GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 62,578 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 62,578 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 22nd August 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent the wrong parts 😡”

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Posted 1 year ago

“Easy online order picked up with no problem”

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Posted 1 year ago

“Stuff is very accurate,they have Good vibes”

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Posted 1 year ago

“Good customer services, cheaper and good services”

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Posted 1 year ago

“Ordered online, picked up from store in Penryn with polite service couldn't ask for more.”

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Posted 1 year ago

“Good item and service thank you very much”

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Posted 1 year ago

“Had to order twice as your incompetent couriers couldn’t deliver to proper address cantvseem to tell the difference between a football club and a a haulage company absolute joke”

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Posted 1 year ago

“Good supplier of parts could put more people on shop floor dealing with customers”

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Posted 1 year ago

“Good price, as described, delivered on time”

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Posted 1 year ago

“Excellent service on fast delivery”

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Posted 1 year ago

“Order processed quickly. Thank you for your service.”

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Posted 1 year ago

“When placing the order, I provided all exact details of my vehicle, including model, year, and part number, to ensure the correct item would be delivered. Upon collecting the part at your Harlow store, I brought my old ignition coil and explicitly asked whether the part I was collecting was the exact same as my original one. The staff member confirmed without hesitation that it was 100% the correct part. I fully trusted this confirmation, as well as the verification from your online system. The box the part came in was a plain, open cardboard box with no labels, seals, or markings. When I showed my original part, the staff member compared it and again assured me it was the correct part. Because of this confirmation, I did not see any reason to keep the box. I had no space in my small bag to carry it, and trusted completely that I was receiving the correct part. I discarded the box and left the store. My mechanic confirmed that the bolt positions are wrong and it will not fit my car. I am deeply upset and feel cheated. This situation is entirely the fault of GSF. The staff member should never have told me with 100% certainty that this part was correct. I trusted your system and your employee, and now I am left with a useless part, wasted time, and additional inconvenience. It is completely unacceptable that I am expected to return the part in its original box when the error was yours, and the box was discarded in good faith.”

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Posted 1 year ago

“Good service from Eastleigh outlet”

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Posted 1 year ago

“Trafford park branch has the laziest staff . Never ever get served in under 15 mins even for click and collect as only 1 fella serving and the others behind the glass laughing about last night's football. They obviously have no customer service training and think the customer is there for their benefit.”

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Posted 1 year ago

“made an online order in the evening and was ready for collection next day”

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Posted 1 year ago

“Discounted price. Picked up within 30mins.”

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Posted 1 year ago

“Easy to order online for click and collect then received a call to say the order was ready for collection. My purchase was even put in my boot for me”

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Posted 1 year ago

“Easy to order and very pleasant staff to collect from”

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Posted 1 year ago

“Easy to order the parts and they were ready to pick up quickly after ordering. The staff were friendly and chatty and I was served quickly”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

GSFCarParts.com is rated 4.5 based on 62,578 reviews