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Harrisons Solar Reviews

4.5 Rating 1,089 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,089 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Harrisons Solar Reviews
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Phone:

0800 00 33 55

Email:

customer.care@hah.co.nz

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Andrew - Christchurch
Verified Buyer
“We decided to invest in solar and a home battery, and looked online for trusted solar suppliers and installers. We opted for Harrisons and were so glad we did. From comprehensive quote and timely communication to expert installation. We didn't have to lift a finger and couldn't be happier with the end result. We are contemplating an additional battery and wouldn't trust anyone but Harrisons to install it.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Of all the companies we spoke with around insulation, Harrisons were consistently the best communicators. They were very reliable and delivered on time. Would recommend and use again.”
Helpful Report
Posted 7 years ago
Cee
Verified Reviewer
“Great job and made it all so easy - much appreciation to you all.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fantastic to deal with.”
Helpful Report
Posted 7 years ago
Ross Dymock
Verified Buyer
“Great service, well priced and good people to deal with..recommended”
Helpful Report
Posted 7 years ago
Gaye McIntyre
Verified Buyer
“Harrisons Energy was great to deal with. Excellent communication, friendly and experienced people. We just love our Solar System. Thanks so much to the Harrisons Energy team, Greg, Julie and Denise.”
Helpful Report
Posted 7 years ago
Jacky
Verified Reviewer
“Great friendly team. Turned up on time to install. Thanks”
Helpful Report
Posted 7 years ago
Rob Kennerley
Verified Buyer
“Very easy team to work with. Kept me updated with progress.”
Helpful Report
Posted 7 years ago
Marie Rogers
Verified Reviewer
“Excellent service from Greg and his team (Denise is a super star), kept me well informed through out the whole process and all really great to deal with. Any questions answered quickly. Very impressed with the system I have received. Thank you very much for the great service and awesome system.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“We really appreciated the excellent professional standard from the team at Harrisons Energy Solutions. Nothing was too much trouble and they took the time to answer questions and listen to our needs. We would highly recommend them for your solar requirements and installation. Thank you Conan, Lisa, Hamish and Fabian Job so very well done!”
Helpful Report
Posted 7 years ago
Erin Riordan
Unverified Reviewer
“Paid deposit 2 months ago still waiting for insullation have tried ringing and emailing no contact very very bad service would not recommend harrisons”
Helpful Report
Posted 7 years ago
Hi, Thank you for your feedback. I am very sorry to hear this. I will contact the Business Owners now and discuss with them. Kind regards, Customer Care
Posted 7 years ago
Nardine
Verified Reviewer
“I had a terrible experience trying to get insulation installed. I chose Harrison’s not because it was the cheapest but because the install duration worked well for me. Then unfortunately the date kept getting moved out without consultation. I called to explain that I travel frequently and I need certainty around dates. We confirmed a date that would mean to had to change travel, I agreed. Then a day before the agreed upon install, I got a call to postpone again. Extremely poor customer service.”
Helpful Report
Posted 7 years ago
Hi, Thank you for your feedback. I was sorry to hear that you have had disruptions to agreed plans. Please contact us if the job has not been completed or you would like to discuss further. customer.care@hah.co.nz or 0800 00 33 55 Kind regards, Customer Care
Posted 7 years ago
Bruce Wigzell
Verified Reviewer
“Great people to deal with. They listen to suggestions and provide good practical advise. Look forward to using their services again in the future”
Helpful Report
Posted 7 years ago
RJBenn. Robert
Verified Reviewer
“Harrison’s Very pleasing and totally efficient would totally recommend”
Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Great service and communication, any delays were not caused by Harrisons but by the energy company. Really happy with the result both in terms of look and function”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“I should have had this work done years ago. Harrisons contractors were generally prompt, worked efficiently and quickly, and explained how the systems worked. The house is now uniformly warm overnight and my power bill has dropped by approximately one third.”
Helpful Report
Posted 7 years ago
Frank
Verified Buyer
“Going solar and battery was a long term decision for us, especially as the price of batteries is still up there and pushed payback out...although our consideration was more from a sustainability perspective. So living in Southland meant we needed, with winter in mind, good solar extraction and a battery was always a no brainer for utilisation of stored power outside of sun hours. Therefore it was important to us to have the best of breed in products (which we established from our own research) and people we could trust to delivery and support us for the duration. Harrisions had the best products available and from their contact centre to their local franchisees service was excellent plus researching the company confirmed that they're here for the long haul. Andrew and Blake (the franchisees) were brilliant and very easy to deal with; the kept us up to date, responded to queries and got the job down. Now our system is up and running we are thrilled, amazed at the sun collection on day's I think it there is nothing, the battery is just amazing and grid power use has dropped...and during autumn we went many a day with no grid power use at all. Additionally our own behaviour has changed because we tend to be more power conscious and conservative with use. Final all I have left is to wait out my existing power provider contract to expire so we can switch to one that has time based power (low cost and low peak) allowing us to top the battery up at low cost times during the winter (it's that clever) and pays a higher grid payment...for summer went feeding the grid.”
Harrisons Solar 5 star review on 7th June 2019
Helpful Report
Posted 7 years ago
Gavin Boyne
Verified Buyer
“just would be nice if we could sort out the conductive energy turning on the bathroom lights and the inverter switches on the sub board are matching.”
Helpful Report
Posted 7 years ago
Hi Gavin, Thank you for your feedback. I have asked Brad to touch base with you next week when he gets back. Kind regards, Customer Care
Posted 7 years ago
Anonymous
Unverified Reviewer
“Totally agree with the below posted a few weeks ago totally on the button. Whilst its a very slick marketing job franchisees are just selling the stuff and don't have an in depth knowledge of solar and are just interested in getting a sale not sure if they are the same curtain and blind sales people doing solar as well. I see their ad was on Fair Go, my advise is get three quotes. . It is very clear to me that Harrisons are under resourced in terms of field support -also no formal help desk that relies solely on being able to contact one person. There are no local spare parts and relies on SolarEdge to diagnose faults off-shore, to then agree to release parts -in all unacceptable delays with uncertainty when repairs would be completed i.e. delivery from USA including the local installer having the time. Finally, I had in writing a commitment to have our install done prior to Christmas - the installer was unaware resulting in me having to followup in the absence of prior updates from Harrisons. In summary, Harrisons do not possess within their business model a quality service delivery capability i.e. responsive, honouring commitments or followup - is one about making excuses for 'this is how it is'. These suggest local under-investment for what otherwise is a quality SolarEdge product. My mistake in not checking these support areas out prior to an expensive purchase.”
Helpful Report
Posted 7 years ago
Hi, Thank you for your feedback. I will pass this to Management. Just to reassure you, Curtain and Blind franchisees do not sell Solar. Kind regards, Customer Care
Posted 7 years ago
M Le-Gleut
Verified Reviewer
“While the service and equipment is fine, the complete lack of manuals and diagrams or written information to pass on to future home owners or for my own information is a serious let down. I'm highly educated and fully capable of understanding the material, it is insulting to be told I'm 'not qualified' and 'just an owner'!”
Helpful Report
Posted 7 years ago
Hi, Thank you for your feedback. I have asked the Business Owner to send any relevant documentation to you. If we can be of any further assistance then please don't hesitate to contact us. customer.care@hah.co.nz or call us on 0800 003355 Kind regards, Customer Care
Posted 7 years ago
Harrisons Solar is rated 4.5 based on 1,089 reviews
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