Go Roostr Reviews

4.99 Rating 694 Reviews
100 %
of reviewers recommend Go Roostr
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read Go Roostr Reviews

About Go Roostr:

Apple Buy Back/Trade-in Service

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1810 County Line Rd.
Suite 410

Posted 1 month ago
Great doing business with you guys!!!

I was shocked to get an email from the team when I placed my order
I was shocked to get an email when you received my item to begin inspection
I was shocked once more to get an email within 24 hours of the trade-in being accepted and the value of the trade has been added to my account.

I would like to add that this was initially supposed to be an Apple Trade-In with a third party that Apple contracts with out of Fort Worth Texas. They damaged my laptop and the third party and Apple would not take responsibility for it as I didn't have a picture of that exact corner to prove it wasn't there before I shipped it. I wish I would have had a picture of the entire laptop prior to sending as this company kept my laptop for about 20 days after receiving it only to finally send me an email to say that the trade-in value had changed from $850 to $250 for dents or cracks in glass or casing which in their case was the specific dent on the back corner that I was unaware of as it wasn't there when my laptop was shipped. I of course denied the trade in and received my laptop back 4 days later. The laptop dent in the corner that you saw during inspection was created by them. That was not there when I shipped it. When it was shipped to them it was compressed in professional bubble wrap in a tight fitted box which was provided by a logistics shipping company that Apple or the third party trade-in company uses which provides you an incredible box to protect the item when you send it to them.

I have seen other customer experiences post these issues online and I took them with a grain of salt for the bitterness and truth of some. Once it happened to me I was stunned that Apple would use this company to take their customer's trade-in. I will also add that while reading these posts iI was introduced to GORooster. I'm glad I gave GORooster a shot. I now know to just go ahead and use you first. I would have had over $900 in value if I had just gone to GORooster in the first place as it would have been better than a fair condition without that dent.
Posted 1 month ago
Really fast. Thanks!
Posted 1 month ago
Great experience all around. We had no idea what to do with our old MacBook. Go Roostr was the only website we could find that actually made it easy. We just filled out the questionnaire, printed off the prepaid shipping label and sent it off! Just one day after they received it we received payment. Will definitely go through them again to get rid of our used Apple products!
Posted 1 month ago
Quick and easy! Great process start to finish. Offered me the most out of many companies I got quotes from
Posted 2 months ago
Great company to deal with.
Posted 2 months ago
Payment was received immediately after MacBook Pro was processed.
Posted 2 months ago
Very easy process and quick payment.
Posted 2 months ago
Excellent service, fast service ! 100 percent recommend.
Posted 2 months ago
Excellent experience, would recommend to others!
Posted 2 months ago
I was not able to get anything on my broken devices anywhere, so I searched online and there was Go Roostr with all the great reviews and on BBB. I gave it a try and wella! Got paid and dealt with a very professional experience! Except that my check kinda arrived late because they had a snow storm so I was kinda skeptical and thought I got scammed again but with all the good reviews I had hope so, Thank you Mr. Jon S. for being patient and explaining to me with the immediate responses!
Posted 2 months ago
Very Profesional and honest experience
Posted 2 months ago
Very professional, fair and quick! I will definitely keep them in mind whenever I sell my electronics in the future!
Posted 2 months ago
Easy to use, great customer service! Would use again!
Posted 2 months ago
This company offered me the best quote, processed my mac quickly, and paid what they quoted me for. Great service, no complaints.
Go Roostr 5 star review on 5th February 2021
Posted 2 months ago
This company is AMAZING. My laptop had water spilled on it and wouldn’t turn on, but was otherwise in absolutely perfect condition. Not a scratch. Working charger, original box, the whole nine yards. Every other place offered me literally $0. They offered me $179. I was skeptical, but with every other place being $0, I didn’t have anything to lose. It was the simplest thing I’ve ever done. They gave me a label, I took it to FedEx, and that was it. They received it today, processed it today, and paid me today. The entire amount. I thought surely they’d try to say it was worth less than they quoted and they didn’t. I am entirely pleased with this whole experience. Best thing I’ve ever done.
Posted 2 months ago
This was a very simple process. I got my money venmoed to me the same day they received my old computer.
Posted 2 months ago
Couldn’t have been more straightforward. I entered my computer info into the site, they gave a quote to buy it from me that was slightly higher than other services I checked, they sent me a FedEx shipping label, I dropped it off at a FedEx collection point and within a week, they had Venmo’d me the full amount they quoted.

From discovery of their site to me paid was 6 days total. Awesome service.
Posted 2 months ago
Good service. Processed and sent the payment on the second day after receiving the MacBook. Recommended!
Posted 2 months ago
Go Roostr is an exceptional service! Unlike other companies, when they promise you a certain sum of money, you will GET that exact amount of money. I would highly recommend this service and will definitely use them again in the future.
Posted 2 months ago
Go Roostr is rated 4.99 based on 694 reviews