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healthPiper Reviews

5.0 Rating 293 Reviews

100 %

of reviewers recommend healthPiper

Company Reviews

About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

Visit Website

Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022

healthPiper 5 star review on 7th May 2021

healthPiper 5 star review on 30th April 2021

healthPiper 5 star review on 26th April 2021

healthPiper 5 star review on 25th April 2021

healthPiper 5 star review on 24th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company! I was not sure what to expect when I booked the first consultation but from the start Dr. Kumar put me at ease and really listened to all my concerns before moving forward with treatment. He worked with me on figuring out the dosage that worked best for me and since starting the medication my life has significantly improved for the better. Not having health insurance sucks but this company makes it easy and could be a lifesaver for those seeking to get treatment but get discouraged when worrying about all the expenses that come with it. With Health Piper, It's a flat fee that never changes and they always notify you before the charge. The communication part is also amazing, whenever I have a question or concern, I just text Joey through the app and he always responds in a quick and timely manner (even on the weekends!). I can't recommend this service enough. Thanks for everything!”

Posted 2 years ago

“I was so nervous to make an appointment with a psychiatrist to begin with let alone online. It was the best decision I could have made. They were more then helpful, even after a pharmacy gave me such a hard time(in minutes I was able to contact Ben and he resent it to another pharmacy for me). Dr. Kumar was easy to talk to, thorough and made me feel very comfortable. I am amazed at how efficient they are, and to have a doctor's office get in touch with you minutes after leaving a message when it usually takes days is amazing. I would 100% recommend HealthPiper to anyone that is in need. You will not be disappointed.”

Posted 2 years ago

“Hands down best service out there and absolutely life changing! I've tried every telehealth service available and healthPiper is the most responsive, reliable and professional one available by far! Great staff and the most kind and knowledgeable providers I have ever worked with! I'm so grateful to have found them!”

Posted 2 years ago

“healthPiper has greatly exceeded my expectations of how doctor’s offices normally operate. When I need something, their response time is incredibly quick. Dr. Kumar has been very helpful in prescribing and managing my medications and my concierge, Natalie, goes above and beyond when it comes to client service. She is also very proactive in providing me with useful information that I wouldn’t have thought of otherwise. Overall, healthPiper makes getting my medications and navigating my pharmacy much more effortless.”

Posted 2 years ago

“HealthPiper is convenient and the doctors are very accessible. I work long hours and travel often, but I can always get a quick response.”

Posted 2 years ago

“I found HealthPiper by doing a Google search several months ago. I had never used an online health service before and didn't know what to expect. The other online medical services were asking between $400 and $500 a month.... and then I came across HealthPiper, thank God! They made it extremely easy to sign up and to get started. I had my hour long session with my doctor, and BOOM, my requested medication was at my pharmacy within hours. The medication I wanted to get back on was not one that HealthPiper could mail from their own pharmacy, but not a problem. They called in a RX to my pharmacy of choice....and not only did they call it in, they did their due diligence and informed me that my insurance may cover the medication (I had no idea that it did) so the doctor submitted a preapproval to my insurance at absolutely no extra cost, and to my surprise, my RX WAS covered...I can't thank them enough! In a very hectic world, HealthPiper make my life so much easier!!”

Posted 2 years ago

“HealthPiper is the best service I’ve ever used. It’s truly an on-demand psychiatrist - an excellent doctor(MD, not an NP like other services) is assigned to you, and you meet one on one with them virtually for your first appointment. For as long as you’re a patient with HealthPiper, they’re right at your fingertips. You can contact the doctor anytime 24/7 and receive a swift reply. Additionally, it’s refreshing to finally have found a doctor that treats me like a respectable human being, who listens to me, and always makes sure I’m seeing a reduction in my symptoms and improving my quality of life no matter what. My medications are sent in to my local pharmacy on time every month, just like a local doctor would do. I would recommend this service to anyone in need of high quality mental healthcare!”

