GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 60,475 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 60,475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th February 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a reminder on bank holiday Monday to say that my local GSF was open and I could continue my order. I put my order through and I was told the parts would be waiting for me. I arrived and the store was closed. There were three other parties that had similar stories. The following day when I picked up my parts I mentioned it to the young lady who was serving me, she couldn't care less. She said it's Sunday opening hours on a bank holiday Monday. I asked why they send out reminders telling everyone that they're open and they don't say that it's Sunday opening hours. I asked her if she would be telling her manager and she basically wasn't interested.”

Helpful Report

Posted 10 months ago

“Very helpful staff. Would definitely recommend you.”

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Posted 10 months ago

“My order arrived however the part in the box was not what I ordered. I have been trying to arrange a return via post and getting no where. I’m not currently in a position to drop by a local GSF location (at my expense) to return. Poor customer service and no interest to resolve. Would not recommend GSF to anymore and will not be using again.”

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Posted 10 months ago

“Excellent, professional and kept me up to date with order.”

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Posted 10 months ago

“First class service. Over the phone (from Gary, I think), using the website and then to collect in store.”

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Posted 10 months ago

“Best price, quick service”

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Posted 10 months ago

“Excellent service thanks”

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Posted 10 months ago

“Great parts and no issues fitting”

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Posted 10 months ago

“Fantastic price much much cheaper then competitors, quick to order online and collection within given time frame. Super happy customer.”

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Posted 10 months ago

“The cam belt kit purchased via click and collect off the GSF website (using my registration number to filter choice) was for an earlier model. Unfortunately because there were common parts this was not discovered until it was too late on a Saturday to obtain a replacement from GSF and meant I had to purchase a second kit from another retailer on Sunday at at a much higher price. The collection branch were very good and gave me a full refund on the incorrect kit, but this should have never been offered for my vehicle on the GSF web site - especially since no fitment information was provided.”

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Posted 10 months ago

“Ordered two gaskets, went to collect only to be told one had been sent back, car in bits customer wanting car back. Now its me that's looking stupid. Not happy.”

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Posted 10 months ago

“The service at GSF was quick and very helpful. The staff were friendly and it was a pleasure to do shopping with them.”

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Posted 10 months ago

“Excellent quality and good prices”

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Posted 10 months ago

“Good service and knowledge of a mis ordered part”

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Posted 10 months ago

“Always helpful, offering first class service.”

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Posted 10 months ago

“Great service and fast delivery. Thank you.”

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Posted 10 months ago

“Good price. Prompt delivery.”

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Posted 10 months ago

“The part arrived poorly packaged and broken. I have sent several emails asking to return for a refund and all have been ignored.”

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Posted 10 months ago

“Great price speedy delivery and a good quality of items in stock. Would recommend to others.”

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Posted 10 months ago

“The website was easy to use. The collection was awful. The chap on the counter was very polite and hard working, but the queuing was terrible, he really should had from his colleagues who where sat in the office chatting, the 3 stars are for the chap on the couner”

Helpful Report

Posted 10 months ago

GSFCarParts.com is rated 4.5 based on 60,475 reviews