Health Co Reviews

Name: Health Co
Address: 6/8 Combarton Street, Brendale, Queensland
Rating: 4.63

4.6 Rating 864 Reviews

91 %

of reviewers recommend Health Co

4.6

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1300769038

Email:

info@healthco.com.au

Location:

6/8 Combarton Street,
Brendale
Queensland
4500

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A week after I placed my order I rang to be told you were very busy and would send it express that day (friday) Tuesday had not heard anything. Rang again and after 4 hours Aust Post advised on it's way. Arrived at Tullamarine at 3 am wednesday Aust Post hoped to deliver it that day. Because you insist on a signature they attempted to deliver thursday and I couldn't pick it up till friday. Not a service and no customer feedback with Aust post also letting me down. Your prices are good but I won't go thru that again Brenda”

Helpful Report

Posted 1 month ago

“I’m reaching out again regarding my order (#97726), which was marked as shipped 11 days ago from a location only 20 minutes away from my home. Despite that, I have yet to receive it—and more importantly, I haven’t received any communication from your team after multiple follow-ups. When I contacted Australia Post, they said they haven’t physically received the parcel—only that a shipping label was created. That left me wondering: has the order actually been dispatched? I understand delays can happen. What I’m trying to figure out is: How am I supposed to plan around this if I don’t know where the parcel is? It seems like something may have fallen through the cracks. And that’s totally understandable—mistakes happen. What’s difficult for me is not knowing whether my order is lost, delayed, or just in a queue somewhere. Would it be unreasonable to ask for an update today? Even a short message confirming someone is looking into it would go a long way. I’m hoping we can find a simple and quick resolution. I’d really appreciate your help.”

Helpful Report

Posted 1 month ago

Hi Sezen, Thanks for bringing this to our attention. We’ll get in touch with Australia Post immediately to investigate the issue. If the order can’t be located by tomorrow morning, we’ll arrange for a replacement to be sent via express post. Appreciate your patience, and we’ll keep you updated. Regards, Sam

Posted 1 month ago

“Wasted my time. Shouldn’t be able to purchase if not available”

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Posted 2 months ago

“It’s been more than 2 weeks and I haven’t received my package yet. Not thrilled about waiting for pre workout for so long.”

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Posted 5 months ago

“I have not received my parcel”

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Posted 6 months ago

“Have not received item yet.”

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Posted 7 months ago

“Haven’t received the product!!”

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Posted 7 months ago

“Good deal but extremely delayed delivery very disappointing”

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Posted 7 months ago

“I paid for delivery and never arrived home. They told me I need to go to pick up my package. Im trying to contact and nobody answers”

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Posted 10 months ago

“Order not shipped for 5 days after Payment. To slow compared with other retailers”

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Posted 1 year ago

“Charged over $7 dollars for delivery and took over a week to get delivered.”

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Posted 1 year ago

“I ordered a pre workout a few weeks ago and having had any shipping updates. I checked the tracking details again and it says the order is cancelled. I tried to contact by email but haven’t received any reply for nearly a week.”

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Posted 1 year ago

“Beware! They sign you up to a spam-generating web site called reviews.io. They did not ask me if I wanted to have my personal details given to this company. What is it that companies think they can give away people's contact details to external companies with no indication of what that company will do with them? They may sell them to spammers, and I already get enough of that.”

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Posted 1 year ago

Hi David, Reviews.io is a Google partner (https://support.google.com/merchants/answer/190657?hl=enfeedback) for collecting customer feedback. This is a standard practice by ecommerce stores to maintain transparency and to ensure that the customer reviews are 100% genuine. As only the verified buyers can leave a review on this platform and us a seller do not have the ability to change or alter the reviews As set out in our privacy policy. We share details to collect customer feedback for the products and services we provide. Please see below Disclosure of personal information: We may disclose personal information for purposes including to provide our products and services to you, and as required by law.Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information

Posted 1 year ago

“Already one month, nothing received, they don't reply email enquiry, no follow up at all. Maybe scaming company.”

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Posted 1 year ago

“It said would be posted that day if I ordered, it wasn’t posted for 3 days then sent to wrong place, I will never order from here again extremely poor service”

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Posted 1 year ago

“Have not received order shipping very sliw”

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Posted 1 year ago

“I ordered protein on 8/3/24 and it was marked as shipped on the same day. On the 11/3/24, Sam from their customer service sent an email saying they didn’t have the product and would I like a different flavour or a refund. I asked for a refund on 12/3 and had no reply. I emailed again on 15/3 with no reply. I have also got no refund. Please can you refund my money. It is now the 19/3.”

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Posted 1 year ago

“I did not receive the product yet”

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Posted 1 year ago

“Poor communication”

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Posted 1 year ago

“Awful service. Would not buy again. Products took way longer than promised and no communication when I emailed and rang multiple time. Was not compensated in any way by this company. DO NOT BUY FROM HERE.”

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Posted 1 year ago

Health Co is rated 4.6 based on 864 reviews