Posted 2 years ago

“I started using healthPiper about 3 months ago and it's astounding how much my life has changed since then. Firstly, the initial consultation I had with Dr. Kumar was incredibly thorough - he made sure that I felt comfortable and that I was able to share all of the things I was struggling with. He made sure to ask questions and dig deeper to make sure he had a complete understanding of my mental health, my support system, my health history. It was an incredibly enlightening visit and at no point did he seem to indicate that medicine only would solve my problems, especially with anxiety. He really recommended a complete and holistic approach to bettering my mental health. Meeting with him was a great first step in moving towards a healthier lifestyle. He is quick to respond to any questions that I had after our meeting and was very helpful during the time I was getting acclimated to the new medicine and was able to guide me to find the dose that was right for me. I love how easy getting refills is with healthPiper. Haley, the healthPiper concierge, is amazing. She responds very quickly to messages, is always on top of making sure my refills go through on time, and every interaction I have with her has been so pleasant. It is obvious that each person I've talked to through healthPiper really takes pride in their work and does whatever they can for patients. Three months ago, I felt so alone in my struggle with my mental health and things are so different now - I feel like I can finally face day to day tasks with confidence and focus. I know that Haley and Dr. Kumar are just a message away in case I ever have any issues or questions. I am so grateful for all the people at healthPiper.”

Posted 2 years ago

“With time constraints for work and availability of providers I tried healthPiper and telehealth for the first time. I have seen providers and worked/dealt with office staff and paperwork in the past but was blown away with how healthPiper works. Efficient! They have a excellent well oiled process with their communication, process, appointments and healthcare approach. They are NOT a “get you in and get you out” setup. They genuinely want to heal/help people and guide them to success. I had the best experience with their provider/doctor vs any provider/md I have in my previous 40 year experience. Since being scene via telehealth and provided a well thought out plan and every question answered I have been more productive, happier and excited to get to my next day of work/social life. I wish other health services could model the way healthPiper works, and I am forever thankful to have used and will always use healthPiper!”

Posted 2 years ago

“I have been having an amazing experience with HealthPiper, and I am so glad that I decided to give them a try. Working a full time job, it is tough trying to take time off of work to make appointments to see doctors for diagnosis and treatment options. Healthpiper has been SO convenient for me, and I would recommend them to anyone who is looking for fast, easy, and reliable medical services. Every time that I ask them any questions or advice, they always respond almost instantly and make sure that all my questions are answered, and that I am taken care of. You can tell that they really care about their customers, and that they are very knowledgeable in what they do. Another bonus is that they find the cheapest prices available for any medication(s) that you may be prescribed, and they go above and beyond to find a pharmacy that is nearest to you. This online/mobile service is especially helpful during these difficult times concerning the COVID pandemic. Healthpiper has been a lifesaver for receiving safe, fast, and effective treatment options for various conditons and symptoms. I really have Nothing negative to say about Healthpiper, and if you are hesitant to give them a try, DO IT! I promise that you will not regret it.”

Posted 2 years ago

“I reached out to HealthPiper after a Google search for adult ADHD. I was diagnosed in my 20s, but had never sought treatment until my 50th birthday. It had become clear that despite decades of effort and best intentions, the challenges of ADHD could not be overcome by determination alone. The care and attention I received from the Heathpiper team far exceeded my expectations. They worked closely with me to identify the optimal medication and dosage which transformed my life in every aspect. My relationships and self confidence were transformed almost overnight. The ability to match action with intention felt like a superpower after decades of never following through. HP team members are available 24/7 to answer questions and provide support. They are knowledgeable, sincere, and dedicated to helping those like myself. I recommend HP to anyone who knows or suspects that they suffer from ADHD. I only wish I had not waited 30 years to seek help.”

Posted 2 years ago

“This service helped me when my mother passed away at a time when I was unable to afford insurance or most medical treatments. This amazing program ensured I was able to afford medicine at a time when I needed it most. I would recommend this program to anyone struggling financially and have in fact recommended this to multiple friends.”

Posted 2 years ago

“I am currently a law student and my adhd kept me from excelling during the beginning of my first semester of law school. I went undiagnosed or misdiagnosed throughout my life because I was an athlete and woman of color. However, Dr. Kumar recognized my symptoms and when I started his treatment, my focus improved drastically and I finished out my first year of law school strong. Dr. Kumar is great and unlike other doctors who I have seen in the past, he actually listens to his patients and makes adjustments to treatment when necessary. I highly recommend healthpiper!”

