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GSFCarParts.com Reviews

4.5 Rating 61,286 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
13,040
 Metrics Info
4.5
Based on 61,286 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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A King
Verified Buyer
“Never had my parts in even though I got the text & email saying ready to collect in store!”
Helpful Report
Posted 5 months ago
J Whiteside
Verified Buyer
“Swift and helpful”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Tried to give me the oldest battery and were oblivious to the fact that they require maintenance/ re-charging whilst in storage. Staff were condescending when caught.”
Helpful Report
Posted 5 months ago
C JEWITT
Verified Buyer
“Hi all, I sure that not all depot are the same but if you ever use the Skipton branch please bare in mine not to go at meal times, I needed a new battery for my van but wasn't sure, what would be the correct replacement so I asked the lady to look on the system, she was very reluctant to do, I also asked to lend a tape measure so I could measure the compartment of the battery to which it was no. So then I asked to take the new battery outside to marry it up and make sure it fitted to which the lady said is this going to take much longer as my breakfast is upstairs, well I was totally gobsmacked of the lack of professionalism ( I do think this lady is in the wrong job ) anyway I then confirmed it was the right battery so the proceeded to payment and I had seen a discount but guess what the lady said it was only online so I said i will pay for it online to which she said she was going for her breakfast and left me in reception. So totally unprofessional by this lady and if your reading this review I suggest you find another job that will suit you because working for GSF at Skipton will only get bad reviews while you work for them.”
Helpful Report
Posted 5 months ago
J Marsden
Verified Buyer
“Very pleased and very happy with your department very fast and polite”
Helpful Report
Posted 5 months ago
A Greenway
Verified Buyer
“Great service and staff very helpful would recommend 👌”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Easy ordering to click and collect. Good price.”
Helpful Report
Posted 5 months ago
B Kent
Verified Buyer
“Very helpful customer service and support team, quick delivery and wide range of parts”
Helpful Report
Posted 5 months ago
D Minty
Verified Buyer
“Always have very good service from weymouth store”
Helpful Report
Posted 5 months ago
P Donkor
Verified Buyer
“Perfect from ordering to collection, highly recommended”
Helpful Report
Posted 5 months ago
K Kearney
Verified Buyer
“I couldn’t order the parts not available in store or delivery and you keep emailing me thank you for your order! What order!!!!”
Helpful Report
Posted 5 months ago
K Clarke
Verified Buyer
“Perfect to keep me on the road”
Helpful Report
Posted 5 months ago
A Cooke
Verified Buyer
“great fast delivery”
Helpful Report
Posted 5 months ago
B Barrance
Verified Buyer
“i ordered click and collect, availability was very prompt, communoication good and staff very helpful.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Website claims mirror glass is compatible with Volvo V40, but was actually for a C30. Also considerably more expensive than elsewhere.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Ordered new set of wipers online and was able to pick them up 30 minutes later. Great service”
Helpful Report
Posted 5 months ago
A Guta
Verified Buyer
“Went to T Wells branch to collect my order and was asked to wait until the items were found in the warehouse, my order was not ready although I had an email to confirm it was ready for collection. Second the guy serving me was very abrupt and the way he came across was of a person that was forced to be there not somebody ready to look after his customers. The branch looks like a war was going on with stock and shelving units pushed in the corner against the wall in front of the counter, behind the counter same image of untidy and stock everywhere. Not a welcoming scene and definitely not from the guy that served me. To be completely honest based on my experience I would not recommend the branch at all, same that the company has a very good pricing strategy and competitive quality products. Tunbridge Wells branch needs a good clean up and some people there could benefit from some customer service training.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Very fast and friendly service. Ordered click and collect just after shop closed and parts (two small bulbs for car running lights) ready for collection first thing next day. The price was right, too.”
Helpful Report
Posted 5 months ago
R Greaves
Verified Buyer
“Knowledgeable staff and good products, improvements could be made on speed of counter service.”
Helpful Report
Posted 5 months ago
P Dowey
Verified Buyer
“Quick and easy to get car parts 10 minutes away from me excellent service 👍🏻”
Helpful Report
Posted 5 months ago
GSFCarParts.com is rated 4.5 based on 61,286 reviews
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