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GSFCarParts.com Reviews

4.5 Rating 61,275 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
13,009
 Metrics Info
4.5
Based on 61,275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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J Deal
Verified Buyer
“Parts on time very good”
Helpful Report
Posted 4 months ago
E Gibbon
Verified Buyer
“Even though the number plate was used I was sent wiper blades with the wrong fitting, GSF wouldn’t refund/replace without me returning the wrong parts ( which I couldn’t get the refund) but I had to pay again for the correct parts at a higher price than what was ordered originally and now I have to wait for head office to refund me, this is not good for customer relations”
Helpful Report
Posted 4 months ago
K Collins
Verified Buyer
“Easy process for click and collect”
Helpful Report
Posted 4 months ago
J Barlow
Verified Buyer
“I bought from these as it was next day delivery. It never turned up so I lost a days wage the day later as I couldn’t use my vehicle. Customer service was a waste of time. Never use again.”
Helpful Report
Posted 4 months ago
D Barker
Verified Buyer
“Bought a car battery click and collect text and email at 9am to say it was ready to pick up, all went well until arriving no smile no hello seems they don’t expect people to collect, big hand painted sign saying do not enter. Eventually they recognised I was there told to go outside to where the sign was to be confronted by two people looking for my battery I explained the ones I could see were not the battery I ordered, I got back you ordered a turbo battery which is gray, simply explained that the picture on the website was a black battery, oh I wouldn’t go by pictures was snapped back. But in my mind I was thinking it states to check that the battery your purchasing matches the one your replacing. Anyhow I was then told that my battery hadn’t come in after all they’d sent the wrong one, no apology having driven half and hour to get there. I was asked if I still wanted it ?! Yes of course! Well you will have to come back after three o’clock!, 3pm came I was there no hello no smile no greeting they walked off came back later and said your battery is outside by the sign. So on arriving at the sign I noticed a “black” dirty battery with my receipt sitting on the ground. Again no apology no hope you use us again nothing just someone laughing as I’m muttering to myself as I’m lifting a heavy battery in to my car with no help or offer of help about what happened to the customers always right and customer service! Won’t be rushing back there unless my battery fails based on its health 66% and overall condition suspect it’s been laying round for some considerable time! Overall my experience is very poor!”
Helpful Report
Posted 4 months ago
R Cook
Verified Buyer
“I do not have a receipt”
Helpful Report
Posted 4 months ago
S Howard
Verified Buyer
“My order came minus a 26inch wiper blade .I have recently messaged gsf but nothing has been done.”
Helpful Report
Posted 4 months ago
F Mann
Verified Buyer
“Very helpful staff and quick service”
Helpful Report
Posted 4 months ago
D Bell
Verified Buyer
“Poor communication and provide incorrect contact details.”
Helpful Report
Posted 4 months ago
O Bater
Verified Buyer
“I bought a battery last week and it failed, returned it oan Mondy they tested it and supplied an alternative at no extra cost.”
Helpful Report
Posted 4 months ago
R Rushbrooke
Verified Buyer
“Brill service”
Helpful Report
Posted 4 months ago
J Peasley
Verified Buyer
“Great, no issues, fast delivery”
Helpful Report
Posted 4 months ago
C Stenhouse
Verified Buyer
“Ordering the parts was easy and collecting was perfect. It allowed me to get my job done very quickly for MOT.”
Helpful Report
Posted 4 months ago
M Oakley
Verified Buyer
“Car part did not fit my car even though all the correct details were put in. I'm out of pocket and a day wasted”
Helpful Report
Posted 4 months ago
P Dainty
Verified Buyer
“Order came on time and good product will definitely use again”
Helpful Report
Posted 4 months ago
A Smith
Verified Buyer
“Simple. I ordered a battery on line because they couldn't really be beaten on price, then by the time I drove over there, about 11 miles it was ready & I paid cash. Job done.”
Helpful Report
Posted 4 months ago
D Mestour
Verified Buyer
“Very good parts for a right prices”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Great customer service, very competitive prices”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Beautiful. Thanks”
Helpful Report
Posted 4 months ago
E Smith
Verified Buyer
“Always great service and excellent knowledge.”
Helpful Report
Posted 4 months ago
GSFCarParts.com is rated 4.5 based on 61,275 reviews
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