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Goodbye Good Boy Reviews

5.0 Rating 670 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 670 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 15th September 2025
Emma
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 6th May 2025
Trudi
Goodbye Good Boy 5 star review on 17th April 2025
Karen
Goodbye Good Boy 5 star review on 17th April 2025
Brent
Goodbye Good Boy 5 star review on 3rd April 2025
Melissa
145
Anonymous
Anonymous  // 01/01/2019
Goodbye Good boy helped us in our time of need. Fantastic and compassionate service during one of the hardest times we have had to deal with. Many thanks to the team for being understanding and accommodating.
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Posted 3 years ago
Very professional service and helped us through the gut-wrenching process of saying goodbye to our little boy. 100% recommended.
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Posted 3 years ago
We would like to give our heartfelt thanks to Dr Lauren. She was as compassionate as we possibly could have hoped for and gently guided us every step. She made an impossible situation a little more bearable.
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Posted 3 years ago
Gratitude to Dawn and Dr Sarah for their care and compassion with our beautiful furbabies passing Cindy is sadly missed, thank you to Dawn for arranging Pets Eternal cremations who where also compassionate and caring making our sad day a bit lighter 💔🙏 Helen
Goodbye Good Boy 5 star review on 27th September 2022
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Posted 3 years ago
We found the staff at Goodbye Good Boy excellent after losing one of much loved pets , Maggie . They were very caring and compassionate. A special thanks to Cassandra who was lovely in our hour of need . We will definitely be using Goodbye Good Boy again and again when our other babies cross over Rainbow bridge
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Posted 3 years ago
A huge heartfelt thank you to the team at goodbye good boy. We reached out when our dear Sam started to deteriorate as we wanted him as comfortable as possible. Dr Tom was so kind and compassionate and walked my two children through the process. He was so calm and caring, we couldn’t have asked for a better send off for our dear boy. Thank you to all of the team, we are forever grateful they made such a heartbreaking time that much better.
Goodbye Good Boy 5 star review on 11th September 2022
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Posted 3 years ago
Brilliant service through a tough family time. Great customer care, great service on the day and amazing they followed up to check on how the family was doing post the service. I would recommend them to anybody who is in the same sensitive and emotional experience.
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Posted 3 years ago
Goodbye Good Boy made a sad time bearable. Being able to stay at home in a familiar environment for my elderly dog rather than go to the vet was incredibly important. The phone staff who handled my endless questions were patient, calm and supportive. The vet who visited was incredibly caring. I cannot recommend this service highly enough.
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Posted 3 years ago
Goodbye good boy we’re incredible with my boy the vet was so compassionate had so much empathy and you could tell he had a love for all animals he helped carry my big 75kg boy out he gave him a pat and said he was sorry he took his time and not once did he make me feel like how I responded to loosing my boy was wrong I will forever be thankful for the experience they gave me
Goodbye Good Boy 5 star review on 8th September 2022
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Posted 3 years ago
All staff throughout the entire process have been outstanding. They have made a very difficult situation as easy as it could be and we felt cared for by genuine dog lovers who understand the significance of pets in our lives. Everyone was extremely compassionate and sensitive. Thankyou very much
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Posted 3 years ago
Absolutely 100% recommend this service. The team was so very supportive and helpful. The attending vet was an angel. Just so loving and kind. At home service helps keep everything calm, gentle and by far reduced stress on you and your beloved pet. Thanks Team
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Posted 3 years ago
I am so grateful that i spoke with Goodbye Good Boy some 9 months ago when I dear cocker spaniel Roan was diagnosed with cancer. they kept my info on file and when we had to make the difficult decision to say good bye after his condition escalated on a Friday evening - they were able to simply pull up my info and we arranged a home vet to come out on a Sunday evening. After Roan had the most wonderful happy day and was simply tired out and restful it made saying goodbye much easier than if he had been outside of our home. We were all able to be there with him and we were not rushed and it was so respectful of him and us . I am forever grateful to your company for your amazing work and consideration levels. Thank you from all of our family and Roan
Goodbye Good Boy 5 star review on 29th August 2022 Goodbye Good Boy 5 star review on 29th August 2022
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Posted 3 years ago
These guys were amazing , incredibly thoughtful , prompt , very reasonable , ,,, THEY CARE , pre and post consultation & care incredible ... I would highly recommend them .... Thankyou .... 🌻🐈
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Posted 3 years ago
Great service during a hard time. It's not an easy decision to make but you guys eased the burden greatly. Thank you.
