Hampergifts.co.uk Ltd Reviews

Name: Hampergifts.co.uk Ltd
Address: Hampergifts.co.uk Ltd, Unit 3 Spring Valley Business Centre, St Albans, Hertfordshire
Rating: 4.79

4.8 Rating 3,508 Reviews

98 %

of reviewers recommend Hampergifts.co.uk Ltd

4.8

Based on 3,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hampergifts.co.uk Ltd:

Beautiful hampers and gift baskets

Visit Website

Phone:

1727 895 900

Email:

sales@hampergifts.co.uk

Location:

Hampergifts.co.uk Ltd,
Unit 3 Spring Valley Business Centre,
St Albans
Hertfordshire
AL3 6PD

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Hampergifts.co.uk Ltd 5 star review on 4th January 2025

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This has to be the worst hamper I have ever received. The food in the hamper is all non branded and is no where the value spent on it. This was a Xmas gift from my employer and was so bad I gave it to my postman”

Helpful Report

Posted 3 years ago

“Hello, I received a hamper gift with chocolates and nuts. Very well presented so was excited to see what was inside. Opened the hamper and there was a jar of honey roasted nuts. They tasted off and the chocolate were something you would get from the pound shop. Tasteless products. I would not recommend these hampers to anyone.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your valuable feedback, it is very much appreciated. We are very sorry to hear you were not happy with the hamper you received Please could you email sales@hampergifts.co.uk with your details? We can then work to resolve this to your satisfaction. Hampergifts Customer Care

Posted 3 years ago

“I ordered the gift as a surprise for my grandson who had just achieved his BA in History and Politics. It should have arrived Wednesday 7th July. I received a message from DPD to say it would be delivered between 10.10 - 11.10. I called my grandson to make sure he was awake to receive the gift. It never arrived when I tried to check up it was still showing the same message. I checked later that evening and it showed that it was refused at 232 Godstone Road as there was nobody of that name. Knowing that my grandson was not available the next day I arranged to gave it delivered to my address. Which it was at just before 8am. The gift is still at my house, sadly I have been unable to take it to his home as he is now self isolating and I am a clinically extremely vulnerable person. I am devastated that the gift did not get to him on the day that I checked he would be at home to receive it and paid extra for a specific delivery date. I realise that it was the couriers error, the driver was Godfrey who I know well, I am shocked that he never got the gift to its recipient on the chosen day. Would I use you again, probably not I would use a more local company . Murial Jackson”

Helpful Report

Posted 4 years ago

Dear Murial, We are so sorry to hear about the issue with your delivery. We have checked and DPD did attempt delivery however there was no one home, and a calling card was left. We are very sorry that from then on you were not able to get the hamper from your house to your grandsons. We'd love another opportunity to get this right. So if you would like to give us another chance in the future, please email sales@hampergifts.co.uk beforehand and we would be delighted to offer you a discount on your next order Once again thank you very much for giving us your feedback. Hampergifts Customer Care

Posted 4 years ago

“Order arrived damaged. The Wine box advertised on your website is completely different to the one I received. Which is cheaply made and rather vulgar. The vintage displayed on the bottle on your website is 2012. You sent me 2018, which is not a great year. And can be bought for half the price of the 2012 vintage. Thoroughly dissatisfied and now have to try and find another gift for a Birthday present. May I suggest that you update your advertising pictures. Nowhere does it say “ the wine box and bottle of wine you will receive may not be the same as advertised” neither does it state the pictures are for “display purposes only”.”

Hampergifts.co.uk Ltd 1 star review on 22nd April 2021

Helpful Report

Posted 4 years ago

Dear Mr Wheeler, I am so sorry to hear this arrived damaged. Someone from our customer care team will be in touch shortly to fix this for you. We can replace the damaged item of course. Or we can collect the whole gift for a full refund. I'm so sorry to have let you down in any way. We'd love another opportunity to get this right. So if you would like to give us another chance in the future, please email sales@hampergifts.co.uk and we would be delighted to offer you a discount on anything in our range. Best wishes Teresa Hampergifts Customer Care

Posted 4 years ago

“I ordered a birthday gift for a friend in UK from Australia. My friend changed the gift after consulting with Alex and he confirmed that he will refund the difference but up to date no refund. Then the delivery went to next door rec'd email and immediately I gave the door number but was told it will now be delivered after 3 days. It was delivered 10 mins before the time was ending. Opening the gift my friend was not happy at all. The amount of money spend the gift is just not worth it. Not worth recommending.”

Helpful Report

Posted 4 years ago

Hello Safiya Thank you for your feedback, we are very sorry you were not happy with our service. Please note the refund was issued back to our customers PayPal account the very same day as the order was placed (17th March), please do check and let us know. Also you unfortunately provided an incorrect door number which led to the delay. We'd love another opportunity to make this right for you. So if you would like to give us another chance in the future, please email sales@hampergifts.co.uk beforehand and we would be delighted to offer you a discount on your next order. Once again thank you very much for giving us your feedback. Hampergifts Customer Care

Posted 4 years ago

“My delivery was late and I asked for a refund as the service was not good and I am still waiting almost a week later to hear anything from the company. Again poor, poor service.”

