Login
Start Free Trial Are you a business? Click Here

GSFCarParts.com Reviews

4.5 Rating 61,855 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
14,149
 Metrics Info
4.5
Based on 61,855 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Hempell
Verified Buyer
“Ordered online, headed up the next day. Parts as described, and okay price.”
Helpful Report
Posted 5 months ago
J Hart
Verified Buyer
“5 items 5 separate delivery days not helpful when working on a car”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“A1 well pleased”
Helpful Report
Posted 5 months ago
T Bloom
Verified Buyer
“Very helpful & friendly, parts were ready to collect within 10 mins”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“After 7 working days I still don’t have my part and I one can tell me when it will be delivered. The customer service staff have been very dismissive and less than helpful”
Helpful Report
Posted 5 months ago
A Wright
Verified Buyer
“Still missing part of my order and no response as yet.”
Helpful Report
Posted 5 months ago
D Green
Verified Buyer
“Well, despite Ramendar Kanwar welcome apologies for which I accept, it doesn't excuse the awful service I received after an online order for a track rod end . Placing the order was simple and with a specified delivery date I was hopeful of the order being delivered in time for the MOT thus removing the threat of a failure and inconvenience. The date came and went ,the part not delivered, and no indication of why. After, firstly an email with no response I headed to 'Chat'. Reminder politely explained that it was a special order.That wasn't made clear when oder placed only suggested that it would be 2-4 working days, so two delivery dates. The real complaint here is that when on the fourth day I rang you because no tracking was sent to me , it appeared that it hadn't even been ordered by GSF to Febi, I was staggered by this and saw red as the MOT was due the following day thereby not giving me a chance the fit the part. Luckily it passed with the track rod being an advisory. The phone call with your representative resulted in a next day delivery . Unfortunately the motor industry is rife with Lip-service , not in a good way, very poor , profits before customer satisfaction. You are not alone shame you can't pop your head above the parapet and lead the way.If I ran my business in your manner I wouldn't last long.Im not in your industry any longer although I did do 40 years in as a main dealer so I do know what I'm talking about.”
Helpful Report
Posted 5 months ago
G Fromhold
Verified Buyer
“Parts ordered but didnt turn up! 11 emails unanswered. eventually found a number to call but was on hold for 47mins! However,when answered my issue was dealt with efficiently and with a good outcome {refund}.”
Helpful Report
Posted 5 months ago
D Roberts
Verified Buyer
“Parts came in two parcels one on Saturday when I needed them and one on Monday which annoyed me as I wasn't kept informed apart from that parts fitted and job done”
Helpful Report
Posted 5 months ago
T Al-Safi
Verified Buyer
“Brilliant service!”
Helpful Report
Posted 5 months ago
A Salian
Verified Buyer
“Great Experience and swift service!”
Helpful Report
Posted 5 months ago
H Burford
Verified Buyer
“Still no hose”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Fast, efficient and parts ready to collect straight away.”
Helpful Report
Posted 5 months ago
R Walker
Verified Buyer
“Great service friendly staff on pick up . Easy process”
Helpful Report
Posted 5 months ago
M Langton
Verified Buyer
“Prompt and efficient service”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Ordered online one evening. Picked up the following morning at my local depot. Price was very competetive.”
Helpful Report
Posted 5 months ago
R Lawson
Verified Buyer
“Quality Item, easy ordering, good service and great fast delivery.”
Helpful Report
Posted 5 months ago
M Whaites
Verified Buyer
“Great service”
Helpful Report
Posted 5 months ago
P Brentnall
Verified Buyer
“Replacement battery for my Fiesta . Now up and running!”
Helpful Report
Posted 5 months ago
M Limbachiya
Verified Buyer
“Received one wrong part”
Helpful Report
Posted 5 months ago
GSFCarParts.com is rated 4.5 based on 61,855 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request