H Samuel Reviews

Name: H Samuel
Address: H.Samuel, Hunters Road, Hockley, Birmingham
Rating: 2.63

2.6 Rating 288 Reviews

41 %

of reviewers recommend H Samuel

2.6

Based on 288 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Avg Email Response Time	-1 hours

About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

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H Samuel 5 star review on 3rd April 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff and range of watches”

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Posted 5 years ago

“Great staff wide choice of watches .EXCELLENT...”

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Posted 5 years ago

“hey I had an online order issue...I tried calling the customer service and they kept me on hold for around 45 mins for continuous two days.but one lady from the hsawuel store in harrow st Anns shopping centre...by the lovely name of Linda ..helped me out.as a matter of fact I was really concerned about my order and so politely Linda spoke to me ...she went out of the way to help me out with regards to my order..clarified everything for me and called me back to let me know I haven't been charged n stuff. god bless her and we all as customers need more people like Linda to help us out. a big thank u for sorting out things for me Linda...your a Star :):)”

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Posted 5 years ago

“We have just celebrated our 25th wedding anniversary [silver]. I bought my wife a silver necklace as a present.”

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Posted 6 years ago

“Great fast service”

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Posted 6 years ago

“Great website, easy to navigate. Great sales and free express delivery. Superb.”

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Posted 6 years ago

“Offered same discount as online a”

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Posted 6 years ago

“H Samuel - Bridgwater, Somerset. Once again, excellent service from the Manager in the Store. When visiting the store last Saturday I was initially disappointed that the watch I wanted was out of stock. The Manager kindly checked online and it was also out of stock. He took my contact number and said he would try to get it in and keep it back for me. These watches were selling out quickly everywhere. A few days later he called to say he had managed to get one in for me and would keep it until I could get into the store the next day. It is very refreshing when people will go the extra mile!”

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Posted 6 years ago

“Went in the Bolton branch of H. Samuel today to buy a gift for our daughter in laws 50th birthday, the lady who served us - Debbie was really pleasant and really informative she was very polite and knew what she was talking about.”

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Posted 6 years ago

“The Best customer service I have ever encountered . Jonathan at customer services and the Foyleside Branch couldn't have been more helpful and supportive. Well done and many thanks hanks”

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Posted 6 years ago

“Beautiful chamilia jewellery, good price and excellent delivery. Other jewellery beautiful too.”

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Posted 6 years ago

H Samuel is rated 2.6 based on 288 reviews