Health Co Reviews

Name: Health Co
Address: 6/8 Combarton Street, Brendale, Queensland
Rating: 4.63

4.6 Rating 955 Reviews

90 %

of reviewers recommend Health Co

4.6

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email

Visit Website

Phone:

1300769038

Email:

info@healthco.com.au

Location:

6/8 Combarton Street,
Brendale
Queensland
4500

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service, zero communication. My order never arrived and no one responded to my emails or calls.”

Helpful Report

Posted 6 months ago

“What do I have to opt out of reviews when I never opted in the first place?”

Helpful Report

Posted 7 months ago

“Can’t access results! Waste of my time and money!”

Helpful Report

Posted 9 months ago

“I ordered and received three Daily Nourish protein powders. 2 out of 3 were spilling protein out of the bottom as the tins were completely broken open. Would not order from Health Co again.”

Helpful Report

Posted 9 months ago

“Order 2 bottle fish oil, only received one bottle”

Helpful Report

Posted 9 months ago

“was told 1-2 business to ship. today is day 3 and no ship”

Helpful Report

Posted 10 months ago

“A week after I placed my order I rang to be told you were very busy and would send it express that day (friday) Tuesday had not heard anything. Rang again and after 4 hours Aust Post advised on it's way. Arrived at Tullamarine at 3 am wednesday Aust Post hoped to deliver it that day. Because you insist on a signature they attempted to deliver thursday and I couldn't pick it up till friday. Not a service and no customer feedback with Aust post also letting me down. Your prices are good but I won't go thru that again Brenda”

Helpful Report

Posted 11 months ago

“I’m reaching out again regarding my order (#97726), which was marked as shipped 11 days ago from a location only 20 minutes away from my home. Despite that, I have yet to receive it—and more importantly, I haven’t received any communication from your team after multiple follow-ups. When I contacted Australia Post, they said they haven’t physically received the parcel—only that a shipping label was created. That left me wondering: has the order actually been dispatched? I understand delays can happen. What I’m trying to figure out is: How am I supposed to plan around this if I don’t know where the parcel is? It seems like something may have fallen through the cracks. And that’s totally understandable—mistakes happen. What’s difficult for me is not knowing whether my order is lost, delayed, or just in a queue somewhere. Would it be unreasonable to ask for an update today? Even a short message confirming someone is looking into it would go a long way. I’m hoping we can find a simple and quick resolution. I’d really appreciate your help.”

Helpful Report

Posted 1 year ago

Hi Sezen, Thanks for bringing this to our attention. We’ll get in touch with Australia Post immediately to investigate the issue. If the order can’t be located by tomorrow morning, we’ll arrange for a replacement to be sent via express post. Appreciate your patience, and we’ll keep you updated. Regards, Sam

Posted 1 year ago

“Wasted my time. Shouldn’t be able to purchase if not available”

Helpful Report

Posted 1 year ago

“It’s been more than 2 weeks and I haven’t received my package yet. Not thrilled about waiting for pre workout for so long.”

Helpful Report

Posted 1 year ago

“I have not received my parcel”

Helpful Report

Posted 1 year ago

“Have not received item yet.”

Helpful Report

Posted 1 year ago

“Haven’t received the product!!”

Helpful Report

Posted 1 year ago

“Good deal but extremely delayed delivery very disappointing”

Helpful Report

Posted 1 year ago

“I paid for delivery and never arrived home. They told me I need to go to pick up my package. Im trying to contact and nobody answers”

Helpful Report

Posted 1 year ago

“Order not shipped for 5 days after Payment. To slow compared with other retailers”

Helpful Report

Posted 1 year ago

“Charged over $7 dollars for delivery and took over a week to get delivered.”

Helpful Report

Posted 1 year ago

“I ordered a pre workout a few weeks ago and having had any shipping updates. I checked the tracking details again and it says the order is cancelled. I tried to contact by email but haven’t received any reply for nearly a week.”

Helpful Report

Posted 1 year ago

“Beware! They sign you up to a spam-generating web site called reviews.io. They did not ask me if I wanted to have my personal details given to this company. What is it that companies think they can give away people's contact details to external companies with no indication of what that company will do with them? They may sell them to spammers, and I already get enough of that.”

Helpful Report

Posted 2 years ago

Hi David, Reviews.io is a Google partner (https://support.google.com/merchants/answer/190657?hl=enfeedback) for collecting customer feedback. This is a standard practice by ecommerce stores to maintain transparency and to ensure that the customer reviews are 100% genuine. As only the verified buyers can leave a review on this platform and us a seller do not have the ability to change or alter the reviews As set out in our privacy policy. We share details to collect customer feedback for the products and services we provide. Please see below Disclosure of personal information: We may disclose personal information for purposes including to provide our products and services to you, and as required by law.Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information

Posted 2 years ago

“Already one month, nothing received, they don't reply email enquiry, no follow up at all. Maybe scaming company.”

Helpful Report

Posted 2 years ago

Health Co is rated 4.6 based on 955 reviews