Gooseberry Shop Reviews

Name: Gooseberry Shop
Rating: 4.49

4.5 Rating 3,291 Reviews

88 %

of reviewers recommend Gooseberry Shop

4.5

Based on 3,291 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

01159988553

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Gooseberry Shop 1 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The correct product was despatched in the time frame given to me. Thank you.”

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Posted 7 years ago

“The goods took longer than expected to arrive.”

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Posted 7 years ago

“Unfortunately the product I was sent was different from the one in the photograph, but I was refunded and satisfied. I would buy from Gooseberry again.”

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Posted 7 years ago

“Good Service, but a little bit too slow. It take always a week to get the delivery.”

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Posted 7 years ago

“The price of this product was comparable with some other sights but slightly cheaper. The oil itself is much loved by my family and hence a competitive price is essential. The delivery was made as advised but the boxes were crushed on one end due to the packaging being rather inadequate allowing the items to move inside the packaging, I suggest. I would look again at this site, but would hope the packaging improves and the prices remain competitive.”

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Posted 7 years ago

“well ordered on 9th jan still hasn't arrived and today is 30th not the fault of gooseberry apparently hopefully it is on its way”

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Posted 7 years ago

“My item was delayed with delivery but maybe because of New Year period. It was dealt with promptly when I contacted the company.”

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Posted 7 years ago

“Products as expected, but slow delivery and did not respond to my query when I asked where my goods were.”

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Posted 7 years ago

“Ordered on line with 48 hr delivery and had to chase order after a week.”

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Posted 7 years ago

“Didn't hear much from them once order placed. Also, box was a bit squashed.”

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Posted 7 years ago

“I had a very unsettling time waiting over the expected delivery date for over £200 worth of product. The customer service response however was excellent and the outcome was more than satisfactory as they upgraded my products as compensation for the unexplained delay.”

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Posted 7 years ago

“Placed order 2 weeks before Christmas, having heard nothing after 7 days contacted customer services to be told they would resend item. Item arrived 23rd December to a great sigh of relief as the item was a Christmas present.for.daughter”

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Posted 7 years ago

“Delivery came on time but the container the product came In was cracked.”

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Posted 7 years ago

“Item did not arrive within 16 days. I contacted company and then received it after another 6 days. It appears that it wasnt sent out when I first ordered it.”

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Posted 7 years ago

“Took a while to be delivered”

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Posted 7 years ago

“The product itself was correct and well priced. Parcel arrived late and damaged box. Not amazing.”

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Posted 7 years ago

“Delivery could have been quicker. Took the full 7 days to arrive.”

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Posted 7 years ago

“The bag containing the product had burst open and the contents were scattered along the hall floor. This could have been when the postman pushed the bag through the letterbox. Suggest gooseberry uses a stronger packaging for future.”

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Posted 7 years ago

“Good outcome but unusual process. A few weeks delay in shipping with no communication. What I received is not one 300 ml bottle of shampoo but four bottles of 75 mil. I got what I ordered in the end which is great. A bit more communication in between would've been good.”

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Posted 7 years ago

“The product leaked out of top slightly. Not packaged well enough or had been bashed around.”

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Posted 7 years ago

Gooseberry Shop is rated 4.5 based on 3,291 reviews