Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

(Belrose) - Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our service. We truly appreciate your support and look forward to helping you celebrate many more special moments! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“I love buying from Gourmet Baskets, and have been purchasing for mny years. Their website is easy, they always process the order quickly and cmmunicate throughout the process. The baskets look beautiful and as good as the photos. A great business. Thank you.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Laura, Thank you so much for your kind words and continued support over the years! We’re thrilled to hear that you enjoy the ease of ordering, our communication, and the presentation of our baskets. Your feedback truly means a lot to us, and we look forward to helping you celebrate many more special moments in the future. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Great Service! My friends loved the fruits hamper sent to them after they came back from hospital ! Fruits were very fresh !”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Eunice, Thank you so much for your wonderful review! We’re delighted to hear that your friends loved the fruit hamper and that it brought some joy after their hospital stay. Freshness is our priority, and it’s great to know we hit the mark! We truly appreciate your support and look forward to serving you again in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Received on time as requested and very favourably received,”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Gordon, Thank you for your wonderful review! We’re so glad to hear that your order arrived on time and was well received. Your satisfaction means the world to us, and we look forward to continuing to provide delightful experiences in the future. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“The perfect gift , tailor made for what I needed this for ! Brought sunshine on a cloudy day”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Trish, Thank you so much for your wonderful review! We’re overjoyed to hear that our gift brought a little sunshine to your day. It’s our goal to create the perfect gift experiences, and it sounds like we achieved that for you! We truly appreciate your kind words and look forward to helping you brighten more days in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“I recently ordered the Family Feast Picnic Basket from Gourmet Basket as a raffle prize for an industry expo day, and it exceeded all expectations. The hamper was beautifully presented and filled with a generous selection of high-quality gourmet products—perfect for sharing and sure to impress. What really stood out was the exceptional customer service. I placed the order at the last minute, and Kara from the team went above and beyond to make it happen. She personally pulled the order and arranged for same-day dispatch. The hamper arrived the very next day, right on time for our event. I was truly grateful for the care and efficiency shown, and the positive experience led me to place another order for an upcoming expo. Highly recommend Gourmet Basket for anyone looking for premium gifts backed by outstanding service.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Ashley, Thank you so much for taking the time to share your experience! We’re thrilled to hear that the Family Feast Picnic Basket was such a hit at your expo and that the presentation and selection of gourmet products exceeded your expectations. It’s also wonderful to hear that Kara and our team were able to assist with your last-minute order and ensure it arrived on time. Your kind words mean a lot to us. We’re delighted to have earned your trust for your upcoming expo, and we truly appreciate your recommendation. We look forward to helping you create more memorable gifting experiences! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“i was the sender not receiever however the receiver loved the hampler”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Kirsten, Thank you so much for your wonderful review! We’re thrilled to hear that the recipient loved the hamper you sent. Knowing that our products bring joy to both senders and receivers is what we strive for. We truly appreciate your support and look forward to helping you celebrate more special occasions in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Super easy to order. Arrived on time and receipient loved it! Thank you”

Helpful Report

(Belrose) - Posted 1 month ago

Hi there, Thank you for your wonderful review! We’re so glad to hear that the ordering process was easy and that the recipient loved their gift. Your feedback means a lot to the team, and we’re here to help you celebrate more special moments in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“My son was delighted with his gift basket, thoroughly enjoyed the choice of wine and had a little personal space time with his wife over wine and nibbles. A great Success”

Helpful Report