Headleveler® | OrthoCerv® Reviews

Name: Headleveler® | OrthoCerv®
Rating: 4.72

4.7 Rating 447 Reviews

93 %

of reviewers recommend Headleveler® | OrthoCerv®

Company Reviews

Metrics

Info

4.7

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Headleveler® | OrthoCerv®:

Headleveler® pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler® offers a concierge custom pillow service based on body measurements and sleep habits.

Visit Website

Phone:

800-668-8550

Email:

info@headleveler.com

Write Your review

Tell us how Headleveler® | OrthoCerv® made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Headleveler® | OrthoCerv® 5 star review on 15th April 2021

Marie-Claude N

Headleveler® | OrthoCerv® 5 star review on 3rd December 2020

Katharine D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très satisfaite ! Support parfait pour mon cou !”

Helpful Report

Posted 5 years ago

Bonjour, Merci beaucoup pour votre témoignage 5-Étoiles. Nous sommes très heureux d'apprendre que vous êtes satisfaite avec nos oreiller et notre service. Désirée :>

Posted 5 years ago

“We've been using these pillows in our practice for decades now. We have become very skilled at sizing and instructing our patients through the adaptation process for very successful outcomes. Our feedback has been excellent, with the vast majority of patients loving their pillows and continuing to replace them with Ortho-Cerv pillows throughout the years.”

Helpful Report

Posted 5 years ago

Hi Katharine, Thank you very much for your 5-Star Review. We truly value our long-standing relationships with our health-care professionals and we are happy to count you as one of our loyal customers for all these years. Looking forward to many more! Desiree :>

Posted 5 years ago

“Very well made and supportive pillow. I was getting numbness in my hands while sleeping on my sides but this stopped with my new Ortho Cerv pillow. Now my head and neck are properly supported and my spine is aligned properly.”

Helpful Report

Posted 5 years ago

Dear Rita, Thank you very much for your 5-Star Review. We are so happy to hear that your new Ortho-Cerv pillow is giving helping you. We are grateful to count you among our loyal customers. Wishing you the very best, Desiree :>

Posted 5 years ago

“Excellente oreiller, très bien construite, choisie avec l'outil sur le site, livraison rapide, très satisfait.”

Helpful Report

Posted 5 years ago

Bonjour Marc, Merci beaucoup pour votre témoignage 5-Étoiles. Nous sommes très heureux que vous êtes satisfait avec votre nouvel oreiller personnalisé Ortho-Cerv. Nous faisons aussi tout dans notre possible pour vous offrir une expédition rapide. Toujours à votre service, Désirée :>

Posted 5 years ago

“Purchased travel pillows after already purchasing Headlevelers for home. Customer service is excellent...even calling to ensure the size we ordered was the right one based on previous purchases. Fast shipping. Desiree ... thank you”

Helpful Report

Posted 5 years ago

Hi Franceen, Thank you very much for your 5-Star Review. As a family-run business for over 30 years, we strive to provide our customers with a top-notch service. We also care about each and every customer and believe everyone deserves to be well treated. So happy to hear that you are enjoying your pillows (& pillow cases too)! Since I took care of your order, I can honestly say it was a delight to speak with you as well. Wishing you the very best, Desiree :>

Posted 5 years ago

“Service personnalisé exceptionnel! Je rachèterai chez-vous avec grand plaisir!”

Helpful Report

Posted 5 years ago

Bonjour Marie-Eve, Merci beaucoup pour votre témoignage positif 5-Étoiles. Nous sommes ravi que vous êtes satisfaite avec votre oreiller Ortho-Cerv. N'hésitez pas à communiquer avec nous à l'avenir si nous pouvons vous rendre service. Il nous fera un plaisir de vous aider, Désirée :>

Posted 5 years ago

“Wish the warning that nothing can be opened if there is a possibility of return had been more prominent. I would not have slept on a pillow in plastic in any case. Having done the assessment, I came out a 27. Your staff phoned and highly recommended an 18 so I went with that. I'm not 100% happy with the 18 but a return would be at my expense because I automatically opened everything. Some improvement possible here.”

Helpful Report

Posted 5 years ago

Hi Theresa, Thank you for your review. We package our Standard and Queen size pillows in an overlap plastic bag with a safety seal that says "Not returnable if seal is broken". The reason why the pillow is packaged this way is to allow you to try the pillow on your bed after squeezing out any air that would be inside of the package. When we first began making our pillows 30 years ago, there was only one type of mattress on the market. Since there are many different kinds nowadays, it is important to try the pillow on your bed, because some beds are soft which can definitely influence the thickness required. We also include a pocket folder inside of the box with instructions on how to try the pillow when you first receive it. We understand that is it unrealistic to sleep with the pillow while it is in the plastic bag, but the idea of trying it on your bed before opening the package is to see if your head is placed properly and you are comfortable. We usually suggest trying the pillow while in the package for approximately 30 minutes to see how you feel. If you feel that you could benefit from another thickness, please reach out to our customer service team, and we will try to help you with this. Thanks, Desiree

Posted 5 years ago

Headleveler® | OrthoCerv® is rated 4.7 based on 447 reviews