GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,822 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good friendly staff”

Helpful Report

Posted 3 years ago

“Part for car wasn’t what I expected returned to shop & was quickly refunded 👍🏼”

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Posted 3 years ago

“Had problems with UPS for delivery but help by Darren via e mail but battery delayed 3 times”

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Posted 3 years ago

“good service great parts”

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Posted 3 years ago

“Happy with my parts and with the service”

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Posted 3 years ago

“good customer service”

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Posted 3 years ago

“Placed the order over the Xmas holiday period. Received message telling me order was ready for collection even though the store was closed. I was then notified that my order would only be held for twenty four hours, even though the store was still closed for the Xmas holidays. Difficulty in finding store as the directions on your site didn’t take me to the store and the post code isn’t listed on maps!! Product I bought was excellent value for money.”

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Posted 3 years ago

“Unless you shop online every thing is unrealistically priced but with the discount its the same price as everywhere else”

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Posted 3 years ago

“Heathrow branch John always very helpful good customer relations.”

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Posted 3 years ago

“It should be clear that ordering parts online does not come from local store”

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Posted 3 years ago

“I had ordered an 02 sensor from GSF, i checked the part and i specifically ordered a premium part, after it arrived it turns out it was just a standard delphi 02 sensor, same product code but i was under the impression i would receive a denso part. Anyway after opening it, the part had no anti sieze compound on threads, so had to source some, it did install easily enough, and the car didn't sound any worse. Then after driving for about 15 mins the engine management light came on, i plugged in my obd2 scanner and it showed up a fault with the voltage sensor wire (it had no voltage). So because of this issue, car was using masses of fuel. I got home and replaced the sensor with the older sensor that i had removed. Same issue i had before removing it but at least it showed some voltage. Will now have to fork out god know what to rectify issue, seeing as part has been used i doubt gsf will accept a return for a refund. Not the best shopping experience but you live and learn.”

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Posted 3 years ago

“Ordered the parts which were ready next day. When I got to the store, one part was not in stock. Refunded ok but cost a star on the rating”

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Posted 3 years ago

“Got the parts that I ordered. Not much more I can add. I mean I wasn't greeted with a smile or anything, just a 'what's the order reference' and my order given. To be expected really from Car Parts people. So doesn't bother me too much.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Always given the correct parts, no need to return anything”

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Posted 3 years ago

“Spot on...”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“Very Good Parts and Collection Service,Friendly Staff. Although a Very Buisy Environment.”

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Posted 3 years ago

“I do not like your sale strategy when you sell parts at - should be normal price - with a discount code. In my case, it was 60% off but since then I noticed at least 2 more sales using different codes for the same 60% off. It is demoralising and in my opinion it shouldn't be happening. All within 2 weeks period. Other than that everything was fine.”

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Posted 3 years ago

“Easy to order ,well priced delivered on time will definitely use again”

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Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,822 reviews