Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.57

4.6 Rating 1,472 Reviews

90 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,472 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a pointment at 10am today sales Person ring at 9.12 to say she's not coming out because you don't have windows in I say you can price from my plans. I have just wasted my morning. I thought surport the business in your home town. Not happy”

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Posted 2 years ago

“On the 26th July 2021 I was told by the Manawatu consultant that she would be in touch later to re-schedule our appointment, now 7 week later we haven't heard back to, POOR SERVICE. We used another company and very happy with the service and product.”

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Posted 2 years ago

“Called Harrison s a few months ago to lay carpet in our house..only to be told that they don't service Taihape. Seeiously , we are only an hour from Palmerston North.. so we have gone with carpet court in Fielding. Quite was given with in a week. Great service. Please don't email me again. Alison Burd”

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Posted 2 years ago

“Everything was great until I let them know the blinds do not stop the sun as requested. They had my money and no interest in coming back to resolve. Be careful as the guarantee to fix mistakes at their cost is not accurate”

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Posted 2 years ago

“The Carpet Franchise in our area was absolutely amazing and I would highly recommend and have done on a number of times. Your Curtain Franchise was the unprofessional team I have ever had the misfortune to encounter as a paying customer”

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Posted 2 years ago

“Poor making there are puckered seams, curtains pop off tracks continually. If the fabric is difficult to make look good then why sell it? Took a year with the curtains going back to manufacturers they came back just slightly improved but still unacceptable. Terrible quality, no discount offered due to the substandard product. Saving up for new curtains will be going to a competitor.”

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Posted 2 years ago

“Measured incorrectly,way too long,had to be shortened. Both windows done as one curtain not two.Had to be remade. Measurements taken for another room and never bothered to quote,even after I reminded them.”

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Posted 3 years ago

“This was a very unsatisfactory experience. We ordered blinds, that had to be made and shipped. we waited until long after the due date to follow up (trying to be mindful of the impact of lock-down). After weeks of leaving messages, calls and emails with NO RESPONSE from the manager, we were finally informed that our order had not been sent. More than 6 months later, we have our blinds installed. It was an expensive and frustrating experience.”

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Posted 3 years ago

“How can I stop your emails I'm not interested”

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Posted 3 years ago

“Great service to get the job but follow up was poor. Salesperson measured wrong. Had to get two things remade. Frustrating”

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Posted 3 years ago

“Service was not the best after ordering the curtains. Made appointments to meet and was late every time. Curtains have large creases and they can’t be removed. They are pleated and the pleats do not fall right. These curtains were purchased on the recommendation of the sales person. We have since had another company visit and inform us that the pleats are not right for the backing of the curtains. Not impressed at all and would not recommend Nelson company.”

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Posted 3 years ago

“Delays, (lots of excuses), wrong colours and materials from that ordered, and quite poor workmanship. Impossible to recommend to anyone.”

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Posted 3 years ago

“you already have my comments.i will give 1 star against my better judgment .so you will recieve this.”

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Posted 3 years ago

“Disappointed with the service I received. Wouldn’t use Harrisons curtains again or recommend to anyone.”

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Posted 3 years ago

“Really disappointed-sorry harrisons-the installer renewed some "faith" though.”

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Posted 4 years ago

“I have already done this.”

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Posted 4 years ago

“Great service when it's your first experience with them. However when I went back to purchase a second home set of curtains they didnt provide the same pricing. Their reasoning was that they did the original pricing to get my business. They clearly dont care about satisfying their existing client base, it's all about 'getting that sale'. I certainly am not a happy client and would not recommend Harrisons Curtains Christchurch. Typical sales people, only in it for themselves!”

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Posted 4 years ago

“I don’t recommend. Extremely poor.”

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Posted 4 years ago

“We need new curtains and also a new carpet. We were replacing curtains first followed by carpet later in the new year so we contacted Harrison's and another company for curtain quotes. Harrison's were coming 22/11/19 but a van was out of service so it was changed to 6/12/19 and then we received an email in which we were offered 4/12/19 which we accepted as it suited us better on 4/12. Today we were texted to confirm 6/12 so I rang to say that we were expecting Jenny today 4/12 at 11:30am as confirmed. Jennifer Thompson's reply was that she had no knowledge of the booking and cannot come today. I then told her that I would not be home the 6th as in the meantime I had arranged another appointment. She then told me that maybe you should try another company for instance Curtain Studio. Obviously Harrison's must have too much work to be able to throw away potential curtain and carpet orders.”

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Posted 4 years ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,472 reviews