Health Co Reviews

Name: Health Co
Address: 6/8 Combarton Street, Brendale, Queensland
Rating: 4.61

4.6 Rating 500 Reviews

90 %

of reviewers recommend Health Co

4.6

Based on 500 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1300769038

Email:

info@healthco.com.au

Location:

6/8 Combarton Street,
Brendale
Queensland
4500

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Already one month, nothing received, they don't reply email enquiry, no follow up at all. Maybe scaming company.”

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Posted 1 month ago

“It said would be posted that day if I ordered, it wasn’t posted for 3 days then sent to wrong place, I will never order from here again extremely poor service”

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Posted 1 month ago

“Have not received order shipping very sliw”

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Posted 1 month ago

“I ordered protein on 8/3/24 and it was marked as shipped on the same day. On the 11/3/24, Sam from their customer service sent an email saying they didn’t have the product and would I like a different flavour or a refund. I asked for a refund on 12/3 and had no reply. I emailed again on 15/3 with no reply. I have also got no refund. Please can you refund my money. It is now the 19/3.”

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Posted 1 month ago

“I did not receive the product yet”

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Posted 1 month ago

“Poor communication”

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Posted 1 month ago

“Awful service. Would not buy again. Products took way longer than promised and no communication when I emailed and rang multiple time. Was not compensated in any way by this company. DO NOT BUY FROM HERE.”

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Posted 2 months ago

“Could not drink it! Not drinkable unfortunately:(”

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Posted 3 months ago

“I have ordered my product on 18 Dec 2023 and did not receive it as it was never sent. I emailed my unhapiness on the 10 Jan 2024 to allow for christmas dealys and was send an automatic email saying it would be resent on the 11 Jan 2024. There was no actual reply to my email that I sent. Today is 18 Jan and the product still has not been sent. I will be requesting a refund. Either products were never sent per Australia post tracking.”

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Posted 3 months ago

“Still haven’t heard back about the wrong items being sent out rather than what I purchased”

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Posted 10 months ago

“Would not buy from here again.”

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Posted 10 months ago

“Prices are very cheap for Good Green Vitality - however it's because they are close to their best before date! It is very hard to see the BB date on their webpage if you are buying using your mobile phone - the expiry date is written in white and layered into the picture which is also white. By the time I got the product, it only had 8 days left before the best before date had reached. Maybe just something for your Front End Developers to review and amend, as if I knew it was close to BB (i.e. it was visible!) I wouldn't have bought it.”

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Posted 10 months ago

“Have NOT received PAID FOR Andrographis yet!!!”

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Posted 11 months ago

“I paid for express shipping and still haven't received my order 9 days later....”

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Posted 11 months ago

“I'm still waiting for my order to be delivered, I will not order from HeathCo ever again.”

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Posted 1 year ago

“The order was marked as sent one day, but Australia Post did not have a record of the parcel until 1.5 weeks later. I did email in between and no one replied. Then there was a delay with Aus Post which is no fault of Health Co, however, when my order arrived incorrect, with the wrong flavour, no one replied to my email. Unfortunately I found the customer service to be a problem. The items were fine.”

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Posted 1 year ago

“Still haven’t received my order. Very little help offered”

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Posted 1 year ago

“Bad customer service , my parcel got lost and not getting any help”

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Posted 1 year ago

“The worst online shopping experience that I had. Will never shop from you and recommend your site to my gym friends. The express delivery which was promised has not yet received after more than 1 week. The courier you work with also managed delivery on Saturday noon.l and failed it without even leaving failure card or sending any reference number for requesting redelivery by. Realistically write the delivery time in your web and change your yiur courier partner. It is the best advice I can have for you to keep your customers. Good luck”

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Posted 1 year ago

“Never got my order. I think this site is a scam..”

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Posted 1 year ago

Health Co is rated 4.6 based on 500 reviews