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Posted 3 years ago
Given how hard it is to say good bye to a beloved family pet, we could not have asked for a better service than the one provided by Goodbye Good Boy. It was a seamless experience, as they arranged everything and it went as well as one could expect given the circumstances. I am glad we had the opportunity to choose to say good bye in our own home with a vet that was extremely compassionate and explained everything, through to someone taking him away and then returning his ashes to our home. We could not have asked for a better good bye for our beautiful fur baby.
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Posted 3 years ago
Goodbye Good Boy were wonderful and supportive at the most challenging of times. From my first contact to the follow up after our Little Man Doppler was finally brought home, they were true angels. Thanks to all the staff who made us feel safe knowing our much loved family member was being cared for and respected as we would of wanted. We cannot recommend them highly enough.
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Posted 3 years ago
Everyone at GGB were incredibly compassionate and thoughtful during the difficult time of saying goodbye to my little boy. I couldn’t have asked for a better vet or service in general.
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Posted 3 years ago
Very kind, supporting and understanding and helped include my 7 year old in an appropriate manner.
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Posted 3 years ago
I cannot speak more highly of the care that our cat received . Dr Tom has a beautiful calming professional manner .
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Posted 3 years ago
There is no greater service than Goodbye Good Boy. It's impressive to the extent that I wish others could experience the peace that they have brought to myself and my family. I wrote a lot, so I hope it all posts, and I'm very sorry if this is too long. I have nothing but praise for this lovely business. When my beloved cat had to be put to rest, abruptly, they were able to organise an appointment within the very last hour of opening. I even noticed that Goodbye Good Boy stayed with me through text and on the phone to organise it even when I (believe) things were going overtime. When I had to change my plan, they were accommodating and kind, fixing the bill with no hassle or rush. I was even told local places to get my animal put to rest if I needed to do it this very very moment, and it really showed me that they're in it for the animals. Dawn, who answered my phonecalls, was very kind and sweet. I had to call back multiple times because I was admittedly freaking out on what to do, and she stayed with me, and handled everything quickly and efficiently. Genuinely one of the sweetest people I've ever spoken to, and very good at her job with quickly handling paperwork and payment. The sympathies expressed for my animal were so genuine, I was really touched. When I spoke with Dawn, I was certain that these were the people that I wanted to associate with and handle the passing of my best friend. The vets employed guarantee your animal has their moment. There is no rushing, and all is very careful and peacefully done. We were told what to expect, what may happen, and our vet (Dr. Tom Currie) has one of the kindest hearts I have ever seen in a vet (I have had many animals). When he arrived to my home, it didn't feel like a sense of foreboding doom -- he was polite, made good conversation about anything (some members of my family desired to talk about things such as careers, medicines he was using, how his day was going) and kept it going. He maintained conversation at the pace of his clients, and was very patient in how we wanted things to go. The care in which Goodbye Good Boy takes with their animals is impeccable. Whilst there was impeccable professionalism in this whole procedure, it was not sterile or stagnant. I could tell they really loved animals, and looked after the pet owners, too. For specifics: the I.V. and procedure of putting my cat to rest was seamless. He got the needle in within seconds, letting my cat be put to rest (sleep) before euthanising him, too. We were also given the option of oral or I.V., with explanations on how either goes. When all was said and done, we were allowed to grieve in any way we desired -- some were crying, some were smiling, all that. He was understanding of it, and reassured us that we could grieve in any which way we liked. It genuinely seemed like he wasn't just saying this because he had to, but had a big heart. I am 100% certain that this sentiment is shared with all vets there. This service is worth every single dollar and more. They accommodate you, your pet, and it's the most comfortable I've ever been. I lost my best friend since I was seven years old (I am 21 now), and I can say with certainty that the way Goodbye Good Boy handled it has aided my grieving process tremendously. All was done with respect, kindness and love. I will forever use this service for all of my animals, and I not only suggest others do, but implore them to do so. It is psychologically benefitting ones grieving, and the most harmonious way for your beloved pet to go. Rest in peace, Habib, but I couldn't of expected such a wonderful and kind eternal sleep for you. Please give Dawn and Dr. Currie my regards. I will never forget this service.
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Posted 3 years ago
Goodbye Good Boy is rated 5.0 based on 670 reviews