 days for a refund, Made contact and just told to wait. They have obviously lost my return. You can see that all the other positive reviews on here are made up. Order Number: 680764020 ”

- J

Go Outdoors Reviews

Returns - Difficult