Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,156 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

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Metrics

2.0

Based on 1,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I engaged in disputes with their agents regarding my withdrawal, which lasted for months due to persistent delays in resolving the issue. Out of the blue, my account got locked without a proper explanation. Thankfully, upon filing a formal complaint with M A D A C O V I . C O, they managed to recover my funds just when things appeared hopeless.”

Helpful Report

Posted 10 months ago

“With all that's going on in America, visiting the Tarpon Springs Castle Winery August 12 was calming, unique and fun. My sister and I went to celebrate a milestone birthday for her. There was a young couple honoring an anniversary, who like my sister and me and everyone in the room left politics, frustrations, and the pandemic home for a good time, to relax and have fun with Giuseppe and Diana, the owners. It was an absolutely one of a kind experience. When Giuseppe welcomed my sister and me to the winery, the house where he and his wife live, I told him we were there to celebrate my sister's birthday. He promised to sing an old rendition of happy birthday, which he did and got everyone involved. He also told us, his guests, that his wife, Diana, recently had back surgery and wasn’t quite sure if she would be joining us. She did join us and her presence was wonderful. She and Giuseppe exchanged loving quips throughout the tasting and both poured us (their guests) a variety of wines. They explained how wine is made in Europe, mostly pure, and how it’s made in the states, with chemicals. They have artwork all around the tasting room and provided a history of many pieces. When the tasting was over, guests were buying cases of their wine, however, my sister and I were leaving early the next morning and there was no time to think about how to get the wine to us at home. Nonetheless, Giuseppe gave us a bottle of wine (our choice) and two wine glasses with the Castle Winery logo. My biggest fear is that one day I will break the wine glass, a memory of a lovely and outstanding experience. Castle Winery is simple, and in my view, extraordinary. May not be for everyone, but take a chance, visit, meet Giuseppe and Diana and taste for yourself.”

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Posted 3 years ago

“Bought from these guys a few times now no fault with anything I've bought may it long continue with great customer service”

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Posted 6 years ago

“Always speedy delivery and great discounts. Just bought a mattress and it's really comfy.”

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Posted 6 years ago

“Quality and price so fair !.”

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Posted 6 years ago

“Quick service great price”

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Posted 6 years ago

“Groupon is one of those websites that you can't help but buy from! Most of their goods are very good quality and value, but if you shop around you can often find the same deal. Their Duvet section is amazing value though. It's a bit annoying that you have to pay £1.99 for one product at a time. Sometimes I've wanted 3 or 4 of same product but having to pay £1,99 x 5 is off-putting. A good all round website though, very easy to navigate.”

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Posted 6 years ago

“You wont get it until you try it. I was amazed when i did. As an African, i was skeptical but my doubts were defied by its service.”

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Posted 6 years ago

“Excellent prices with great products to choose from!”

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Posted 6 years ago

“Product was exactly as described and arrived in 2 days”

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Posted 6 years ago

“By ring helpfully with delivery”

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Posted 7 years ago

“Very good deals”

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Posted 7 years ago

“The products I ordered had quite a discount. A little slow to arrive”

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Posted 7 years ago

“Got set of two handbags for a good price and hopefully good quality too”

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Posted 7 years ago

“It's ok nice very”

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Posted 7 years ago

“Got what I needed for a discount price”

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Posted 7 years ago

“Great bargains, great business model. A few too many e-mails to my inbox though.”

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Posted 7 years ago

“Good value”

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Posted 7 years ago

“I ordered a pair of discounted branded cartridges, they arrived quickly, job done! :)”

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Posted 7 years ago

“got what i was looking for”

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Posted 7 years ago

Groupon is rated 2.0 based on 1,156 reviews