Posted 2 years ago

“From the doctors to the support team members they make sure I am taken care of, day or night. They take the stress away from dealing with scheduling appointments to just talking you through the process. They have transformed my life for the better.”

Posted 2 years ago

“Amazing Telepsychiatry Service. Both Emily and Dr Kumar are awesome! Unfortunately I had to move to a state they aren't servicing but they said the will soon. When that happens I most definitely will use again.”

Posted 2 years ago

“They are real professionals! Always there for me when I have any questions and concerns, thank you!!!”

Posted 2 years ago

“10 stars for Healthpiper! Searching for help for unmanageable ADHD during this ongoing pandemic seemed impossible! Dr Kumar and his awesome caring team made getting much needed help a smooth and enjoyable process! Cost is very reasonable and not having to deal with insurance is a big plus! Thank you for clearing up the fog and helping get my chaotic life in order!”

Posted 2 years ago

“Absolutely AMAZING! I am so beyond grateful that I found not just HealthPiper, but that I found Dr. Soh. I have been on the journey of bettering my mental health for over a decade and have seen a few other psychiatrists prior to Dr. Soh and I have NEVER experienced this level of care. For the first time I felt HEARD, UNDERSTOOD, and that I am allowed to have a say in my treatment plan. Dr. Soh is incredibly calming, patient, highly intelligent and sincerely cares. He takes ample amount of time to really delve into you as a whole individual, not merely symptoms. It was refreshing to feel comfortable sharing without feeling judged or that was just another body in the assembly line. While I am new to HealhPiper and a relatively new patient of Dr. Soh, I feel confident saying that I believe Dr. Soh and I forge a mutual and respectful rapport based on honesty, truth and collaboration. When you struggle with mental health issues, it is incredibly refreshing and beyond appreciated to feel like you have not just a physician who sincerely cares about your well-being, but you have your own personal team of kind hearted, compassionate, and professional individuals who quite literally go out of their way to do all they can to help. Karina is so helpful, efficient, and her kindness and positivity is contagious. I intentionally kept this review somewhat short and to the point be sue with the way my brain is wired, I would end up writing an emotional novel on how wonderful HealthPiper and their staff is. HealthPiper is the true pioneer when it comes to disrupting the mental health space by eliminating dangerous wait times to be seen, exorbitant prices, bureaucratic loopholes, and corporate insensitivity. The traditional approach and the healthcare system is failing so many in need and it is tragic the way people are treated or what they have to go through when they want to simply better themselves and seek help. I wish I had a megaphone to get the attention to all in need of exceptional care to sign up at HealthPiper! It is the best decision you can make for yourself and your mental health. HUGE THANK YOU to all at HealthPiper!”

Posted 2 years ago

“I’ve never been someone who’s comfortable going to the doctor. Exploring my mental health was something I avoided entirely. After a rough couple of months I had given it maybe some consideration. I found out about Health Piper through a friend and after a week of convincing from said friend I tried it out. Let me start by saying first, it was one of the best decisions I ever made and second, I’m 110% sure it is all because of the people and process that health piper has. They are quick, kind and always willing to help. I truly felt like someone was in my corner. The first visit with my doctor alone was eye opening and the diagnosis and treatment I was given changed my life 180 degrees. Any future success I have, no matter what it is, I owe to Health Piper and their wonderful and supportive team. I would rate them more stars if I could.”

Posted 2 years ago

“I’ve been with HealthPiper for a little over two months and in this short period of time, I’ve been blown away. The doctors are thoughtful, knowledgeable and incredibly understanding and non-judgemental. They take the time to listen and truly care about your well being. They’ve taken the prescription process seriously to ensure a seamless transition to new medication. The rest of the staff members as well are diligent and speedy. They’re quick to respond and thorough with their instructions and requests. Everyone is so willing to help at almost all times of day. The value is incomparable when put up against other services or even tradition in-person psychiatry models. You’re paying for personalized attention, quick and consistent medications and prescription refills, and a kind and readily available doctor and admin team available to text with you most any time of day. Save yourself the hassle of other routes and commit to HealthPiper, you will not regret it. It’s worth every penny.”

Posted 2 years ago

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healthPiper is rated 5.0 based on 293 reviews