Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,156 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

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Metrics

2.0

Based on 1,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived in good time. Quality was good and it arrived quickly.”

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Posted 7 years ago

“Good deals and variety of options”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

“Easy, efficient site”

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Posted 7 years ago

“Order process was simple, I like the look of the product, although it isn't due to be delivered yet so I can't give feedback on the product as received.”

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Posted 7 years ago

“Good, quick and reliable service”

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Posted 7 years ago

“Good value for your money and plenty of items to choose from.”

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Posted 8 years ago

“The delivery of the goods (purchased through Groupon voucher) was timely and in the expected conditions. I was very happy with being able to try something quite expensive (meal boxes delivered to your house) for an affordable price thanks to a Groupon voucher.”

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Posted 8 years ago

“Have made 2 purchase from group on. Good prices, quick delivery. Only issue is there is a lot on offer and when you look at item and return to the main list you lose where you are and have start from the beginning. V frustrating!!”

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Posted 8 years ago

“Fast service”

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Posted 8 years ago

“I buy a lot from groupon mainly things for myself, sometimes the stuff i purchase may take awhile to get to me but its worth it for the price to be honest and so far everything's been good I have no complaints, thanks for the cheap deals.”

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Posted 8 years ago

“Ilovekickboxing -Park Slope is AMAZING! LOVE LOVE LOVE the energy!I have done kickboxing in the past and have always loved it . Park Slope ILKB is so much fun and friendly! Joined by myself and have done 3 classes and already feel like part of the KB family! Thank you!”

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Posted 8 years ago

“I have used Groupon a couple of times recently, and every tim the service and the price were spot on.”

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Posted 12 years ago

Groupon is rated 2.0 based on 1,156 reviews