Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,323 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Well priced. Beautifully presented. Trendy. And, incredibly efficient service & prompt delivery.”

Helpful Report

Posted 8 years ago

“Thought the package had been lost. It was coming to Paris and the post likes losing stuff. It was not lost. the people at GH were super cool about tracking it down and... I freakin' love what I bought! Merci Beaucoup”

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Posted 8 years ago

“Prompt delivery, well packaged, great range.”

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Posted 8 years ago

“Website is super easy to navigate. Postage is fast, packaging is lovely. The simplicity of the shopping process is refreshing.”

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Posted 8 years ago

“Thank you service was great and delivery quick my hooks look amazing in the nursery for the plus one soon to arrive, due date on the 01/01/2017”

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Posted 8 years ago

“Good selection of goods”

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Posted 8 years ago

“Thank you! Merry Christmas and Happy New Year!”

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Posted 8 years ago

“Excellent customer service and arrived ahead of schedule which was great as it was a gift”

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Posted 8 years ago

“Great website design. Simple purchasing process. Super collab products... Nice one!”

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Posted 8 years ago

“Delivery was perfect”

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Posted 8 years ago

“I found the website was very well organized and browsed the collections for over an hour, enjoying the varied products. Purchasing items was easy and we'll thought out. I didn't select the gift wrapped option, but was pleasantly surprised when the items arrived neatly and safely packaged in branded and illustrated plastic wrapping within the box. The items purchased were intended as gifts for others so the evident care with which the parcel was packaged is appreciated. The Goodhood sticker was a lovely addition to the package and a kind gift. My parcel even arrived earlier than promised. Fantastic service throughout. Excited for my next purchase, have already recommended Goodhood to friends.”

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Posted 8 years ago

“First, you have a great selection of brands and items. You're really easy to communicate with (via mail as I'm in France), fast answers and shipping and also a great attention to the way purchases are packaged. Lately, I bought a rug that sold out and you immediately sent me a mail after payment with a cool choice of other rugs. Nothing else to say, really nice job!”

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Posted 8 years ago

“hassle free, kind and caring as always. Looking at the stock they carry alone tells you what the GH vibe is all about. don't plan on going elsewhere anytime soon.”

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Posted 8 years ago

“Order was well packaged, came very quickly and was exactly what I wanted. Highly recommend Goodhood store!”

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Posted 8 years ago

“Perfect service in every way”

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Posted 8 years ago

“I love shopping at Goodhood, their selection is well edited and full of inspiring and beautiful things! I was very happy with my recent purchase, delivery was quick as per previous purchases and the item was nicely and well packaged.”

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Posted 8 years ago

“great service and communication”

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Posted 8 years ago

“Very good service. I had a slightly annoying request where I wanted separate orders combined in the same shipping package and this was easy, painless and efficient thanks to the helpful staff”

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Posted 8 years ago

“Love the product selection”

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Posted 8 years ago

Goodhood is rated 4.5 based on 2,323 reviews