Helpful Report

Posted 4 years ago

Dear Jacquelynne, We are very sorry to hear there was a delay with your delivery. We have sent you an email to obtain further information and find out how we can resolve this to your satisfaction. Hampergifts Customer Care

Posted 4 years ago

“I ordered six hampers to be delivered as gifts from my mum as it was easier to have them delivered because of the covid situation. I was sent all of the delivery details via text, but I was unable to establish which was going where, so it was impossible to alert the recipient. I too received a hamper, in green stacked boxes, which looked ok in the photos, but looked tacky in reality, as were the contents. Most were cheap sweets and chocolates, many of which were leaking inside their wrappers, making it impossible to unwrap them. The smaller than expected Christmas pudding had the incorrect microwave cooking time on it and ended up inedible as it was cremated and could have been a fire risk had I not smelt the burning! I warned all the other recipients about this. Other than a tiny pot of jam and a few shortbread biscuits, that was it. I was very disappointed and felt embarrassed that I'd ordered such poor quality gifts on behalf of my mum. These hampers are not cheap and are of very poor quality, I would not buy from this company again, nor would I recommend them to anyone else.”

Helpful Report

Posted 4 years ago

“I received a hamper I did order! It was suppose to be a Chrismas gift and she delivered to a friend the one I ordered was Christmas Carol in a basket but instead they received a box saying merry Christmas with 5 item 1 wine this cost me in total £44 the items inside could have only come to at least £20 please explsne why I did not receive the item I order that should have arrived in a basket with a bow and looking like a gift !!!!! Very disappointed my Invoice was 257205 would really like a reply Mrs Cadman”

Helpful Report

Posted 4 years ago

Dear Mrs Cadman We have checked your order and you did in fact order the "Merry Christmas Gift Bag with Red Wine (393) - £ 37.50 ", and not the Christmas Carol (ref 132). If you email sales@hampergifts.co.uk we can provide your invoice details if required and try to assist you further. Best wishes Hampergifts Team

Posted 4 years ago

“Hardly any choice of hampers and no delivery dates between december 16th and January 8th! Wasted 20mins of my life i'll never get back!”

Helpful Report

Posted 4 years ago

Thank you for your review Unfortunately we have sold out and our cutoff for pre-Christmas delivery was a few days ago, we are very sorry Wishing you a very happy Christmas Hampergifts Team

Posted 4 years ago

“After selecting a named day delivery for my order, and them sending me an email confirming it had been despatched, I subsequently found they hadn't even despatched it by that day. Their emails are just barefaced untruths. Calling up to check, we were met with a rude guy who said he couldn't help and to email in our query. Definitely a company to avoid at all costs.”

Helpful Report

Posted 4 years ago

“This was a gift from my employer and was a complete waste of money. All chocolates and biscuits are all cheap and unbranded and totally unedible. I threw everything in the bin. What a terrible gift and so expensive.”

Helpful Report

Posted 4 years ago

“Shipment was to arrive on Friday . As of now I dont know if it arrived . No answer to my emails( at least 6) over the past 4 days and no response on service . Also got a picture of the delivery to some complete stranger not in the name addressed to Started to wonder if this is a fraud site”

Helpful Report

Posted 5 years ago

Hi David Thank you for your review. We can confirm your gift was delivered yesterday at 11.04am We have not received any emails from you at all - (checked junk folders too) - so please do make sure to contact us at sales@hampergifts.co.uk and we will of course reply right away Many thanks Hampergisft team

Posted 5 years ago

“Though you should know, we orderd the hamper to arrive on Monday 7th September as a birthday gift, came on 5th Sept, was left on front door step, in full view, no one at home at the weekend! Left contact number, none made! Had to arrange to get it picked up, caused lot's of problem's, very dissapointed customer!”

Helpful Report

Posted 5 years ago

“My order wasn’t delivered and was returned to you it said that it had been refused but my friend never got it”

Helpful Report

Posted 5 years ago

“It was really disappointing. The quality was not worth the money. The teddy bear included broke while in our hands, quality of nuts not good. Waste of money would not recommend it.”

Helpful Report

Posted 5 years ago

“Ordered a Sweet and savoury tower hamper for my dads birthday 70 th and paid just under £57 for it. When I arrived it was very small, didn’t have many things in it. To be honest it was embarrassing to give to him. I’m sorry but won’t be ordering again.”

Helpful Report

Posted 5 years ago

“18th Birthday gift was ordered well in advance but failed to arrive on time for (sick) teen. I would advise anyone who wants to order from Hampergifts to move up the date of when the actual gift is needed, and then it might arrive on time. I have had no issues with other companies when I have ordered in the past from US.”

Helpful Report

Posted 5 years ago

“My mum bought the Sweet and Savoury Tower for my family and I as a surprise gift. My mum put a lot of thought and effort into buying this for us and I feel she has been heavily ripped off. £49.99 for a small jar of nuts (90g), small packet of almonds (25g), the smallest pack of coffee (56g), pack of oatcakes, tiny pot of strawberry jam (40g - the type you get at a hotel breakfast), tiny pot of spicy tomato chutney (35g), small pack of honey sesame bites (contains 6), 3 small chocolate and hazelnut truffles, a small jar of classic cheese makers pickles (115g) and a handful of cheap chocolate elcairs and Russian caramels. All this could not have come to the grand total of £49.99 my mum was charged, it's barely £15 worth of stuff! I am absolutely devastated that my mum paid so much for this thoughtful surprise. I will never use this company, nor would I recommend. On a positive note, my children love the teddy bear included and it arrived on time in prettt wrapping.”

Helpful Report

Posted 5 years ago

“The review bar on your page is very frustrating, I can't get rid of it to navigate your website”

Helpful Report

Posted 5 years ago

“Looks great and delivered on time. Really pleased with my choice”

Helpful Report

Posted 5 years ago

Hampergifts.co.uk Ltd is rated 4.8 based on 3,508 reviews