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Good Energy Reviews

3.0 Rating 187 Reviews
50 %
of reviewers recommend Good Energy
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0800 254 0000

Email:

adam.johnstone@goodenergy.co.uk

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Good Energy 1 star review on 6th March 2026
Thomas Moore
Good Energy 1 star review on 18th February 2026
Sebastian
Good Energy 1 star review on 7th September 2025
Magnolia
Good Energy 1 star review on 4th January 2025
Anonymous
Good Energy 1 star review on 9th December 2024
Liam Noah
Anonymous
Anonymous  // 01/01/2019
We've been with Good Energy for well over a year now and find their customer service excellent. They respond quickly and effectively to my emails and are so easy to get through to on the phone whenever I need to speak to someone. Would heartily recommend.
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Posted 11 years ago
We're glad to see that you are a happy customer Sam!
Posted 11 years ago
We joined Good Energy as soon as we heard about them, in the early noughties as they made no distinction in tariff rates between pay as you go and debit customers, it being then a cornerstone of their fairness policy. We heard about them through Evangelical Alliance communication, and switched immediately we saw they sought justice for poorer people who can't risk running up a bill. All other suppliers at that time penalised meter payers by charging at a higher rate per KW. Never regretted it! We're also home generators with 16 PV panels in 2011 on our retirement, and GE have been consistently helpful and constructive in every way since then. I believe three friends have switched on our recommendation. Another one may be pending....
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Posted 11 years ago
Thank you for your ongoing support! It's great to see that you are spreading the word!
Posted 11 years ago
Not only green, but really good value. Could you ask for more!
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Posted 11 years ago
Thanks Kate!
Posted 11 years ago
I was so pleased to find an energy provider that I really believed has strong environmental principles. So many of them claim so much, but it is clear from Good Energy that they really want to use the best renewable sources. On top of that, the customer service is really good too!
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Posted 11 years ago
Thank you for the lovely feedback, Ryan! It's great to have you on board!
Posted 11 years ago
I made the decision to change to Good Energy after spending lots of money with a competitor provider. Since I have switched I am really happy with the customer service and also value for money. Would definitely recommend!
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Posted 11 years ago
I was recommended Good Energy by a friend and have been meaning to switch for ages. I finally did it last month and am very happy about how smooth the transition was. Very good customer service on Good Energy's part and I'm happy to be doing my bit for the environment.
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Posted 11 years ago
I'm very happy with my decision to switch to Good Energy - the level of customer service has been excellent, the switching process was very quick & simple, and I've saved money on my bills! Highly recommended.
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Posted 11 years ago
Good Energy is rated 3.0 based on 187 reviews